Factual and Informative Review Generation for Explainable Recommendation
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Abstract (arXiv)
Recent models can generate fluent and grammatical synthetic reviews while accurately predicting user ratings. The generated reviews, expressing users' estimated opinions towards related products, are often viewed as natural language 'rationales' for the jointly predicted rating. However, previous studies found that existing models often generate repetitive, universally applicable, and generic explanations, resulting in uninformative rationales. Further, our analysis shows that previous models' generated content often contain factual hallucinations. These issues call for novel solutions that could generate both informative and factually grounded explanations. Inspired by recent success in using retrieved content in addition to parametric knowledge for generation, we propose to augment the generator with a personalized retriever, where the retriever's output serves as external knowledge for enhancing the generator. Experiments on Yelp, TripAdvisor, and Amazon Movie Reviews dataset show our model could generate explanations that more reliably entail existing reviews, are more diverse, and are rated more informative by human evaluators.
Key facts. Cited by 14 papers in the map (data through 7 Oct 2026). Builds on 33 of its 46 references that are in the map. First posted on arXiv 12 Sep 2022.
Builds on
33 of 46 references.
References · 33
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21 more
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Citing papers per year: 2023: 2; 2024: 8; 2025: 2; 2026: 2.
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- 2024A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)cited by 58
- 2024JustiLM: Few-shot Justification Generation for Explainable Fact-Checking of Real-world Claimscited by 29
- 2025A Survey on Personalized and Pluralistic Preference Alignment in Large Language Modelscited by 25
- 2024Are Large Language Models Good at Utility Judgments?cited by 22
- 2023NLEBench+NorGLM: A Comprehensive Empirical Analysis and Benchmark Dataset for Generative Language Models in Norwegiancited by 9
- 2023RRAML: Reinforced Retrieval Augmented Machine Learningcited by 6
- 2024Bridging the User-side Knowledge Gap in Knowledge-aware Recommendations with Large Language Modelscited by 6
- 2024MAPLE: Enhancing Review Generation with Multi-Aspect Prompt LEarning in Explainable Recommendationcited by 3
- 2024Disentangling Likes and Dislikes in Personalized Generative Explainable Recommendationcited by 3
- 2024GaVaMoE: Gaussian-Variational Gated Mixture of Experts for Explainable Recommendationcited by 2
- 2025Explainable Recommendation with Simulated Human Feedbackcited by 1
- 2024Large Language Model Driven Recommendationcited by 0
- 2026LLMs Should Incorporate Explicit Mechanisms for Human Empathy12 Apr 2026
- 2026CoDCL: Counterfactual-Inspired Augmentation Contrastive Learning for Temporal Link Prediction in Social Networks30 Jan 2026
- 2025Explainable Recommendation with Simulated Human Feedback19 Apr 2025
- 2025A Survey on Personalized and Pluralistic Preference Alignment in Large Language Models9 Apr 2025
- 2024Bridging the User-side Knowledge Gap in Knowledge-aware Recommendations with Large Language Models18 Dec 2024
- 2024Disentangling Likes and Dislikes in Personalized Generative Explainable Recommendation17 Oct 2024
- 2024GaVaMoE: Gaussian-Variational Gated Mixture of Experts for Explainable Recommendation15 Oct 2024
- 2024Large Language Model Driven Recommendation20 Aug 2024
- 2024MAPLE: Enhancing Review Generation with Multi-Aspect Prompt LEarning in Explainable Recommendation19 Aug 2024
- 2024A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)31 Mar 2024
- 2024Are Large Language Models Good at Utility Judgments?28 Mar 2024
- 2024JustiLM: Few-shot Justification Generation for Explainable Fact-Checking of Real-world Claims16 Jan 2024
- 2024Are Large Language Models Good at Utility Judgments?cited by 22
- 2023RRAML: Reinforced Retrieval Augmented Machine Learningcited by 6
- 2024Are Large Language Models Good at Utility Judgments?28 Mar 2024
- 2023RRAML: Reinforced Retrieval Augmented Machine Learning24 Jul 2023
- 2024A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)cited by 58
- 2024JustiLM: Few-shot Justification Generation for Explainable Fact-Checking of Real-world Claimscited by 29
- 2023NLEBench+NorGLM: A Comprehensive Empirical Analysis and Benchmark Dataset for Generative Language Models in Norwegiancited by 9
- 2024Bridging the User-side Knowledge Gap in Knowledge-aware Recommendations with Large Language Modelscited by 6
- 2024MAPLE: Enhancing Review Generation with Multi-Aspect Prompt LEarning in Explainable Recommendationcited by 3
- 2024Disentangling Likes and Dislikes in Personalized Generative Explainable Recommendationcited by 3
- 2025Explainable Recommendation with Simulated Human Feedbackcited by 1
- 2024Large Language Model Driven Recommendationcited by 0
- 2026CoDCL: Counterfactual-Inspired Augmentation Contrastive Learning for Temporal Link Prediction in Social Networkscited by 0
- 2026LLMs Should Incorporate Explicit Mechanisms for Human Empathycited by 0
- 2026LLMs Should Incorporate Explicit Mechanisms for Human Empathy12 Apr 2026
- 2026CoDCL: Counterfactual-Inspired Augmentation Contrastive Learning for Temporal Link Prediction in Social Networks30 Jan 2026
- 2025Explainable Recommendation with Simulated Human Feedback19 Apr 2025
- 2024Bridging the User-side Knowledge Gap in Knowledge-aware Recommendations with Large Language Models18 Dec 2024
- 2024Disentangling Likes and Dislikes in Personalized Generative Explainable Recommendation17 Oct 2024
- 2024Large Language Model Driven Recommendation20 Aug 2024
- 2024MAPLE: Enhancing Review Generation with Multi-Aspect Prompt LEarning in Explainable Recommendation19 Aug 2024
- 2024A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)31 Mar 2024
- 2024JustiLM: Few-shot Justification Generation for Explainable Fact-Checking of Real-world Claims16 Jan 2024
- 2023NLEBench+NorGLM: A Comprehensive Empirical Analysis and Benchmark Dataset for Generative Language Models in Norwegian3 Dec 2023