Description-Driven Task-Oriented Dialog Modeling
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Abstract (arXiv)
Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific ontology or schemata. Since these schemata are designed by system developers, the naming convention for slots and intents is not uniform across tasks, and may not convey their semantics effectively. This can lead to models memorizing arbitrary patterns in data, resulting in suboptimal performance and generalization. In this paper, we propose that schemata should be modified by replacing names or notations entirely with natural language descriptions. We show that a language description-driven system exhibits better understanding of task specifications, higher performance on state tracking, improved data efficiency, and effective zero-shot transfer to unseen tasks. Following this paradigm, we present a simple yet effective Description-Driven Dialog State Tracking (D3ST) model, which relies purely on schema descriptions and an "index-picking" mechanism. We demonstrate the superiority in quality, data efficiency and robustness of our approach as measured on the MultiWOZ (Budzianowski et al.,2018), SGD (Rastogi et al., 2020), and the recent SGD-X (Lee et al., 2021) benchmarks.
Key facts. Cited by 50 papers in the map (data through 14 Oct 2026). Builds on 32 of its 44 references that are in the map. First posted on arXiv 21 Jan 2022.
Builds on
32 of 44 references.
References · 32
- 2020Language Models are Few-Shot Learnerscited by 32,419
- 2019Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformercited by 14,599
- 2021Finetuned Language Models Are Zero-Shot Learnerscited by 3,780
- 2021Pre-train, Prompt, and Predict: A Systematic Survey of Prompting Methods in Natural Language Processingcited by 2,234
- 2018MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modellingcited by 766
- 2021Cross-Task Generalization via Natural Language Crowdsourcing Instructionscited by 699
- 2017In-Datacenter Performance Analysis of a Tensor Processing Unitcited by 618
- 2019Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Datasetcited by 434
- 2020A Simple Language Model for Task-Oriented Dialoguecited by 332
- 2019Transferable Multi-Domain State Generator for Task-Oriented Dialogue Systemscited by 216
- 2020MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselinescited by 204
- 2020TripPy: A Triple Copy Strategy for Value Independent Neural Dialog State Trackingcited by 130
20 more
- 2019Hello, It's GPT-2 -- How Can I Help You? Towards the Use of Pretrained Language Models for Task-Oriented Dialogue Systemscited by 110
- 2021Dialogue State Tracking with a Language Model using Schema-Driven Promptingcited by 94
- 2020Few-shot Natural Language Generation for Task-Oriented Dialogcited by 89
- 2021MultiWOZ 2.4: A Multi-Domain Task-Oriented Dialogue Dataset with Essential Annotation Corrections to Improve State Tracking Evaluationcited by 88
- 2019Efficient Dialogue State Tracking by Selectively Overwriting Memorycited by 76
- 2019Find or Classify? Dual Strategy for Slot-Value Predictions on Multi-Domain Dialog State Trackingcited by 75
- 2021Few-Shot Bot: Prompt-Based Learning for Dialogue Systemscited by 64
- 2021Leveraging Slot Descriptions for Zero-Shot Cross-Domain Dialogue State Trackingcited by 61
- 2021Zero-Shot Dialogue State Tracking via Cross-Task Transfercited by 52
- 2020MultiWOZ 2.3: A multi-domain task-oriented dialogue dataset enhanced with annotation corrections and co-reference annotationcited by 51
- 2020Language Models as Few-Shot Learner for Task-Oriented Dialogue Systemscited by 41
- 2020From Machine Reading Comprehension to Dialogue State Tracking: Bridging the Gapcited by 40
- 2019Robust Zero-Shot Cross-Domain Slot Filling with Example Valuescited by 38
- 2021SGD-X: A Benchmark for Robust Generalization in Schema-Guided Dialogue Systemscited by 34
- 2021Zero-shot Generalization in Dialog State Tracking through Generative Question Answeringcited by 33
- 2021CINS: Comprehensive Instruction for Few-shot Learning in Task-oriented Dialog Systemscited by 30
- 2020Language Model is All You Need: Natural Language Understanding as Question Answeringcited by 29
- 2019An End-to-End Dialogue State Tracking System with Machine Reading Comprehension and Wide & Deep Classificationcited by 20
- 2021Effective Sequence-to-Sequence Dialogue State Trackingcited by 20
- 2020Fine-Tuning BERT for Schema-Guided Zero-Shot Dialogue State Trackingcited by 11
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Citing papers per year: 2022: 8; 2023: 18; 2024: 19; 2025: 3; 2026: 2.
