A Survey on Human-Centered Evaluation of Explainable AI Methods in Clinical Decision Support Systems
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Abstract (arXiv)
Explainable Artificial Intelligence (XAI) is essential for the transparency and clinical adoption of Clinical Decision Support Systems (CDSS). However, the real-world effectiveness of existing XAI methods remains limited and is inconsistently evaluated. This study conducts a systematic PRISMA-guided survey of 31 human-centered evaluations (HCE) of XAI applied to CDSS, classifying them by XAI methodology, evaluation design, and adoption barrier. Our findings reveal that most existing studies employ post-hoc, model-agnostic approaches such as SHAP and Grad-CAM, typically assessed through small-scale clinician studies. The results show that over 80% of the studies adopt post-hoc, model-agnostic approaches such as SHAP and Grad-CAM, and that clinician sample sizes remain below 25 participants. The findings indicate that explanations generally improve clinician trust and diagnostic confidence, but frequently increase cognitive load and exhibit misalignment with domain reasoning processes. To bridge these gaps, we propose a stakeholder-centric evaluation framework that integrates socio-technical principles and human-computer interaction to guide the future development of clinically viable and trustworthy XAI-based CDSS.
Key facts. Cited by 3 papers in the map (data through 7 Oct 2026). Builds on 22 of its 102 references that are in the map. First posted on arXiv 14 Feb 2025.
Builds on
22 of 102 references.
References · 22
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10 more
- 2019"The Human Body is a Black Box": Supporting Clinical Decision-Making with Deep Learningcited by 39
- 2020Explainable Automated Coding of Clinical Notes using Hierarchical Label-wise Attention Networks and Label Embedding Initialisationcited by 38
- 2023Ignore, Trust, or Negotiate: Understanding Clinician Acceptance of AI-Based Treatment Recommendations in Health Carecited by 37
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- 2023Directive Explanations for Monitoring the Risk of Diabetes Onset: Introducing Directive Data-Centric Explanations and Combinations to Support What-If Explorationscited by 18
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- 2023Informing clinical assessment by contextualizing post-hoc explanations of risk prediction models in type-2 diabetescited by 8
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Citing papers per year: 2025: 3.
3 papers.
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- 2025Secure Diagnostics: Adversarial Robustness Meets Clinical Interpretabilitycited by 0
- 2025Divergent Realities: A Comparative Analysis of Human Expert vs. Artificial Intelligence Based Generation and Evaluation of Treatment Plans in Dermatologycited by 0
- 2025Divergent Realities: A Comparative Analysis of Human Expert vs. Artificial Intelligence Based Generation and Evaluation of Treatment Plans in Dermatology8 Jul 2025
- 2025RECA-PD: A Robust Explainable Cross-Attention Method for Speech-based Parkinson's Disease Classification4 Jul 2025
- 2025Secure Diagnostics: Adversarial Robustness Meets Clinical Interpretability7 Apr 2025
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