A Deep Reinforcement Learning Chatbot
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Abstract (arXiv)
We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics through both speech and text. The system consists of an ensemble of natural language generation and retrieval models, including template-based models, bag-of-words models, sequence-to-sequence neural network and latent variable neural network models. By applying reinforcement learning to crowdsourced data and real-world user interactions, the system has been trained to select an appropriate response from the models in its ensemble. The system has been evaluated through A/B testing with real-world users, where it performed significantly better than many competing systems. Due to its machine learning architecture, the system is likely to improve with additional data.
Key facts. Cited by 36 papers in the map (data through 7 Oct 2026). First posted on arXiv 7 Sep 2017.
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Citing papers per year: 2019: 2; 2020: 2; 2021: 7; 2022: 7; 2023: 13; 2024: 3; 2025: 2.
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- 2019Way Off-Policy Batch Deep Reinforcement Learning of Implicit Human Preferences in Dialogcited by 283
- 2023MiniLLM: On-Policy Distillation of Large Language Modelscited by 129
- 2019Imitation Learning from Imperfect Demonstrationcited by 112
- 2020Human-centric Dialog Training via Offline Reinforcement Learningcited by 92
- 2023A Complete Survey on Generative AI (AIGC): Is ChatGPT from GPT-4 to GPT-5 All You Need?cited by 84
- 2020Text Generation by Learning from Demonstrationscited by 64
- 2021Civil Rephrases Of Toxic Texts With Self-Supervised Transformerscited by 32
- 2023Natural Language Generation and Understanding of Big Code for AI-Assisted Programming: A Reviewcited by 32
- 2024Jill Watson: A Virtual Teaching Assistant powered by ChatGPTcited by 24
- 2022APPDIA: A Discourse-aware Transformer-based Style Transfer Model for Offensive Social Media Conversationscited by 23
- 2021A Survey on Deep Reinforcement Learning for Audio-Based Applicationscited by 17
- 2022A Mixture-of-Expert Approach to RL-based Dialogue Managementcited by 16
24 more
- 2023Unveiling Energy Efficiency in Deep Learning: Measurement, Prediction, and Scoring across Edge Devicescited by 16
- 2023Market Concentration Implications of Foundation Modelscited by 15
- 2023Building Persona Consistent Dialogue Agents with Offline Reinforcement Learningcited by 13
- 2024Multi-User Chat Assistant (MUCA): a Framework Using LLMs to Facilitate Group Conversationscited by 13
- 2023Semi-Offline Reinforcement Learning for Optimized Text Generationcited by 12
- 2023Reinforcement Learning for Generative AI: A Surveycited by 11
- 2022Conversational Agents: Theory and Applicationscited by 8
- 2022Dynamic Planning in Open-Ended Dialogue using Reinforcement Learningcited by 8
- 2025Echoing: Identity Failures when LLM Agents Talk to Each Othercited by 8
- 2023Assessing the efficacy of large language models in generating accurate teacher responsescited by 6
- 2021Automatically Exposing Problems with Neural Dialog Modelscited by 5
- 2025Bot Wars Evolved: Orchestrating Competing LLMs in a Counterstrike Against Phone Scamscited by 5
- 2021Put Chatbot into Its Interlocutor's Shoes: New Framework to Learn Chatbot Responding with Intentioncited by 4
- 2021Amortized Noisy Channel Neural Machine Translationcited by 4
- 2022A Systematic Evaluation of Response Selection for Open Domain Dialoguecited by 4
- 2024Apollonion: Profile-centric Dialog Agentcited by 4
