Understanding Persuasive Interactions between Generative Social Agents and Humans: The Knowledge-based Persuasion Model (KPM)
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Abstract (arXiv)
Generative social agents (GSAs) use artificial intelligence to autonomously communicate with human users in a natural and adaptive manner. Currently, there is a lack of theorizing regarding interactions with GSAs, and likewise, few guidelines exist for studying how they influence user attitudes and behaviors. Consequently, we propose the Knowledge-based Persuasion Model (KPM) as a novel theoretical framework. According to the KPM, a GSA's self-, user-, and context-knowledge drives its persuasive behavior, which in turn shapes attitudes and behaviors of a responding human user. Building on existing research, the model offers a structured approach to studying interactions with GSAs, supporting the development of agents that motivate rather than manipulate human users. Accordingly, the KPM encourages the integration of responsible GSAs that adhere to social norms and ethical standards with the goal of increasing user wellbeing. A preliminary evaluation study, as well as implications of the KPM for research and application domains such as healthcare and education are discussed.
Key facts. Cited by 3 papers in the map (data through 14 Oct 2026). Builds on 32 of its 161 references that are in the map. First posted on arXiv 12 Feb 2026.
Builds on
32 of 161 references.
References · 32
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20 more
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Built on by
Citing papers per year: 2026: 3.
3 papers.
- 2026Knowledge-Based Design Requirements for Generative Social Robots in Higher Educationcited by 1
- 2026Never say never: Exploring the effects of available knowledge on agent persuasiveness in controlled physiotherapy motivation dialoguescited by 0
- 2026Teachy Mini: Development and Preliminary Evaluation of a Knowledge-Based Generative Social Robot for Higher Educationcited by 0
- 2026Teachy Mini: Development and Preliminary Evaluation of a Knowledge-Based Generative Social Robot for Higher Education24 Jul 2026
- 2026Never say never: Exploring the effects of available knowledge on agent persuasiveness in controlled physiotherapy motivation dialogues13 Feb 2026
- 2026Knowledge-Based Design Requirements for Generative Social Robots in Higher Education13 Feb 2026