Emotion-aware Chat Machine: Automatic Emotional Response Generation for Human-like Emotional Interaction
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Abstract (arXiv)
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem by proposing a unifed end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post for generating more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness.
Key facts. Cited by 21 papers in the map (data through 7 Oct 2026). Builds on 28 of its 50 references that are in the map. First posted on arXiv 6 Jun 2021.
Builds on
28 of 50 references.
References · 28
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Citing papers per year: 2021: 4; 2022: 10; 2023: 1; 2024: 5; 2025: 1.
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- 2022A Survey of Controllable Text Generation using Transformer-based Pre-trained Language Modelscited by 128
- 2022MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversationcited by 84
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversationscited by 41
- 2024Angry Men, Sad Women: Large Language Models Reflect Gendered Stereotypes in Emotion Attributioncited by 39
- 2021Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversationscited by 31
- 2022Multi-view Intent Disentangle Graph Networks for Bundle Recommendationcited by 22
- 2022CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generationcited by 18
- 2022Improving Personality Consistency in Conversation by Persona Extendingcited by 17
- 2021Automatically Select Emotion for Response via Personality-affected Emotion Transitioncited by 15
- 2022Automatic Noisy Label Correction for Fine-Grained Entity Typingcited by 13
- 2022BiSyn-GAT+: Bi-Syntax Aware Graph Attention Network for Aspect-based Sentiment Analysiscited by 11
- 2021Modulating Language Models with Emotionscited by 9
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- 2024MentalAgora: A Gateway to Advanced Personalized Care in Mental Health through Multi-Agent Debating and Attribute Controlcited by 8
- 2024DiagESC: Dialogue Synthesis for Integrating Depression Diagnosis into Emotional Support Conversationcited by 6
- 2022PoKE: Prior Knowledge Enhanced Emotional Support Conversation with Latent Variablecited by 5
- 2022Incorporating Causal Analysis into Diversified and Logical Response Generationcited by 4
- 2024Personality-affected Emotion Generation in Dialog Systemscited by 3
- 2024Personalized Topic Selection Model for Topic-Grounded Dialoguecited by 1
- 2025Incongruent Positivity: When Miscalibrated Positivity Undermines Online Supportive Conversationscited by 1
- 2025Incongruent Positivity: When Miscalibrated Positivity Undermines Online Supportive Conversations12 Sep 2025
- 2024DiagESC: Dialogue Synthesis for Integrating Depression Diagnosis into Emotional Support Conversation12 Aug 2024
- 2024MentalAgora: A Gateway to Advanced Personalized Care in Mental Health through Multi-Agent Debating and Attribute Control3 Jul 2024
- 2024Personalized Topic Selection Model for Topic-Grounded Dialogue4 Jun 2024
- 2024Personality-affected Emotion Generation in Dialog Systems3 Apr 2024
- 2024Angry Men, Sad Women: Large Language Models Reflect Gendered Stereotypes in Emotion Attribution5 Mar 2024
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations17 May 2023
- 2022STAGE: Span Tagging and Greedy Inference Scheme for Aspect Sentiment Triplet Extraction28 Nov 2022
- 2022PoKE: Prior Knowledge Enhanced Emotional Support Conversation with Latent Variable23 Oct 2022
- 2022Incorporating Causal Analysis into Diversified and Logical Response Generation20 Sep 2022
- 2022Improving Personality Consistency in Conversation by Persona Extending23 Aug 2022
- 2022CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generation18 Aug 2022
9 more
- 2022Automatic Noisy Label Correction for Fine-Grained Entity Typing6 May 2022
- 2022BiSyn-GAT+: Bi-Syntax Aware Graph Attention Network for Aspect-based Sentiment Analysis6 Apr 2022
- 2022MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation25 Mar 2022
- 2022Multi-view Intent Disentangle Graph Networks for Bundle Recommendation23 Feb 2022
- 2022A Survey of Controllable Text Generation using Transformer-based Pre-trained Language Models14 Jan 2022
- 2021Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversations12 Nov 2021
- 2021Empathetic Dialogue Generation with Pre-trained RoBERTa-GPT2 and External Knowledge7 Sep 2021
- 2021Modulating Language Models with Emotions17 Aug 2021
- 2021Automatically Select Emotion for Response via Personality-affected Emotion Transition30 Jun 2021
- 2022A Survey of Controllable Text Generation using Transformer-based Pre-trained Language Modelscited by 128
- 2022MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversationcited by 84
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversationscited by 41
- 2024Angry Men, Sad Women: Large Language Models Reflect Gendered Stereotypes in Emotion Attributioncited by 39
- 2021Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversationscited by 31
- 2022Multi-view Intent Disentangle Graph Networks for Bundle Recommendationcited by 22
- 2022CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generationcited by 18
- 2022Improving Personality Consistency in Conversation by Persona Extendingcited by 17
- 2021Automatically Select Emotion for Response via Personality-affected Emotion Transitioncited by 15
- 2022Automatic Noisy Label Correction for Fine-Grained Entity Typingcited by 13
- 2022BiSyn-GAT+: Bi-Syntax Aware Graph Attention Network for Aspect-based Sentiment Analysiscited by 11
- 2021Modulating Language Models with Emotionscited by 9
12 most cited of 20 All 20 (JSON)
- 2025Incongruent Positivity: When Miscalibrated Positivity Undermines Online Supportive Conversations12 Sep 2025
- 2024DiagESC: Dialogue Synthesis for Integrating Depression Diagnosis into Emotional Support Conversation12 Aug 2024
- 2024Personalized Topic Selection Model for Topic-Grounded Dialogue4 Jun 2024
- 2024Personality-affected Emotion Generation in Dialog Systems3 Apr 2024
- 2024Angry Men, Sad Women: Large Language Models Reflect Gendered Stereotypes in Emotion Attribution5 Mar 2024
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations17 May 2023
- 2022STAGE: Span Tagging and Greedy Inference Scheme for Aspect Sentiment Triplet Extraction28 Nov 2022
- 2022PoKE: Prior Knowledge Enhanced Emotional Support Conversation with Latent Variable23 Oct 2022
- 2022Incorporating Causal Analysis into Diversified and Logical Response Generation20 Sep 2022
- 2022Improving Personality Consistency in Conversation by Persona Extending23 Aug 2022
- 2022CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generation18 Aug 2022
- 2022Automatic Noisy Label Correction for Fine-Grained Entity Typing6 May 2022
12 newest of 20 All 20 (JSON)