Integrating Dialog History into End-to-End Spoken Language Understanding Systems
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Abstract (arXiv)
End-to-end spoken language understanding (SLU) systems that process human-human or human-computer interactions are often context independent and process each turn of a conversation independently. Spoken conversations on the other hand, are very much context dependent, and dialog history contains useful information that can improve the processing of each conversational turn. In this paper, we investigate the importance of dialog history and how it can be effectively integrated into end-to-end SLU systems. While processing a spoken utterance, our proposed RNN transducer (RNN-T) based SLU model has access to its dialog history in the form of decoded transcripts and SLU labels of previous turns. We encode the dialog history as BERT embeddings, and use them as an additional input to the SLU model along with the speech features for the current utterance. We evaluate our approach on a recently released spoken dialog data set, the HarperValleyBank corpus. We observe significant improvements: 8% for dialog action and 30% for caller intent recognition tasks, in comparison to a competitive context independent end-to-end baseline system.
Key facts. Cited by 9 papers in the map (data through 7 Oct 2026). Builds on 26 of its 41 references that are in the map. First posted on arXiv 18 Aug 2021.
Builds on
26 of 41 references.
References · 26
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14 more
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Built on by
Citing papers per year: 2021: 1; 2022: 5; 2023: 2; 2024: 0; 2025: 1.
9 papers.
- 2021ESPnet-SLU: Advancing Spoken Language Understanding through ESPnetcited by 53
- 2022Integrating Text Inputs For Training and Adapting RNN Transducer ASR Modelscited by 20
- 2022Towards End-to-End Integration of Dialog History for Improved Spoken Language Understandingcited by 8
- 2022Two-Pass Low Latency End-to-End Spoken Language Understandingcited by 8
- 2022Context-aware Fine-tuning of Self-supervised Speech Modelscited by 7
- 2023Joint Modelling of Spoken Language Understanding Tasks with Integrated Dialog Historycited by 3
- 2023Is one brick enough to break the wall of spoken dialogue state tracking?cited by 1
- 2025Joint Speech and Text Training for LLM-Based End-to-End Spoken Dialogue State Trackingcited by 1
- 2022Meta Auxiliary Learning for Low-resource Spoken Language Understandingcited by 0
- 2025Joint Speech and Text Training for LLM-Based End-to-End Spoken Dialogue State Tracking27 Nov 2025
- 2023Is one brick enough to break the wall of spoken dialogue state tracking?3 Nov 2023
- 2023Joint Modelling of Spoken Language Understanding Tasks with Integrated Dialog History1 May 2023
- 2022Context-aware Fine-tuning of Self-supervised Speech Models16 Dec 2022
- 2022Two-Pass Low Latency End-to-End Spoken Language Understanding14 Jul 2022
- 2022Meta Auxiliary Learning for Low-resource Spoken Language Understanding26 Jun 2022
- 2022Towards End-to-End Integration of Dialog History for Improved Spoken Language Understanding11 Apr 2022
- 2022Integrating Text Inputs For Training and Adapting RNN Transducer ASR Models26 Feb 2022
- 2021ESPnet-SLU: Advancing Spoken Language Understanding through ESPnet29 Nov 2021