CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generation
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Abstract (arXiv)
Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective aspect or treat cognition and affection in isolation, which limits the capability of empathetic response generation. In this work, we propose the CASE model for empathetic dialogue generation. It first builds upon a commonsense cognition graph and an emotional concept graph and then aligns the user's cognition and affection at both the coarse-grained and fine-grained levels. Through automatic and manual evaluation, we demonstrate that CASE outperforms state-of-the-art baselines of empathetic dialogues and can generate more empathetic and informative responses.
Key facts. Cited by 18 papers in the map (data through 14 Oct 2026). Builds on 30 of its 52 references that are in the map. First posted on arXiv 18 Aug 2022.
Builds on
30 of 52 references.
References · 30
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18 more
- 2017Emotional Chatting Machine: Emotional Conversation Generation with Internal and External Memorycited by 167
- 2019Challenges in Building Intelligent Open-domain Dialog Systemscited by 147
- 2020MIME: MIMicking Emotions for Empathetic Response Generationcited by 114
- 2019MoEL: Mixture of Empathetic Listenerscited by 91
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- 2020Knowledge Bridging for Empathetic Dialogue Generationcited by 50
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- 2019EmpDG: Multiresolution Interactive Empathetic Dialogue Generationcited by 14
- 2022Emp-RFT: Empathetic Response Generation via Recognizing Feature Transitions between Utterancescited by 11
- 2021Knowledge-based Review Generation by Coherence Enhanced Text Planningcited by 10
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Citing papers per year: 2023: 4; 2024: 6; 2025: 5; 2026: 3.
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- 2023ChatCounselor: A Large Language Models for Mental Health Supportcited by 44
- 2023Harnessing the Power of Large Language Models for Empathetic Response Generation: Empirical Investigations and Improvementscited by 42
- 2025Sentient Agent as a Judge: Evaluating Higher-Order Social Cognition in Large Language Modelscited by 21
- 2023Facilitating Multi-turn Emotional Support Conversation with Positive Emotion Elicitation: A Reinforcement Learning Approachcited by 15
- 2024Cause-Aware Empathetic Response Generation via Chain-of-Thought Fine-Tuningcited by 11
- 2025Crisp: Cognitive Restructuring of Negative Thoughts through Multi-turn Supportive Dialoguescited by 11
- 2023Sibyl: Empowering Empathetic Dialogue Generation in Large Language Models via Sensible and Visionary Commonsense Inferencecited by 9
- 2024An Iterative Associative Memory Model for Empathetic Response Generationcited by 8
- 2024Empathy Level Alignment via Reinforcement Learning for Empathetic Response Generationcited by 8
- 2024ReflectDiffu:Reflect between Emotion-intent Contagion and Mimicry for Empathetic Response Generation via a RL-Diffusion Frameworkcited by 6
- 2024TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLMcited by 5
- 2024The Future of Cognitive Strategy-enhanced Persuasive Dialogue Agents: New Perspectives and Trendscited by 4
6 more
- 2025When LLMs Team Up: The Emergence of Collaborative Affective Computingcited by 2
- 2025Mind2: Mind-to-Mind Emotional Support System with Bidirectional Cognitive Discourse Analysiscited by 0
- 2025Following the TRACE: A Structured Path to Empathetic Response Generation with Multi-Agent Modelscited by 0
- 2026PRIDE: Privileged Information-enhanced Distillation for Empathetic Dialogue Generationcited by 0
- 2026Dynamic Commonsense Coordination for Empathetic Response Generationcited by 0
- 2026Towards High-Level Semantic Intelligencecited by 0
- 2026Towards High-Level Semantic Intelligence27 Jul 2026
- 2026Dynamic Commonsense Coordination for Empathetic Response Generation24 Jul 2026
- 2026PRIDE: Privileged Information-enhanced Distillation for Empathetic Dialogue Generation22 Jun 2026
- 2025Following the TRACE: A Structured Path to Empathetic Response Generation with Multi-Agent Models26 Sep 2025
- 2025When LLMs Team Up: The Emergence of Collaborative Affective Computing2 Jun 2025
- 2025Sentient Agent as a Judge: Evaluating Higher-Order Social Cognition in Large Language Models1 May 2025
- 2025Crisp: Cognitive Restructuring of Negative Thoughts through Multi-turn Supportive Dialogues24 Apr 2025
