Entity-Based Knowledge Conflicts in Question Answering
Not on the map. Why?
Cited by 83 in Retrieval-augmented generation, but placed by its own abstract, which didn’t fit.
Abstract (arXiv)
Knowledge-dependent tasks typically use two sources of knowledge: parametric, learned at training time, and contextual, given as a passage at inference time. To understand how models use these sources together, we formalize the problem of knowledge conflicts, where the contextual information contradicts the learned information. Analyzing the behaviour of popular models, we measure their over-reliance on memorized information (the cause of hallucinations), and uncover important factors that exacerbate this behaviour. Lastly, we propose a simple method to mitigate over-reliance on parametric knowledge, which minimizes hallucination, and improves out-of-distribution generalization by 4%-7%. Our findings demonstrate the importance for practitioners to evaluate model tendency to hallucinate rather than read, and show that our mitigation strategy encourages generalization to evolving information (i.e., time-dependent queries). To encourage these practices, we have released our framework for generating knowledge conflicts.
Key facts. Cited by 349 papers in the map (data through 7 Oct 2026). Builds on 25 of its 38 references that are in the map. First posted on arXiv 10 Sep 2021.
Builds on
25 of 38 references.
References · 25
- 2020Language Models are Few-Shot Learnerscited by 32,199
- 2019Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformercited by 14,491
- 2019RoBERTa: A Robustly Optimized BERT Pretraining Approachcited by 13,266
- 2020Retrieval-Augmented Generation for Knowledge-Intensive NLP Taskscited by 9,160
- 2016SQuAD: 100,000+ Questions for Machine Comprehension of Textcited by 4,115
- 2020Dense Passage Retrieval for Open-Domain Question Answeringcited by 3,779
- 2020REALM: Retrieval-Augmented Language Model Pre-Trainingcited by 2,126
- 2019Language Models as Knowledge Bases?cited by 1,922
- 2020Leveraging Passage Retrieval with Generative Models for Open Domain Question Answeringcited by 1,203
- 2017Reading Wikipedia to Answer Open-Domain Questionscited by 777
- 2020How Much Knowledge Can You Pack Into the Parameters of a Language Model?cited by 713
- 2019Learning the Difference that Makes a Difference with Counterfactually-Augmented Datacited by 428
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- 2016NewsQA: A Machine Comprehension Datasetcited by 330
- 2021Get Your Vitamin C! Robust Fact Verification with Contrastive Evidencecited by 222
- 2019MRQA 2019 Shared Task: Evaluating Generalization in Reading Comprehensioncited by 183
- 2021Hurdles to Progress in Long-form Question Answeringcited by 166
- 2020Question and Answer Test-Train Overlap in Open-Domain Question Answering Datasetscited by 137
- 2020"You are grounded!": Latent Name Artifacts in Pre-trained Language Modelscited by 39
- 2021Evaluating Entity Disambiguation and the Role of Popularity in Retrieval-Based NLPcited by 30
- 2018Adversarial Over-Sensitivity and Over-Stability Strategies for Dialogue Modelscited by 25
- 2017Towards Linguistically Generalizable NLP Systems: A Workshop and Shared Taskcited by 24
- 2019An Exploration of Data Augmentation and Sampling Techniques for Domain-Agnostic Question Answeringcited by 22
- 2021Self-Supervised Test-Time Learning for Reading Comprehensioncited by 22
- 2020Entity-Switched Datasets: An Approach to Auditing the In-Domain Robustness of Named Entity Recognition Modelscited by 12
- 2019Improving Generalization in Coreference Resolution via Adversarial Trainingcited by 10
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Citing papers per year: 2021: 6; 2022: 21; 2023: 51; 2024: 93; 2025: 70; 2026: 108.
349 papers.
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