Improving Human-AI Collaboration With Descriptions of AI Behavior
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Abstract (arXiv)
People work with AI systems to improve their decision making, but often under- or over-rely on AI predictions and perform worse than they would have unassisted. To help people appropriately rely on AI aids, we propose showing them behavior descriptions, details of how AI systems perform on subgroups of instances. We tested the efficacy of behavior descriptions through user studies with 225 participants in three distinct domains: fake review detection, satellite image classification, and bird classification. We found that behavior descriptions can increase human-AI accuracy through two mechanisms: helping people identify AI failures and increasing people's reliance on the AI when it is more accurate. These findings highlight the importance of people's mental models in human-AI collaboration and show that informing people of high-level AI behaviors can significantly improve AI-assisted decision making.
Key facts. Cited by 36 papers in the map (data through 14 Oct 2026). Builds on 27 of its 71 references that are in the map. First posted on arXiv 6 Jan 2023.
Builds on
27 of 71 references.
References · 27
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- 2021To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-makingcited by 118
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- 2020Conceptual Metaphors Impact Perceptions of Human-AI Collaborationcited by 47
- 2022Improving Human-AI Partnerships in Child Welfare: Understanding Worker Practices, Challenges, and Desires for Algorithmic Decision Supportcited by 39
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Citing papers per year: 2023: 5; 2024: 12; 2025: 11; 2026: 8.
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- 2024When combinations of humans and AI are useful: A systematic review and meta-analysiscited by 106
- 2024Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Makingcited by 38
- 2023The Impact of Imperfect XAI on Human-AI Decision-Makingcited by 21
- 2023Effective Human-AI Teams via Learned Natural Language Rules and Onboardingcited by 20
- 2025When Your Reviewer is an LLM: Biases, Divergence, and Prompt Injection Risks in Peer Reviewcited by 19
- 2023Human-AI collaboration is not very collaborative yet: A taxonomy of interaction patterns in AI-assisted decision making from a systematic reviewcited by 18
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- 2024Perceptions of Sentient AI and Other Digital Minds: Evidence from the AI, Morality, and Sentience (AIMS) Surveycited by 15
- 2024Contrastive Explanations That Anticipate Human Misconceptions Can Improve Human Decision-Making Skillscited by 14
- 2024Towards Optimizing Human-Centric Objectives in AI-Assisted Decision-Making With Offline Reinforcement Learningcited by 13
- 2023AI Reliance and Decision Quality: Fundamentals, Interdependence, and the Effects of Interventionscited by 9
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- 2024Human Delegation Behavior in Human-AI Collaboration: The Effect of Contextual Informationcited by 5
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- 2024Towards certifiable AI in aviation: landscape, challenges, and opportunitiescited by 2
- 2025A Mathematical Framework for AI-Human Integration in Workcited by 2
- 2025Reduced AI Acceptance After the Generative AI Boom: Evidence From a Two-Wave Survey Studycited by 2
- 2026The Consensus Trap: Dissecting Subjectivity and the "Ground Truth" Illusion in Data Annotationcited by 2
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Healthcited by 1
- 2024Generative AI in Medicinecited by 1
- 2025When Trust Collides: Decoding Human-LLM Cooperation Dynamics through the Prisoner's Dilemmacited by 1
- 2025Achieving Trustworthy Real-Time Decision Support Systems with Low-Latency Interpretable AI Modelscited by 1
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- 2026Exploring Learners' Expectations and Engagement When Collaborating with Constructively Controversial Peer Agentscited by 0
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- 2026Intelligent Reasoning Cues: A Framework and Case Study of the Roles of AI Information in Complex Decisionscited by 0
- 2026The Timing Dependencies of Trust: Speed, Accuracy, and cBCI Neuro-Decoupling in Human-AI Teamscited by 0
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- 2026The Timing Dependencies of Trust: Speed, Accuracy, and cBCI Neuro-Decoupling in Human-AI Teams25 May 2026
- 2026The Consensus Trap: Dissecting Subjectivity and the "Ground Truth" Illusion in Data Annotation11 Feb 2026
- 2026Human Control Is the Anchor, Not the Answer: Early Divergence of Oversight in Agentic AI Communities10 Feb 2026
- 2026Intelligent Reasoning Cues: A Framework and Case Study of the Roles of AI Information in Complex Decisions30 Jan 2026
- 2026When Life Gives You AI, Will You Turn It Into A Market for Lemons? Understanding How Information Asymmetries About AI System Capabilities Affect Market Outcomes and Adoption29 Jan 2026
- 2026Exploring Learners' Expectations and Engagement When Collaborating with Constructively Controversial Peer Agents20 Jan 2026
