AI Phenomenology for Understanding Human-AI Experiences Across Eras
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Abstract (arXiv)
There is no 'ordinary' when it comes to AI. The human-AI experience is extraordinarily complex and specific to each person, yet dominant measures such as usability scales and engagement metrics flatten away nuance. We argue for AI phenomenology: a research stance that asks "How did it feel?" beyond the standard questions of "How well did it perform?" when interacting with AI systems. AI phenomenology acts as a paradigm for bidirectional human-AI alignment as it foregrounds users' first-person perceptions and interpretations of AI systems over time. We motivate AI phenomenology as a framework that captures how alignment is experienced, negotiated, and updated between users and AI systems. Tracing a lineage from Husserl through postphenomenology to Actor-Network Theory, and grounding our argument in three studies-two longitudinal studies with "Day", an AI companion, and a multi-method study of agentic AI in software engineering-we contribute a set of replicable methodological toolkits for conducting AI phenomenology research: instruments for capturing lived experience across personal and professional contexts, three design concepts (translucent design, agency-aware value alignment, temporal co-evolution tracking), and a concrete research agenda. We offer this toolkit not as a new paradigm but as a practical scaffold that researchers can adapt as AI systems-and the humans who live alongside them-continue to co-evolve.
Key facts. No citing papers in the map yet (data through 7 Oct 2026). Builds on 6 of its 34 references that are in the map. First posted on arXiv 9 Mar 2026.
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References · 6
- 2023The Impact of AI on Developer Productivity: Evidence from GitHub Copilotcited by 264
- 2022Grounded Copilot: How Programmers Interact with Code-Generating Modelscited by 216
- 2023How Knowledge Workers Think Generative AI Will (Not) Transform Their Industriescited by 29
- 2024"If the Machine Is As Good As Me, Then What Use Am I?" -- How the Use of ChatGPT Changes Young Professionals' Perception of Productivity and Accomplishmentcited by 19
- 2024Examining the Use and Impact of an AI Code Assistant on Developer Productivity and Experience in the Enterprisecited by 17
- 2026Does My Chatbot Have an Agenda? Understanding Human and AI Agency in Human-Human-like Chatbot Interactioncited by 3
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- 2026Imperfectly Cooperative Human-AI Interactions: Comparing the Impacts of Human and AI Attributes in Simulated and User Studies
- 2025Alignment, Exploration, and Novelty in Human-AI Interaction ↗