mlsanityData to 7 Oct 2026

The Call for Socially Aware Language Technologies

arXiv 2405.02411 ↗First posted 3 May 2024cs.CLcited by 12

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Abstract (arXiv)

Language technologies have made enormous progress, especially with the introduction of large language models (LLMs). On traditional tasks such as machine translation and sentiment analysis, these models perform at near-human level. These advances can, however, exacerbate a variety of issues that models have traditionally struggled with, such as bias, evaluation, and risks. In this position paper, we argue that many of these issues share a common core: a lack of awareness of the factors, context, and implications of the social environment in which NLP operates, which we call social awareness. While NLP is getting better at solving the formal linguistic aspects, limited progress has been made in adding the social awareness required for language applications to work in all situations for all users. Integrating social awareness into NLP models will make applications more natural, helpful, and safe, and will open up new possibilities. Thus we argue that substantial challenges remain for NLP to develop social awareness and that we are just at the beginning of a new era for the field.

Key facts. Cited by 12 papers in the map (data through 7 Oct 2026). Builds on 36 of its 88 references that are in the map. First posted on arXiv 3 May 2024.

Builds on

36 of 88 references.

References · 36

  1. 2020Language Models are Few-Shot Learnerscited by 32,199
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24 more
  1. 2023Understanding Social Reasoning in Language Models with Language Modelscited by 166
  2. 2023Co-Writing with Opinionated Language Models Affects Users' Viewscited by 145
  3. 2019Predictive Biases in Natural Language Processing Models: A Conceptual Framework and Overviewcited by 137
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  22. 2021How Good Is NLP? A Sober Look at NLP Tasks through the Lens of Social Impactcited by 18
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  24. 2021More than Meets the Tie: Examining the Role of Interpersonal Relationships in Social Networkscited by 4

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Cited by year (2026 to 7 Oct)

Citing papers per year: 2024: 7; 2025: 3; 2026: 2.

12 papers.