The 2nd FutureDial Challenge: Dialog Systems with Retrieval Augmented Generation (FutureDial-RAG)
On the map: Retrieval-augmented generation → Conversational and speech RAG
Abstract (arXiv)
Recently, increasing research interests have focused on retrieval augmented generation (RAG) to mitigate hallucination for large language models (LLMs). Following this trend, we launch the FutureDial-RAG challenge at SLT 2024, which aims at promoting the study of RAG for dialog systems. The challenge builds upon the MobileCS2 dataset, a real-life customer service datasets with nearly 3000 high-quality dialogs containing annotations for knowledge base query and corresponding results. Over the dataset, we define two tasks, track 1 for knowledge retrieval and track 2 for response generation, which are core research questions in dialog systems with RAG. We build baseline systems for the two tracks and design metrics to measure whether the systems can perform accurate retrieval and generate informative and coherent response. The baseline results show that it is very challenging to perform well on the two tasks, which encourages the participating teams and the community to study how to make better use of RAG for real-life dialog systems.
Key facts. Cited by 2 papers in the map (data through 7 Oct 2026). Placed in Conversational and speech RAG, one of 15 directions in Retrieval-augmented generation. Builds on 28 of its 33 references that are in the map. First posted on arXiv 21 May 2024.
Builds on
28 of 33 references.
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16 more
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