Dynamic Planning in Open-Ended Dialogue using Reinforcement Learning
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Abstract (arXiv)
Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild" remains a formidable challenge. In this work we develop a real-time, open-ended dialogue system that uses reinforcement learning (RL) to power a bot's conversational skill at scale. Our work pairs the succinct embedding of the conversation state generated using SOTA (supervised) language models with RL techniques that are particularly suited to a dynamic action space that changes as the conversation progresses. Trained using crowd-sourced data, our novel system is able to substantially exceeds the (strong) baseline supervised model with respect to several metrics of interest in a live experiment with real users of the Google Assistant.
Key facts. Cited by 8 papers in the map (data through 14 Oct 2026). Builds on 24 of its 48 references that are in the map. First posted on arXiv 25 Jul 2022.
Builds on
24 of 48 references.
References · 24
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12 more
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- 2020Human-centric Dialog Training via Offline Reinforcement Learningcited by 93
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Built on by
Citing papers per year: 2023: 6; 2024: 2.
8 papers.
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- 2023Challenges and Applications of Large Language Modelscited by 254
- 2023Opening up ChatGPT: Tracking openness, transparency, and accountability in instruction-tuned text generatorscited by 56
- 2023Train Hard, Fight Easy: Robust Meta Reinforcement Learningcited by 12
- 2023Transformers in Reinforcement Learning: A Surveycited by 12
- 2024Locating and Mitigating Gender Bias in Large Language Modelscited by 12
- 2024SAPIENT: Mastering Multi-turn Conversational Recommendation with Strategic Planning and Monte Carlo Tree Searchcited by 6
- 2024SAPIENT: Mastering Multi-turn Conversational Recommendation with Strategic Planning and Monte Carlo Tree Search12 Oct 2024
- 2024Locating and Mitigating Gender Bias in Large Language Models21 Mar 2024
- 2023Personalized Soups: Personalized Large Language Model Alignment via Post-hoc Parameter Merging17 Oct 2023
- 2023Challenges and Applications of Large Language Models19 Jul 2023
- 2023Transformers in Reinforcement Learning: A Survey12 Jul 2023
- 2023Opening up ChatGPT: Tracking openness, transparency, and accountability in instruction-tuned text generators8 Jul 2023
- 2023Augmented Language Models: a Survey15 Feb 2023
- 2023Train Hard, Fight Easy: Robust Meta Reinforcement Learning26 Jan 2023