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Explainable AI Reloaded: Challenging the XAI Status Quo in the Era of Large Language Models

arXiv 2408.05345 ↗First posted 9 Aug 2024cs.HC cs.AIcited by 0

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Abstract (arXiv)

When the initial vision of Explainable (XAI) was articulated, the most popular framing was to open the (proverbial) "black-box" of AI so that we could understand the inner workings. With the advent of Large Language Models (LLMs), the very ability to open the black-box is increasingly limited especially when it comes to non-AI expert end-users. In this paper, we challenge the assumption of "opening" the black-box in the LLM era and argue for a shift in our XAI expectations. Highlighting the epistemic blind spots of an algorithm-centered XAI view, we argue that a human-centered perspective can be a path forward. We operationalize the argument by synthesizing XAI research along three dimensions: explainability outside the black-box, explainability around the edges of the black box, and explainability that leverages infrastructural seams. We conclude with takeaways that reflexively inform XAI as a domain.

Key facts. No citing papers in the map yet (data through 7 Oct 2026). Builds on 22 of its 52 references that are in the map. First posted on arXiv 9 Aug 2024.

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References · 22

  1. 2020Retrieval-Augmented Generation for Knowledge-Intensive NLP Taskscited by 9,160
  2. 2019Explainable Artificial Intelligence (XAI): Concepts, Taxonomies, Opportunities and Challenges toward Responsible AIcited by 1,543
  3. 2017Explanation in Artificial Intelligence: Insights from the Social Sciencescited by 1,201
  4. 2020Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Makingcited by 281
  5. 2018Manipulating and Measuring Model Interpretabilitycited by 256
  6. 2020Questioning the AI: Informing Design Practices for Explainable AI User Experiencescited by 251
  7. 2019Explainable Machine Learning in Deploymentcited by 210
  8. 2022Data Cards: Purposeful and Transparent Dataset Documentation for Responsible AIcited by 169
  9. 2019One Explanation Does Not Fit All: A Toolkit and Taxonomy of AI Explainability Techniquescited by 164
  10. 2019Towards Realistic Individual Recourse and Actionable Explanations in Black-Box Decision Making Systemscited by 128
  11. 2021Expanding Explainability: Towards Social Transparency in AI systemscited by 124
  12. 2021Human-Centered Explainable AI (XAI): From Algorithms to User Experiencescited by 123
10 more
  1. 2020Human-centered Explainable AI: Towards a Reflective Sociotechnical Approachcited by 90
  2. 2020Evaluating Saliency Map Explanations for Convolutional Neural Networks: A User Studycited by 86
  3. 2019Automated Rationale Generation: A Technique for Explainable AI and its Effects on Human Perceptionscited by 81
  4. 2020The Pragmatic Turn in Explainable Artificial Intelligence (XAI)cited by 53
  5. 2022Investigating Explainability of Generative AI for Code through Scenario-based Designcited by 47
  6. 2023Charting the Sociotechnical Gap in Explainable AI: A Framework to Address the Gap in XAIcited by 33
  7. 2021Question-Driven Design Process for Explainable AI User Experiencescited by 31
  8. 2022Seamful XAI: Operationalizing Seamful Design in Explainable AIcited by 20
  9. 2021Appropriate Fairness Perceptions? On the Effectiveness of Explanations in Enabling People to Assess the Fairness of Automated Decision Systemscited by 9
  10. 2022Calibrating Trust of Multi-Hop Question Answering Systems with Decompositional Probescited by 9

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