mlsanityData to 7 Oct 2026

Factual and Informative Review Generation for Explainable Recommendation

arXiv 2209.12613 ↗First posted 12 Sep 2022cs.CL cs.AI cs.LGcited by 14

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Abstract (arXiv)

Recent models can generate fluent and grammatical synthetic reviews while accurately predicting user ratings. The generated reviews, expressing users' estimated opinions towards related products, are often viewed as natural language 'rationales' for the jointly predicted rating. However, previous studies found that existing models often generate repetitive, universally applicable, and generic explanations, resulting in uninformative rationales. Further, our analysis shows that previous models' generated content often contain factual hallucinations. These issues call for novel solutions that could generate both informative and factually grounded explanations. Inspired by recent success in using retrieved content in addition to parametric knowledge for generation, we propose to augment the generator with a personalized retriever, where the retriever's output serves as external knowledge for enhancing the generator. Experiments on Yelp, TripAdvisor, and Amazon Movie Reviews dataset show our model could generate explanations that more reliably entail existing reviews, are more diverse, and are rated more informative by human evaluators.

Key facts. Cited by 14 papers in the map (data through 7 Oct 2026). Builds on 33 of its 46 references that are in the map. First posted on arXiv 12 Sep 2022.

Builds on

33 of 46 references.

References · 33

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21 more
  1. 2021Entity-Based Knowledge Conflicts in Question Answeringcited by 349
  2. 2021Understanding Factuality in Abstractive Summarization with FRANK: A Benchmark for Factuality Metricscited by 285
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  21. 2021Learning from Perturbations: Diverse and Informative Dialogue Generation with Inverse Adversarial Trainingcited by 13

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Citing papers per year: 2023: 2; 2024: 8; 2025: 2; 2026: 2.

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