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- 2023A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivitycited by 894
- 2024Large Language Models Meet NLP: A Surveycited by 103
- 2022In-Context Learning for Few-Shot Dialogue State Trackingcited by 47
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- 2023A Preliminary Evaluation of ChatGPT for Zero-shot Dialogue Understandingcited by 31
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- 2022"Do you follow me?": A Survey of Recent Approaches in Dialogue State Trackingcited by 22
- 2024MediTOD: An English Dialogue Dataset for Medical History Taking with Comprehensive Annotationscited by 22
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- 2023S3-DST: Structured Open-Domain Dialogue Segmentation and State Tracking in the Era of LLMscited by 7
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- 2023Diable: Efficient Dialogue State Tracking as Operations on Tablescited by 4
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- 2023More Robust Schema-Guided Dialogue State Tracking via Tree-Based Paraphrase Rankingcited by 2
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- 2025Beyond More Context: Retrieval Diversity Boosts Multi-Turn Intent Understanding20 Oct 2025
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- 2025PyTOD: Programmable Task-Oriented Dialogue with Execution Feedback21 Aug 2025
- 2024CoPrUS: Consistency Preserving Utterance Synthesis towards more realistic benchmark dialogues10 Dec 2024
- 2024Learning from Relevant Subgoals in Successful Dialogs using Iterative Training for Task-oriented Dialog Systems25 Nov 2024
- 2024Schema Augmentation for Zero-Shot Domain Adaptation in Dialogue State Tracking31 Oct 2024
- 2024MediTOD: An English Dialogue Dataset for Medical History Taking with Comprehensive Annotations18 Oct 2024
- 2024A Zero-Shot Open-Vocabulary Pipeline for Dialogue Understanding24 Sep 2024
- 2024An Approach to Build Zero-Shot Slot-Filling System for Industry-Grade Conversational Assistants13 Jun 2024
- 2024Comparing Data Augmentation Methods for End-to-End Task-Oriented Dialog Systems10 Jun 2024
38 more
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- 2024Enhancing Dialogue State Tracking Models through LLM-backed User-Agents Simulation17 May 2024
- 2024Many Hands Make Light Work: Task-Oriented Dialogue System with Module-Based Mixture-of-Experts16 May 2024
- 2024Efficient Encoder-Decoder Transformer Decoding for Decomposable Tasks19 Mar 2024
- 2024Chain of Thought Explanation for Dialogue State Tracking7 Mar 2024
- 2024Noise-BERT: A Unified Perturbation-Robust Framework with Noise Alignment Pre-training for Noisy Slot Filling Task22 Feb 2024
- 2024Reliable LLM-based User Simulator for Task-Oriented Dialogue Systems20 Feb 2024
- 2024Effective and Efficient Conversation Retrieval for Dialogue State Tracking with Implicit Text Summaries20 Feb 2024
- 2024Large Language Models as Zero-shot Dialogue State Tracker through Function Calling16 Feb 2024
- 2024Retrieval Augmented End-to-End Spoken Dialog Models2 Feb 2024
- 2023Towards LLM-driven Dialogue State Tracking23 Oct 2023
- 2023Grounding Description-Driven Dialogue State Trackers with Knowledge-Seeking Turns23 Sep 2023
- 2023S3-DST: Structured Open-Domain Dialogue Segmentation and State Tracking in the Era of LLMs16 Sep 2023
- 2023Adapting Text-based Dialogue State Tracker for Spoken Dialogues29 Aug 2023
- 2023Diverse Retrieval-Augmented In-Context Learning for Dialogue State Tracking4 Jul 2023
- 2023Span-Selective Linear Attention Transformers for Effective and Robust Schema-Guided Dialogue State Tracking15 Jun 2023
- 2023Speech-to-Text Adapter and Speech-to-Entity Retriever Augmented LLMs for Speech Understanding8 Jun 2023
- 2023Improving Generalization in Task-oriented Dialogues with Workflows and Action Plans2 Jun 2023
- 2023ChatGPT for Zero-shot Dialogue State Tracking: A Solution or an Opportunity?2 Jun 2023
- 2023Improved Instruction Ordering in Recipe-Grounded Conversation26 May 2023
- 2023Diable: Efficient Dialogue State Tracking as Operations on Tables26 May 2023
- 2023Meta-Tuning LLMs to Leverage Lexical Knowledge for Generalizable Language Style Understanding24 May 2023
- 2023Continual Dialogue State Tracking via Example-Guided Question Answering23 May 2023
