To Judge or not to Judge: Using LLM Judgements for Advertiser Keyphrase Relevance at eBay
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Abstract (arXiv)
E-commerce sellers are recommended keyphrases based on their inventory on which they advertise to increase buyer engagement (clicks/sales). The relevance of advertiser keyphrases plays an important role in preventing the inundation of search systems with numerous irrelevant items that compete for attention in auctions, in addition to maintaining a healthy seller perception. In this work, we describe the shortcomings of training Advertiser keyphrase relevance filter models on click/sales/search relevance signals and the importance of aligning with human judgment, as sellers have the power to adopt or reject said keyphrase recommendations. In this study, we frame Advertiser keyphrase relevance as a complex interaction between 3 dynamical systems -- seller judgment, which influences seller adoption of our product, Advertising, which provides the keyphrases to bid on, and Search, who holds the auctions for the same keyphrases. This study discusses the practicalities of using human judgment via a case study at eBay Advertising and demonstrate that using LLM-as-a-judge en-masse as a scalable proxy for seller judgment to train our relevance models achieves a better harmony across the three systems -- provided that they are bound by a meticulous evaluation framework grounded in business metrics.
Key facts. Cited by 4 papers in the map (data through 14 Oct 2026). Builds on 25 of its 42 references that are in the map. First posted on arXiv 7 May 2025.
Builds on
25 of 42 references.
References · 25
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13 more
- 2021Generalization in NLI: Ways (Not) To Go Beyond Simple Heuristicscited by 67
- 2024Large Language Models as Recommender Systems: A Study of Popularity Biascited by 26
- 2024Don't Use LLMs to Make Relevance Judgmentscited by 26
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- 2022On Modality Bias Recognition and Reductioncited by 20
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- 2024Improving Pinterest Search Relevance Using Large Language Modelscited by 8
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- 2024Graphite: A Graph-based Extreme Multi-Label Short Text Classifier for Keyphrase Recommendationcited by 6
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- 2025DashCLIP: Leveraging multimodal models for generating semantic embeddings for DoorDashcited by 2
Built on by
Citing papers per year: 2025: 2; 2026: 2.
4 papers.
- 2025LLMDistill4Ads: Using Cross-Encoders to Distill from LLM Signals for Advertiser Keyphrase Recommendations at eBaycited by 2
- 2025BroadGen: A Framework for Generating Effective and Efficient Advertiser Broad Match Keyphrase Recommendationscited by 1
- 2026LLM-OSDA: An Optimal-Stopping Dynamic Auction for Native Advertising in Multi-Turn LLM Conversationscited by 0
- 2026A Systematic Investigation of Bias in Large Language Models for Advertising Relevancecited by 0
- 2026A Systematic Investigation of Bias in Large Language Models for Advertising Relevance6 Oct 2026
- 2026LLM-OSDA: An Optimal-Stopping Dynamic Auction for Native Advertising in Multi-Turn LLM Conversations31 Jul 2026
- 2025LLMDistill4Ads: Using Cross-Encoders to Distill from LLM Signals for Advertiser Keyphrase Recommendations at eBay5 Aug 2025
- 2025BroadGen: A Framework for Generating Effective and Efficient Advertiser Broad Match Keyphrase Recommendations25 May 2025