mlsanityData to 7 Oct 2026

Integrating Dialog History into End-to-End Spoken Language Understanding Systems

arXiv 2108.08405 ↗First posted 18 Aug 2021cs.CL cs.SD eess.AScited by 9

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Abstract (arXiv)

End-to-end spoken language understanding (SLU) systems that process human-human or human-computer interactions are often context independent and process each turn of a conversation independently. Spoken conversations on the other hand, are very much context dependent, and dialog history contains useful information that can improve the processing of each conversational turn. In this paper, we investigate the importance of dialog history and how it can be effectively integrated into end-to-end SLU systems. While processing a spoken utterance, our proposed RNN transducer (RNN-T) based SLU model has access to its dialog history in the form of decoded transcripts and SLU labels of previous turns. We encode the dialog history as BERT embeddings, and use them as an additional input to the SLU model along with the speech features for the current utterance. We evaluate our approach on a recently released spoken dialog data set, the HarperValleyBank corpus. We observe significant improvements: 8% for dialog action and 30% for caller intent recognition tasks, in comparison to a competitive context independent end-to-end baseline system.

Key facts. Cited by 9 papers in the map (data through 7 Oct 2026). Builds on 26 of its 41 references that are in the map. First posted on arXiv 18 Aug 2021.

Builds on

26 of 41 references.

References · 26

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14 more
  1. 2021Advancing RNN Transducer Technology for Speech Recognitioncited by 44
  2. 2020Leveraging Unpaired Text Data for Training End-to-End Speech-to-Intent Systemscited by 38
  3. 2020End-to-End Neural Transformer Based Spoken Language Understandingcited by 31
  4. 2019Curriculum-based transfer learning for an effective end-to-end spoken language understanding and domain portabilitycited by 29
  5. 2020End-to-End Spoken Language Understanding Without Full Transcriptscited by 19
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Citing papers per year: 2021: 1; 2022: 5; 2023: 2; 2024: 0; 2025: 1.

9 papers.