Content-Driven Local Response: Supporting Sentence-Level and Message-Level Mobile Email Replies With and Without AI
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Abstract (arXiv)
Mobile emailing demands efficiency in diverse situations, which motivates the use of AI. However, generated text does not always reflect how people want to respond. This challenges users with AI involvement tradeoffs not yet considered in email UIs. We address this with a new UI concept called Content-Driven Local Response (CDLR), inspired by microtasking. This allows users to insert responses into the email by selecting sentences, which additionally serves to guide AI suggestions. The concept supports combining AI for local suggestions and message-level improvements. Our user study (N=126) compared CDLR with manual typing and full reply generation. We found that CDLR supports flexible workflows with varying degrees of AI involvement, while retaining the benefits of reduced typing and errors. This work contributes a new approach to integrating AI capabilities: By redesigning the UI for workflows with and without AI, we can empower users to dynamically adjust AI involvement.
Key facts. Cited by 2 papers in the map (data through 14 Oct 2026). Builds on 18 of its 67 references that are in the map. First posted on arXiv 10 Feb 2025.
Builds on
18 of 67 references.
References · 18
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6 more
- 2021An Aligned Rank Transform Procedure for Multifactor Contrast Testscited by 11
- 2023"AI enhances our performance, I have no doubt this one will do the same": The Placebo effect is robust to negative descriptions of AIcited by 11
- 2023"One-Size-Fits-All"? Examining Expectations around What Constitute "Fair" or "Good" NLG System Behaviorscited by 11
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Citing papers per year: 2025: 1; 2026: 1.
2 papers.