- 2025Mind2: Mind-to-Mind Emotional Support System with Bidirectional Cognitive Discourse Analysis17 Mar 2025
- 2024TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLM4 Dec 2024
- 2024ReflectDiffu:Reflect between Emotion-intent Contagion and Mimicry for Empathetic Response Generation via a RL-Diffusion Framework16 Sep 2024
- 2024Cause-Aware Empathetic Response Generation via Chain-of-Thought Fine-Tuning21 Aug 2024
- 2024Empathy Level Alignment via Reinforcement Learning for Empathetic Response Generation6 Aug 2024
6 more
- 2024An Iterative Associative Memory Model for Empathetic Response Generation28 Feb 2024
- 2024The Future of Cognitive Strategy-enhanced Persuasive Dialogue Agents: New Perspectives and Trends7 Feb 2024
- 2023Sibyl: Empowering Empathetic Dialogue Generation in Large Language Models via Sensible and Visionary Commonsense Inference26 Nov 2023
- 2023Harnessing the Power of Large Language Models for Empathetic Response Generation: Empirical Investigations and Improvements8 Oct 2023
- 2023ChatCounselor: A Large Language Models for Mental Health Support27 Sep 2023
- 2023Facilitating Multi-turn Emotional Support Conversation with Positive Emotion Elicitation: A Reinforcement Learning Approach16 Jul 2023
- 2025Sentient Agent as a Judge: Evaluating Higher-Order Social Cognition in Large Language Modelscited by 21
- 2024TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLMcited by 5
- 2024The Future of Cognitive Strategy-enhanced Persuasive Dialogue Agents: New Perspectives and Trendscited by 4
- 2025Following the TRACE: A Structured Path to Empathetic Response Generation with Multi-Agent Modelscited by 0
- 2025Following the TRACE: A Structured Path to Empathetic Response Generation with Multi-Agent Models26 Sep 2025
- 2025Sentient Agent as a Judge: Evaluating Higher-Order Social Cognition in Large Language Models1 May 2025
- 2024TOOL-ED: Enhancing Empathetic Response Generation with the Tool Calling Capability of LLM4 Dec 2024
- 2024The Future of Cognitive Strategy-enhanced Persuasive Dialogue Agents: New Perspectives and Trends7 Feb 2024
- 2023ChatCounselor: A Large Language Models for Mental Health Supportcited by 44
- 2023Harnessing the Power of Large Language Models for Empathetic Response Generation: Empirical Investigations and Improvementscited by 42
- 2023Facilitating Multi-turn Emotional Support Conversation with Positive Emotion Elicitation: A Reinforcement Learning Approachcited by 15
- 2023Sibyl: Empowering Empathetic Dialogue Generation in Large Language Models via Sensible and Visionary Commonsense Inferencecited by 9
- 2024An Iterative Associative Memory Model for Empathetic Response Generationcited by 8
- 2024Empathy Level Alignment via Reinforcement Learning for Empathetic Response Generationcited by 8
- 2024ReflectDiffu:Reflect between Emotion-intent Contagion and Mimicry for Empathetic Response Generation via a RL-Diffusion Frameworkcited by 6
- 2025When LLMs Team Up: The Emergence of Collaborative Affective Computingcited by 2
- 2025Mind2: Mind-to-Mind Emotional Support System with Bidirectional Cognitive Discourse Analysiscited by 0
- 2026PRIDE: Privileged Information-enhanced Distillation for Empathetic Dialogue Generationcited by 0
- 2026Dynamic Commonsense Coordination for Empathetic Response Generationcited by 0
- 2026Dynamic Commonsense Coordination for Empathetic Response Generation24 Jul 2026
- 2026PRIDE: Privileged Information-enhanced Distillation for Empathetic Dialogue Generation22 Jun 2026
- 2025When LLMs Team Up: The Emergence of Collaborative Affective Computing2 Jun 2025
- 2025Mind2: Mind-to-Mind Emotional Support System with Bidirectional Cognitive Discourse Analysis17 Mar 2025
- 2024ReflectDiffu:Reflect between Emotion-intent Contagion and Mimicry for Empathetic Response Generation via a RL-Diffusion Framework16 Sep 2024
- 2024Empathy Level Alignment via Reinforcement Learning for Empathetic Response Generation6 Aug 2024
- 2024An Iterative Associative Memory Model for Empathetic Response Generation28 Feb 2024
- 2023Sibyl: Empowering Empathetic Dialogue Generation in Large Language Models via Sensible and Visionary Commonsense Inference26 Nov 2023
- 2023Harnessing the Power of Large Language Models for Empathetic Response Generation: Empirical Investigations and Improvements8 Oct 2023
- 2023ChatCounselor: A Large Language Models for Mental Health Support27 Sep 2023
- 2023Facilitating Multi-turn Emotional Support Conversation with Positive Emotion Elicitation: A Reinforcement Learning Approach16 Jul 2023