Beyond Third-Person Audits: Situated Interaction Auditing for User-Centered LLM Bias Research
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Abstract (arXiv)
Research on bias in large language models (LLMs) has predominantly focused on third-person audits, which study how models represent or evaluate demographic groups as external subjects. However, this paradigm overlooks a structural blind spot because the user is absent from the audit. In practice, LLMs are used in open-ended, personal interactions, during which the model implicitly represents the user and adjusts its responses accordingly. When identical requests yield different responses depending on who is asking, bias manifests not in how the model describes others but in how it treats its interlocutor. We propose Situated Interaction Auditing (SIA), a user-centered framework for studying how user profile signals -- implicit sociodemographic markers, writing style, and stated identity -- systematically shape LLM response quality, content, and tone. We demonstrate the framework through a case study that intersects gender and socioeconomic status signals across multiple task domains and outline a research agenda for SIA as a new mission for natural language processing.
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30 of 54 references.
References · 30
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- 2018Aequitas: A Bias and Fairness Audit Toolkitcited by 147
18 more
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- 2024Linguistic Bias in ChatGPT: Language Models Reinforce Dialect Discriminationcited by 56
- 2024What's in a Name? Auditing Large Language Models for Race and Gender Biascited by 51
- 2023The Shifted and The Overlooked: A Task-oriented Investigation of User-GPT Interactionscited by 45
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- 2025Presumed Cultural Identity: How Names Shape LLM Responsescited by 21
- 2024First-Person Fairness in Chatbotscited by 20
- 2025WeAudit: Scaffolding User Auditors and AI Practitioners in Auditing Generative AIcited by 14
- 2025The Inadequacy of Offline LLM Evaluations: A Need to Account for Personalization in Model Behaviorcited by 8
- 2025Invisible Filters: Cultural Bias in Hiring Evaluations Using Large Language Modelscited by 6
- 2025A Framework for Auditing Chatbots for Dialect-Based Quality-of-Service Harmscited by 5
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- 2023Surname affinity in Santiago, Chile: A network-based approach that uncovers urban segregationcited by 3
- 2026Representational Harms in LLM-Generated Narratives Against Global Majority Nationalitiescited by 2
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