Discovering and Validating AI Errors With Crowdsourced Failure Reports
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Abstract (arXiv)
AI systems can fail to learn important behaviors, leading to real-world issues like safety concerns and biases. Discovering these systematic failures often requires significant developer attention, from hypothesizing potential edge cases to collecting evidence and validating patterns. To scale and streamline this process, we introduce crowdsourced failure reports, end-user descriptions of how or why a model failed, and show how developers can use them to detect AI errors. We also design and implement Deblinder, a visual analytics system for synthesizing failure reports that developers can use to discover and validate systematic failures. In semi-structured interviews and think-aloud studies with 10 AI practitioners, we explore the affordances of the Deblinder system and the applicability of failure reports in real-world settings. Lastly, we show how collecting additional data from the groups identified by developers can improve model performance.
Key facts. Cited by 28 papers in the map (data through 14 Oct 2026). Builds on 18 of its 70 references that are in the map. First posted on arXiv 23 Sep 2021.
Builds on
18 of 70 references.
References · 18
- 2014Deep Learning Face Attributes in the Wildcited by 3,693
- 2015Unsupervised Representation Learning with Deep Convolutional Generative Adversarial Networkscited by 2,054
- 2019Do ImageNet Classifiers Generalize to ImageNet?cited by 1,515
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- 2019FairSight: Visual Analytics for Fairness in Decision Makingcited by 59
6 more
- 2018Towards Accountable AI: Hybrid Human-Machine Analyses for Characterizing System Failurecited by 49
- 2016Identifying Unknown Unknowns in the Open World: Representations and Policies for Guided Explorationcited by 26
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Citing papers per year: 2021: 1; 2022: 6; 2023: 10; 2024: 7; 2025: 2; 2026: 2.
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- 2026PersonaTeaming: Supporting Persona-Driven Red-Teaming for Generative AI7 May 2026
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- 2025VISLIX: An XAI Framework for Validating Vision Models with Slice Discovery and Analysis6 May 2025
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- 2024Illuminating Blind Spots of Language Models with Targeted Agent-in-the-Loop Synthetic Data26 Mar 2024
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- 2024Optimizing Delegation in Collaborative Human-AI Hybrid Teams8 Feb 2024
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- 2023Where Does My Model Underperform? A Human Evaluation of Slice Discovery Algorithms13 Jun 2023
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- 2023Increasing Diversity While Maintaining Accuracy: Text Data Generation with Large Language Models and Human Interventions7 Jun 2023
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- 2023Angler: Helping Machine Translation Practitioners Prioritize Model Improvements12 Apr 2023
- 2023ESCAPE: Countering Systematic Errors from Machine's Blind Spots via Interactive Visual Analysis16 Mar 2023
- 2023fAIlureNotes: Supporting Designers in Understanding the Limits of AI Models for Computer Vision Tasks22 Feb 2023
- 2023A Systematic Literature Review of Human-Centered, Ethical, and Responsible AI10 Feb 2023
- 2023Improving Human-AI Collaboration With Descriptions of AI Behavior6 Jan 2023
- 2022Capabilities for Better ML Engineering11 Nov 2022
- 2022A.I. Robustness: a Human-Centered Perspective on Technological Challenges and Opportunities17 Oct 2022
- 2022Understanding Practices, Challenges, and Opportunities for User-Engaged Algorithm Auditing in Industry Practice7 Oct 2022
- 2022Towards Transparency in Dermatology Image Datasets with Skin Tone Annotations by Experts, Crowds, and an Algorithm6 Jul 2022
- 2022Exploring How Machine Learning Practitioners (Try To) Use Fairness Toolkits13 May 2022
- 2022Perspectives on Incorporating Expert Feedback into Model Updates13 May 2022
- 2021In Search of Ambiguity: A Three-Stage Workflow Design to Clarify Annotation Guidelines for Crowd Workers4 Dec 2021
- 2024Position: Towards Bidirectional Human-AI Alignmentcited by 18
- 2024Position: Towards Bidirectional Human-AI Alignment13 Jun 2024
- 2023Increasing Diversity While Maintaining Accuracy: Text Data Generation with Large Language Models and Human Interventionscited by 125
- 2023EvalLM: Interactive Evaluation of Large Language Model Prompts on User-Defined Criteriacited by 74
- 2023Supporting Human-AI Collaboration in Auditing LLMs with LLMscited by 46
- 2023Improving Human-AI Collaboration With Descriptions of AI Behaviorcited by 36
- 2022Towards Transparency in Dermatology Image Datasets with Skin Tone Annotations by Experts, Crowds, and an Algorithmcited by 35
- 2022Exploring How Machine Learning Practitioners (Try To) Use Fairness Toolkitscited by 34
- 2022Understanding Practices, Challenges, and Opportunities for User-Engaged Algorithm Auditing in Industry Practicecited by 32
- 2024Wikibench: Community-Driven Data Curation for AI Evaluation on Wikipediacited by 18
- 2023Investigating Practices and Opportunities for Cross-functional Collaboration around AI Fairness in Industry Practicecited by 15
- 2023Angler: Helping Machine Translation Practitioners Prioritize Model Improvementscited by 12
- 2023fAIlureNotes: Supporting Designers in Understanding the Limits of AI Models for Computer Vision Taskscited by 10
- 2022A.I. Robustness: a Human-Centered Perspective on Technological Challenges and Opportunitiescited by 9
12 most cited of 25 All 25 (JSON)
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- 2025Position: Beyond Assistance -- Reimagining LLMs as Ethical and Adaptive Co-Creators in Mental Health Care21 Feb 2025
- 2024Machine Learning Robustness: A Primer1 Apr 2024
- 2024Optimizing Risk-averse Human-AI Hybrid Teams13 Mar 2024
- 2024Wikibench: Community-Driven Data Curation for AI Evaluation on Wikipedia21 Feb 2024
- 2024Optimizing Delegation in Collaborative Human-AI Hybrid Teams8 Feb 2024
- 2024Clarify: Improving Model Robustness With Natural Language Corrections6 Feb 2024
- 2023EvalLM: Interactive Evaluation of Large Language Model Prompts on User-Defined Criteria24 Sep 2023
- 2023Where Does My Model Underperform? A Human Evaluation of Slice Discovery Algorithms13 Jun 2023
- 2023Investigating Practices and Opportunities for Cross-functional Collaboration around AI Fairness in Industry Practice10 Jun 2023
- 2023Increasing Diversity While Maintaining Accuracy: Text Data Generation with Large Language Models and Human Interventions7 Jun 2023
12 newest of 25 All 25 (JSON)