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How much informative is your XAI? A decision-making assessment task to objectively measure the goodness of explanations

arXiv 2312.04379 ↗First posted 7 Dec 2023cs.AI cs.HC cs.ROcited by 1

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Abstract (arXiv)

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly grown in recent years. Often, these works have a two-fold objective: (1) proposing novel XAI techniques able to consider the users and (2) assessing the textitgoodness of such techniques with respect to others. From these new works, it emerged that user-centred approaches to XAI positively affect the interaction between users and systems. However, so far, the goodness of XAI systems has been measured through indirect measures, such as performance. In this paper, we propose an assessment task to objectively and quantitatively measure the goodness of XAI systems in terms of their textitinformation power, which we intended as the amount of information the system provides to the users during the interaction. Moreover, we plan to use our task to objectively compare two XAI techniques in a human-robot decision-making task to understand deeper whether user-centred approaches are more informative than classical ones.

Key facts. Cited by 1 paper in the map (data through 14 Oct 2026). Builds on 10 of its 30 references that are in the map. First posted on arXiv 7 Dec 2023.

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10 of 30 references.

References · 10

  1. 2019Counterfactual Visual Explanationscited by 313
  2. 2022From Anecdotal Evidence to Quantitative Evaluation Methods: A Systematic Review on Evaluating Explainable AIcited by 302
  3. 2018Metrics for Explainable AI: Challenges and Prospectscited by 260
  4. 2019Measuring the Quality of Explanations: The System Causability Scale (SCS). Comparing Human and Machine Explanationscited by 64
  5. 2020SCOUT: Self-aware Discriminant Counterfactual Explanationscited by 52
  6. 2019Conservative Q-Improvement: Reinforcement Learning for an Interpretable Decision-Tree Policycited by 29
  7. 2022Should I Follow AI-based Advice? Measuring Appropriate Reliance in Human-AI Decision-Makingcited by 28
  8. 2018A Multidisciplinary Survey and Framework for Design and Evaluation of Explainable AI Systemscited by 16
  9. 2021The human-AI relationship in decision-making: AI explanation to support people on justifying their decisionscited by 9
  10. 2021A User-Centred Framework for Explainable Artificial Intelligence in Human-Robot Interactioncited by 5

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