- 2023Task-Optimized Adapters for an End-to-End Task-Oriented Dialogue System4 May 2023
- 2023A Preliminary Evaluation of ChatGPT for Zero-shot Dialogue Understanding9 Apr 2023
- 2023Zero-Shot Generalizable End-to-End Task-Oriented Dialog System using Context Summarization and Domain Schema28 Mar 2023
- 2023More Robust Schema-Guided Dialogue State Tracking via Tree-Based Paraphrase Ranking17 Mar 2023
- 2023A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivity8 Feb 2023
- 2022AnyTOD: A Programmable Task-Oriented Dialog System20 Dec 2022
- 2022Speech Aware Dialog System Technology Challenge (DSTC11)16 Dec 2022
- 2022Knowledge-grounded Dialog State Tracking13 Oct 2022
- 2022"Do you follow me?": A Survey of Recent Approaches in Dialogue State Tracking29 Jul 2022
- 2022A Multi-Task BERT Model for Schema-Guided Dialogue State Tracking2 Jul 2022
- 2022Workflow Discovery from Dialogues in the Low Data Regime24 May 2022
- 2022Show, Don't Tell: Demonstrations Outperform Descriptions for Schema-Guided Task-Oriented Dialogue8 Apr 2022
- 2022In-Context Learning for Few-Shot Dialogue State Tracking16 Mar 2022
- 2024Large Language Models as Zero-shot Dialogue State Tracker through Function Callingcited by 34
- 2024Enhancing Dialogue State Tracking Models through LLM-backed User-Agents Simulationcited by 24
- 2025Human vs. Agent in Task-Oriented Conversationscited by 9
- 2024Benchmarks Underestimate the Readiness of Multi-lingual Dialogue Agentscited by 1
- 2026ReacTOD: Bounded Neuro-Symbolic Agentic NLU for Zero-Shot Dialogue State Trackingcited by 1
- 2026ReacTOD: Bounded Neuro-Symbolic Agentic NLU for Zero-Shot Dialogue State Tracking18 May 2026
- 2025Human vs. Agent in Task-Oriented Conversations22 Sep 2025
- 2024Benchmarks Underestimate the Readiness of Multi-lingual Dialogue Agents28 May 2024
- 2024Enhancing Dialogue State Tracking Models through LLM-backed User-Agents Simulation17 May 2024
- 2024Large Language Models as Zero-shot Dialogue State Tracker through Function Calling16 Feb 2024
- 2024Large Language Models Meet NLP: A Surveycited by 103
- 2022In-Context Learning for Few-Shot Dialogue State Trackingcited by 47
- 2023ChatGPT for Zero-shot Dialogue State Tracking: A Solution or an Opportunity?cited by 38
- 2023A Preliminary Evaluation of ChatGPT for Zero-shot Dialogue Understandingcited by 31
- 2023Task-Optimized Adapters for an End-to-End Task-Oriented Dialogue Systemcited by 30
- 2023Towards LLM-driven Dialogue State Trackingcited by 25
- 2024Reliable LLM-based User Simulator for Task-Oriented Dialogue Systemscited by 25
- 2022"Do you follow me?": A Survey of Recent Approaches in Dialogue State Trackingcited by 22
- 2024MediTOD: An English Dialogue Dataset for Medical History Taking with Comprehensive Annotationscited by 22
- 2022Show, Don't Tell: Demonstrations Outperform Descriptions for Schema-Guided Task-Oriented Dialoguecited by 16
- 2022Workflow Discovery from Dialogues in the Low Data Regimecited by 12
- 2022Speech Aware Dialog System Technology Challenge (DSTC11)cited by 10
12 most cited of 40 All 40 (JSON)
- 2026Dynamic Knowledge Fusion for Multi-Domain Dialogue State Tracking11 Mar 2026
- 2025Beyond More Context: Retrieval Diversity Boosts Multi-Turn Intent Understanding20 Oct 2025
- 2025PyTOD: Programmable Task-Oriented Dialogue with Execution Feedback21 Aug 2025
- 2024CoPrUS: Consistency Preserving Utterance Synthesis towards more realistic benchmark dialogues10 Dec 2024
- 2024Learning from Relevant Subgoals in Successful Dialogs using Iterative Training for Task-oriented Dialog Systems25 Nov 2024
- 2024Schema Augmentation for Zero-Shot Domain Adaptation in Dialogue State Tracking31 Oct 2024
- 2024MediTOD: An English Dialogue Dataset for Medical History Taking with Comprehensive Annotations18 Oct 2024
- 2024A Zero-Shot Open-Vocabulary Pipeline for Dialogue Understanding24 Sep 2024
- 2024An Approach to Build Zero-Shot Slot-Filling System for Industry-Grade Conversational Assistants13 Jun 2024
- 2024Comparing Data Augmentation Methods for End-to-End Task-Oriented Dialog Systems10 Jun 2024
- 2024Large Language Models Meet NLP: A Survey21 May 2024
- 2024Diverse and Effective Synthetic Data Generation for Adaptable Zero-Shot Dialogue State Tracking21 May 2024
12 newest of 40 All 40 (JSON)