Leveraging Large Language Models to Power Chatbots for Collecting User Self-Reported Data
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Abstract (arXiv)
Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as collecting self-report data from users. We explore what design factors of prompts can help steer chatbots to talk naturally and collect data reliably. To this aim, we formulated four prompt designs with different structures and personas. Through an online study (N = 48) where participants conversed with chatbots driven by different designs of prompts, we assessed how prompt designs and conversation topics affected the conversation flows and users' perceptions of chatbots. Our chatbots covered 79% of the desired information slots during conversations, and the designs of prompts and topics significantly influenced the conversation flows and the data collection performance. We discuss the opportunities and challenges of building chatbots with LLMs.
Key facts. Cited by 48 papers in the map (data through 13 Oct 2026). Builds on 34 of its 124 references that are in the map. First posted on arXiv 14 Jan 2023.
Builds on
34 of 124 references.
References · 34
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Citing papers per year: 2023: 11; 2024: 24; 2025: 10; 2026: 3.
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- 2023LLM-empowered Chatbots for Psychiatrist and Patient Simulation: Application and Evaluationcited by 33
- 2023ChaCha: Leveraging Large Language Models to Prompt Children to Share Their Emotions about Personal Eventscited by 31
- 2023MindShift: Leveraging Large Language Models for Mental-States-Based Problematic Smartphone Use Interventioncited by 16
- 2024Understanding the Impact of Long-Term Memory on Self-Disclosure with Large Language Model-Driven Chatbots for Public Health Interventioncited by 15
- 2024Large Language Model for Mental Health: A Systematic Reviewcited by 14
- 2024The Impact of Prompt Programming on Function-Level Code Generationcited by 13
- 2024CEBench: A Benchmarking Toolkit for the Cost-Effectiveness of LLM Pipelinescited by 11
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- 2025Evaluating the Challenges of LLMs in Real-world Medical Follow-up: A Comparative Study and An Optimized Framework22 Dec 2025
- 2025Autiverse: Eliciting Autistic Adolescents' Daily Narratives through AI-guided Multimodal Journaling22 Sep 2025
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- 2025DiaCBT: A Long-Periodic Dialogue Corpus Guided by Cognitive Conceptualization Diagram for CBT-based Psychological Counseling3 Sep 2025
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