- 2023Offline Reinforcement Learning for Mixture-of-Expert Dialogue Managementcited by 3
- 2021Low-Resource Adaptation of Open-Domain Generative Chatbotscited by 2
- 2022Intent Recognition in Conversational Recommender Systemscited by 2
- 2023Vision-based DRL Autonomous Driving Agent with Sim2Real Transfercited by 2
- 2021Dehumanizing Voice Technology: Phonetic & Experiential Consequences of Restricted Human-Machine Interactioncited by 0
- 2022Towards Learning Through Open-Domain Dialogcited by 0
- 2023Learning a Formality-Aware Japanese Sentence Representationcited by 0
- 2023Let's Get Personal: Personal Questions Improve SocialBot Performance in the Alexa Prizecited by 0
- 2025Echoing: Identity Failures when LLM Agents Talk to Each Other12 Nov 2025
- 2025Bot Wars Evolved: Orchestrating Competing LLMs in a Counterstrike Against Phone Scams10 Mar 2025
- 2024Jill Watson: A Virtual Teaching Assistant powered by ChatGPT17 May 2024
- 2024Apollonion: Profile-centric Dialog Agent10 Apr 2024
- 2024Multi-User Chat Assistant (MUCA): a Framework Using LLMs to Facilitate Group Conversations10 Jan 2024
- 2023Market Concentration Implications of Foundation Models2 Nov 2023
- 2023Unveiling Energy Efficiency in Deep Learning: Measurement, Prediction, and Scoring across Edge Devices19 Oct 2023
- 2023Building Persona Consistent Dialogue Agents with Offline Reinforcement Learning16 Oct 2023
- 2023Reinforcement Learning for Generative AI: A Survey28 Aug 2023
- 2023Assessing the efficacy of large language models in generating accurate teacher responses9 Jul 2023
- 2023Natural Language Generation and Understanding of Big Code for AI-Assisted Programming: A Review4 Jul 2023
- 2023Semi-Offline Reinforcement Learning for Optimized Text Generation16 Jun 2023
24 more
- 2023MiniLLM: On-Policy Distillation of Large Language Models14 Jun 2023
- 2023Vision-based DRL Autonomous Driving Agent with Sim2Real Transfer19 May 2023
- 2023A Complete Survey on Generative AI (AIGC): Is ChatGPT from GPT-4 to GPT-5 All You Need?21 Mar 2023
- 2023Let's Get Personal: Personal Questions Improve SocialBot Performance in the Alexa Prize9 Mar 2023
- 2023Offline Reinforcement Learning for Mixture-of-Expert Dialogue Management21 Feb 2023
- 2023Learning a Formality-Aware Japanese Sentence Representation17 Jan 2023
- 2022Intent Recognition in Conversational Recommender Systems6 Dec 2022
- 2022APPDIA: A Discourse-aware Transformer-based Style Transfer Model for Offensive Social Media Conversations17 Sep 2022
- 2022A Systematic Evaluation of Response Selection for Open Domain Dialogue8 Aug 2022
- 2022Dynamic Planning in Open-Ended Dialogue using Reinforcement Learning25 Jul 2022
- 2022A Mixture-of-Expert Approach to RL-based Dialogue Management31 May 2022
- 2022Conversational Agents: Theory and Applications7 Feb 2022
- 2022Towards Learning Through Open-Domain Dialog7 Feb 2022
- 2021Amortized Noisy Channel Neural Machine Translation16 Dec 2021
- 2021Dehumanizing Voice Technology: Phonetic & Experiential Consequences of Restricted Human-Machine Interaction2 Nov 2021
- 2021Automatically Exposing Problems with Neural Dialog Models14 Sep 2021
- 2021Low-Resource Adaptation of Open-Domain Generative Chatbots13 Aug 2021
- 2021Put Chatbot into Its Interlocutor's Shoes: New Framework to Learn Chatbot Responding with Intention30 Mar 2021
- 2021Civil Rephrases Of Toxic Texts With Self-Supervised Transformers1 Feb 2021
- 2021A Survey on Deep Reinforcement Learning for Audio-Based Applications1 Jan 2021
- 2020Human-centric Dialog Training via Offline Reinforcement Learning12 Oct 2020
- 2020Text Generation by Learning from Demonstrations16 Sep 2020
