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NATURE: Natural Auxiliary Text Utterances for Realistic Spoken Language Evaluation

arXiv 2111.05196 ↗First posted 9 Nov 2021cs.CLcited by 2

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Abstract (arXiv)

Slot-filling and intent detection are the backbone of conversational agents such as voice assistants, and are active areas of research. Even though state-of-the-art techniques on publicly available benchmarks show impressive performance, their ability to generalize to realistic scenarios is yet to be demonstrated. In this work, we present NATURE, a set of simple spoken-language oriented transformations, applied to the evaluation set of datasets, to introduce human spoken language variations while preserving the semantics of an utterance. We apply NATURE to common slot-filling and intent detection benchmarks and demonstrate that simple perturbations from the standard evaluation set by NATURE can deteriorate model performance significantly. Through our experiments we demonstrate that when NATURE operators are applied to evaluation set of popular benchmarks the model accuracy can drop by up to 40%.

Key facts. Cited by 2 papers in the map (data through 7 Oct 2026). Builds on 35 of its 65 references that are in the map. First posted on arXiv 9 Nov 2021.

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35 of 65 references.

References · 35

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23 more
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