"If the Machine Is As Good As Me, Then What Use Am I?" -- How the Use of ChatGPT Changes Young Professionals' Perception of Productivity and Accomplishment
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Abstract (arXiv)
Large language models (LLMs) like ChatGPT have been widely adopted in work contexts. We explore the impact of ChatGPT on young professionals' perception of productivity and sense of accomplishment. We collected LLMs' main use cases in knowledge work through a preliminary study, which served as the basis for a two-week diary study with 21 young professionals reflecting on their ChatGPT use. Findings indicate that ChatGPT enhanced some participants' perceptions of productivity and accomplishment by enabling greater creative output and satisfaction from efficient tool utilization. Others experienced decreased perceived productivity and accomplishment, driven by a diminished sense of ownership, perceived lack of challenge, and mediocre results. We found that the suitability of task delegation to ChatGPT varies strongly depending on the task nature. It's especially suitable for comprehending broad subject domains, generating creative solutions, and uncovering new information. It's less suitable for research tasks due to hallucinations, which necessitate extensive validation.
Key facts. Cited by 19 papers in the map (data through 7 Oct 2026). First posted on arXiv 19 Apr 2024.
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Citing papers per year: 2024: 1; 2025: 8; 2026: 10.
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- 2026"If You're Very Clever, No One Knows You've Used It": The Social Dynamics of Developing Generative AI Literacy in the Workplace1 Feb 2026
- 2026From Junior to Senior: Allocating Agency and Navigating Professional Growth in Agentic AI-Mediated Software Engineering31 Jan 2026
- 2026From Answer Givers to Design Mentors: Guiding LLMs with the Cognitive Apprenticeship Model27 Jan 2026
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- 2025Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process16 Apr 2025
7 more
- 2025Generative AI in Knowledge Work: Design Implications for Data Navigation and Decision-Making24 Mar 2025
- 2025AI Rivalry as a Craft: How Resisting and Embracing Generative AI Reshape Writing Professions12 Mar 2025
- 2025ACAI for SBOs: AI Co-creation for Advertising and Inspiration for Small Business Owners9 Mar 2025
- 2025Understanding and Supporting Formal Email Exchange by Answering AI-Generated Questions6 Feb 2025
- 2025Generative AI Uses and Risks for Knowledge Workers in a Science Organization27 Jan 2025
- 2025Understanding the LLM-ification of CHI: Unpacking the Impact of LLMs at CHI through a Systematic Literature Review22 Jan 2025
- 2024Understanding Communication Preferences of Information Workers in Engagement with Text-Based Conversational Agents27 Oct 2024
- 2025Understanding the LLM-ification of CHI: Unpacking the Impact of LLMs at CHI through a Systematic Literature Reviewcited by 16
- 2025Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Processcited by 14
- 2025Generative AI in Knowledge Work: Design Implications for Data Navigation and Decision-Makingcited by 9
- 2025Where Do I 'Add the Egg'?: Exploring Agency and Ownership in AI Creative Co-Writing Systemscited by 7
- 2025Generative AI Uses and Risks for Knowledge Workers in a Science Organizationcited by 5
- 2025Understanding and Supporting Formal Email Exchange by Answering AI-Generated Questionscited by 5
- 2025AI Rivalry as a Craft: How Resisting and Embracing Generative AI Reshape Writing Professionscited by 3
- 2025ACAI for SBOs: AI Co-creation for Advertising and Inspiration for Small Business Ownerscited by 2
- 2026"If You're Very Clever, No One Knows You've Used It": The Social Dynamics of Developing Generative AI Literacy in the Workplacecited by 2
- 2026Investigating Writing Professionals' Relationships with Generative AI: How Combined Perceptions of Rivalry and Collaboration Shape Work Practices and Outcomescited by 2
- 2026From Answer Givers to Design Mentors: Guiding LLMs with the Cognitive Apprenticeship Modelcited by 1
- 2026AI Phenomenology for Understanding Human-AI Experiences Across Erascited by 0
12 most cited of 17 All 17 (JSON)
- 2026Ownership in AI-Assisted Everyday Tasks17 Sep 2026
- 2026Method, Mind, and Morality: How People Make Sense of Artificial Intelligence25 Aug 2026
- 2026The New Social Image: How AI Competency and AI Proactivity Influence Self- and Peer-Perceptions in the Workplace29 May 2026
- 2026AI in the Workplace: The Impact of AI on Perceived Job Decency and Meaningfulness27 May 2026
- 2026Disrupting Cognitive Passivity: Rethinking AI-Assisted Data Literacy through Cognitive Alignment3 Apr 2026
- 2026AI Phenomenology for Understanding Human-AI Experiences Across Eras9 Mar 2026
- 2026Investigating Writing Professionals' Relationships with Generative AI: How Combined Perceptions of Rivalry and Collaboration Shape Work Practices and Outcomes9 Feb 2026
- 2026"If You're Very Clever, No One Knows You've Used It": The Social Dynamics of Developing Generative AI Literacy in the Workplace1 Feb 2026
- 2026From Answer Givers to Design Mentors: Guiding LLMs with the Cognitive Apprenticeship Model27 Jan 2026
- 2025Where Do I 'Add the Egg'?: Exploring Agency and Ownership in AI Creative Co-Writing Systems18 Sep 2025
- 2025Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process16 Apr 2025
- 2025Generative AI in Knowledge Work: Design Implications for Data Navigation and Decision-Making24 Mar 2025
12 newest of 17 All 17 (JSON)