- 2025Teaching People LLM's Errors and Getting it Right24 Dec 2025
- 2025AI-Powered Annotation Pipelines for Stabilizing Large Language Models: A Human-AI Synergy Approach8 Dec 2025
- 2025Reduced AI Acceptance After the Generative AI Boom: Evidence From a Two-Wave Survey Study27 Oct 2025
- 2025Data-Prompt Co-Evolution: Growing Test Sets to Refine LLM Behavior14 Oct 2025
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- 2025AI That Helps Us Help Each Other: A Proactive System for Scaffolding Mentor-Novice Collaboration in Entrepreneurship Coaching14 Aug 2025
- 2025Achieving Trustworthy Real-Time Decision Support Systems with Low-Latency Interpretable AI Models24 Jun 2025
- 2025AI Agent Behavioral Science4 Jun 2025
- 2025A Mathematical Framework for AI-Human Integration in Work29 May 2025
- 2025Linguistic Comparison of AI- and Human-Written Responses to Online Mental Health Queries12 Apr 2025
- 2025When Trust Collides: Decoding Human-LLM Cooperation Dynamics through the Prisoner's Dilemma10 Mar 2025
- 2024Generative AI in Medicine13 Dec 2024
- 2024A No Free Lunch Theorem for Human-AI Collaboration21 Nov 2024
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Health4 Nov 2024
- 2024Contrastive Explanations That Anticipate Human Misconceptions Can Improve Human Decision-Making Skills5 Oct 2024
- 2024Towards certifiable AI in aviation: landscape, challenges, and opportunities13 Sep 2024
- 2024A Survey of AI Reliance22 Jul 2024
- 2024Perceptions of Sentient AI and Other Digital Minds: Evidence from the AI, Morality, and Sentience (AIMS) Survey11 Jul 2024
- 2024Position: Towards Bidirectional Human-AI Alignment13 Jun 2024
- 2024When combinations of humans and AI are useful: A systematic review and meta-analysis9 May 2024
- 2024Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Making25 Mar 2024
- 2024Towards Optimizing Human-Centric Objectives in AI-Assisted Decision-Making With Offline Reinforcement Learning9 Mar 2024
- 2024Human Delegation Behavior in Human-AI Collaboration: The Effect of Contextual Information9 Jan 2024
- 2023Effective Human-AI Teams via Learned Natural Language Rules and Onboarding2 Nov 2023
- 2023Human-AI collaboration is not very collaborative yet: A taxonomy of interaction patterns in AI-assisted decision making from a systematic review30 Oct 2023
- 2023The Impact of Imperfect XAI on Human-AI Decision-Making25 Jul 2023
- 2023AI Reliance and Decision Quality: Fundamentals, Interdependence, and the Effects of Interventions18 Apr 2023
- 2023Who's Thinking? A Push for Human-Centered Evaluation of LLMs using the XAI Playbook10 Mar 2023
- 2024Position: Towards Bidirectional Human-AI Alignmentcited by 18
- 2024Position: Towards Bidirectional Human-AI Alignment13 Jun 2024
- 2024When combinations of humans and AI are useful: A systematic review and meta-analysiscited by 106
- 2024Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Makingcited by 38
- 2023The Impact of Imperfect XAI on Human-AI Decision-Makingcited by 21
- 2023Effective Human-AI Teams via Learned Natural Language Rules and Onboardingcited by 20
- 2023Human-AI collaboration is not very collaborative yet: A taxonomy of interaction patterns in AI-assisted decision making from a systematic reviewcited by 18
- 2024Perceptions of Sentient AI and Other Digital Minds: Evidence from the AI, Morality, and Sentience (AIMS) Surveycited by 15
- 2024Contrastive Explanations That Anticipate Human Misconceptions Can Improve Human Decision-Making Skillscited by 14
- 2023AI Reliance and Decision Quality: Fundamentals, Interdependence, and the Effects of Interventionscited by 9
- 2024A No Free Lunch Theorem for Human-AI Collaborationcited by 8
- 2025Linguistic Comparison of AI- and Human-Written Responses to Online Mental Health Queriescited by 6
- 2024Human Delegation Behavior in Human-AI Collaboration: The Effect of Contextual Informationcited by 5
- 2024A Survey of AI Reliancecited by 5
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- 2026From Prompts to Context: An Ontology-Driven Framework for Human-Generative AI Collaboration28 May 2026
- 2026The Timing Dependencies of Trust: Speed, Accuracy, and cBCI Neuro-Decoupling in Human-AI Teams25 May 2026
- 2026The Consensus Trap: Dissecting Subjectivity and the "Ground Truth" Illusion in Data Annotation11 Feb 2026
- 2026Intelligent Reasoning Cues: A Framework and Case Study of the Roles of AI Information in Complex Decisions30 Jan 2026
- 2026When Life Gives You AI, Will You Turn It Into A Market for Lemons? Understanding How Information Asymmetries About AI System Capabilities Affect Market Outcomes and Adoption29 Jan 2026
- 2025Teaching People LLM's Errors and Getting it Right24 Dec 2025
- 2025AI-Powered Annotation Pipelines for Stabilizing Large Language Models: A Human-AI Synergy Approach8 Dec 2025
- 2025Reduced AI Acceptance After the Generative AI Boom: Evidence From a Two-Wave Survey Study27 Oct 2025
- 2025Data-Prompt Co-Evolution: Growing Test Sets to Refine LLM Behavior14 Oct 2025
- 2025AI That Helps Us Help Each Other: A Proactive System for Scaffolding Mentor-Novice Collaboration in Entrepreneurship Coaching14 Aug 2025
- 2025Achieving Trustworthy Real-Time Decision Support Systems with Low-Latency Interpretable AI Models24 Jun 2025
12 newest of 29 All 29 (JSON)