- 2019Way Off-Policy Batch Deep Reinforcement Learning of Implicit Human Preferences in Dialog30 Jun 2019
- 2019Imitation Learning from Imperfect Demonstration27 Jan 2019
- 2019Way Off-Policy Batch Deep Reinforcement Learning of Implicit Human Preferences in Dialogcited by 283
- 2019Imitation Learning from Imperfect Demonstrationcited by 112
- 2020Human-centric Dialog Training via Offline Reinforcement Learningcited by 92
- 2020Text Generation by Learning from Demonstrationscited by 64
- 2023Semi-Offline Reinforcement Learning for Optimized Text Generationcited by 12
- 2023Semi-Offline Reinforcement Learning for Optimized Text Generation16 Jun 2023
- 2020Human-centric Dialog Training via Offline Reinforcement Learning12 Oct 2020
- 2020Text Generation by Learning from Demonstrations16 Sep 2020
- 2019Way Off-Policy Batch Deep Reinforcement Learning of Implicit Human Preferences in Dialog30 Jun 2019
- 2019Imitation Learning from Imperfect Demonstration27 Jan 2019
- 2025Echoing: Identity Failures when LLM Agents Talk to Each Othercited by 8
- 2024Apollonion: Profile-centric Dialog Agentcited by 4
- 2025Echoing: Identity Failures when LLM Agents Talk to Each Other12 Nov 2025
- 2024Apollonion: Profile-centric Dialog Agent10 Apr 2024
- 2023MiniLLM: On-Policy Distillation of Large Language Modelscited by 129
- 2023A Complete Survey on Generative AI (AIGC): Is ChatGPT from GPT-4 to GPT-5 All You Need?cited by 84
- 2021Civil Rephrases Of Toxic Texts With Self-Supervised Transformerscited by 32
- 2023Natural Language Generation and Understanding of Big Code for AI-Assisted Programming: A Reviewcited by 32
- 2024Jill Watson: A Virtual Teaching Assistant powered by ChatGPTcited by 24
- 2022APPDIA: A Discourse-aware Transformer-based Style Transfer Model for Offensive Social Media Conversationscited by 23
- 2021A Survey on Deep Reinforcement Learning for Audio-Based Applicationscited by 17
- 2023Unveiling Energy Efficiency in Deep Learning: Measurement, Prediction, and Scoring across Edge Devicescited by 16
- 2023Market Concentration Implications of Foundation Modelscited by 15
- 2023Building Persona Consistent Dialogue Agents with Offline Reinforcement Learningcited by 13
- 2024Multi-User Chat Assistant (MUCA): a Framework Using LLMs to Facilitate Group Conversationscited by 13
- 2023Reinforcement Learning for Generative AI: A Surveycited by 11
12 most cited of 26 All 26 (JSON)
- 2025Bot Wars Evolved: Orchestrating Competing LLMs in a Counterstrike Against Phone Scams10 Mar 2025
- 2024Jill Watson: A Virtual Teaching Assistant powered by ChatGPT17 May 2024
- 2024Multi-User Chat Assistant (MUCA): a Framework Using LLMs to Facilitate Group Conversations10 Jan 2024
- 2023Market Concentration Implications of Foundation Models2 Nov 2023
- 2023Unveiling Energy Efficiency in Deep Learning: Measurement, Prediction, and Scoring across Edge Devices19 Oct 2023
- 2023Building Persona Consistent Dialogue Agents with Offline Reinforcement Learning16 Oct 2023
- 2023Reinforcement Learning for Generative AI: A Survey28 Aug 2023
- 2023Assessing the efficacy of large language models in generating accurate teacher responses9 Jul 2023
- 2023Natural Language Generation and Understanding of Big Code for AI-Assisted Programming: A Review4 Jul 2023
- 2023MiniLLM: On-Policy Distillation of Large Language Models14 Jun 2023
- 2023A Complete Survey on Generative AI (AIGC): Is ChatGPT from GPT-4 to GPT-5 All You Need?21 Mar 2023
- 2023Let's Get Personal: Personal Questions Improve SocialBot Performance in the Alexa Prize9 Mar 2023
12 newest of 26 All 26 (JSON)