Towards Reliable Zero-Shot Crowd Forecasting: Evaluating Time Series Foundation Models for Special Event Pedestrian Forecasting

Managing massive crowds during infrequent special events requires reliable real-time pedestrian-flow forecasting to ensure public safety and operational efficiency. However, supervised forecasting methods face limitations in these contexts due to scarce historical data, heterogeneous data distributions, and short in-event observation windows. To effectively support operational decision-making, forecasts should provide not only accurate point estimates but also informative predictive uncertainty. Probabilistic uncertainty quantification plays a critical role in this aspect, particularly capturing sudden volatility and tail risks. This paper investigates pretrained time series foundation models as a lightweight approach for zero-shot probabilistic forecasting without extensive local retraining. Using decision-oriented metrics tailored to short events, we conduct a comprehensive assessment of two time series foundation models on crowd forecasting, with the SAIL2025 event as a use case. We then distill practical insights for crowd managers, specifying when zero-shot forecasts remain operationally reliable.