Schema-Guided Paradigm for Zero-Shot Dialog
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Abstract (arXiv)
Developing mechanisms that flexibly adapt dialog systems to unseen tasks and domains is a major challenge in dialog research. Neural models implicitly memorize task-specific dialog policies from the training data. We posit that this implicit memorization has precluded zero-shot transfer learning. To this end, we leverage the schema-guided paradigm, wherein the task-specific dialog policy is explicitly provided to the model. We introduce the Schema Attention Model (SAM) and improved schema representations for the STAR corpus. SAM obtains significant improvement in zero-shot settings, with a +22 F1 score improvement over prior work. These results validate the feasibility of zero-shot generalizability in dialog. Ablation experiments are also presented to demonstrate the efficacy of SAM.
Key facts. Cited by 13 papers in the map (data through 7 Oct 2026). Builds on 22 of its 30 references that are in the map. First posted on arXiv 13 Jun 2021.
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22 of 30 references.
References · 22
- 2018BERT: Pre-training of Deep Bidirectional Transformers for Language Understandingcited by 40,204
- 2018GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understandingcited by 4,854
- 2019SuperGLUE: A Stickier Benchmark for General-Purpose Language Understanding Systemscited by 1,718
- 2019DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generationcited by 842
- 2018MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modellingcited by 760
- 2020Towards a Human-like Open-Domain Chatbotcited by 467
- 2019Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Datasetcited by 426
- 2016A Network-based End-to-End Trainable Task-oriented Dialogue Systemcited by 252
- 2019Transferable Multi-Domain State Generator for Task-Oriented Dialogue Systemscited by 215
- 2020DialoGLUE: A Natural Language Understanding Benchmark for Task-Oriented Dialoguecited by 89
- 2020STAR: A Schema-Guided Dialog Dataset for Transfer Learningcited by 43
- 2019Domain Adaptive Dialog Generation via Meta Learningcited by 41
10 more
- 2017Towards Zero-Shot Frame Semantic Parsing for Domain Scalingcited by 40
- 2019Robust Zero-Shot Cross-Domain Slot Filling with Example Valuescited by 38
- 2020Schema-Guided Dialogue State Tracking Task at DSTC8cited by 32
- 2019GSN: A Graph-Structured Network for Multi-Party Dialoguescited by 26
- 2018Zero-Shot Dialog Generation with Cross-Domain Latent Actionscited by 23
- 2020Structured Attention for Unsupervised Dialogue Structure Inductioncited by 19
- 2019Unsupervised Dialog Structure Learningcited by 16
- 2017Generative Encoder-Decoder Models for Task-Oriented Spoken Dialog Systems with Chatting Capabilitycited by 14
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- 2020Discovering Dialog Structure Graph for Open-Domain Dialog Generationcited by 4
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Citing papers per year: 2021: 1; 2022: 3; 2023: 4; 2024: 3; 2025: 2.
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- 2023Prompt-Based Monte-Carlo Tree Search for Goal-Oriented Dialogue Policy Planningcited by 60
- 2023SGP-TOD: Building Task Bots Effortlessly via Schema-Guided LLM Promptingcited by 39
- 2021SGD-X: A Benchmark for Robust Generalization in Schema-Guided Dialogue Systemscited by 34
- 2022LAD: Language Models as Data for Zero-Shot Dialogcited by 18
- 2022AnyTOD: A Programmable Task-Oriented Dialog Systemcited by 10
- 2025Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agentscited by 5
- 2024Dialog Flow Induction for Constrainable LLM-Based Chatbotscited by 4
- 2023Zero-Shot Generalizable End-to-End Task-Oriented Dialog System using Context Summarization and Domain Schemacited by 3
- 2023Towards a Neural Era in Dialogue Management for Collaboration: A Literature Surveycited by 3
- 2022A Flexible Schema-Guided Dialogue Management Framework: From Friendly Peer to Virtual Standardized Cancer Patientcited by 2
- 2024A Neuro-Symbolic Approach to Monitoring Salt Content in Foodcited by 1
- 2025CoDial: Interpretable Task-Oriented Dialogue Systems Through Dialogue Flow Alignmentcited by 1
- 2025CoDial: Interpretable Task-Oriented Dialogue Systems Through Dialogue Flow Alignment2 Jun 2025
- 2025Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agents24 Feb 2025
- 2024Dialog Flow Induction for Constrainable LLM-Based Chatbots3 Aug 2024
- 2024Graph Integrated Language Transformers for Next Action Prediction in Complex Phone Calls11 Apr 2024
- 2024A Neuro-Symbolic Approach to Monitoring Salt Content in Food1 Apr 2024
- 2023Towards a Neural Era in Dialogue Management for Collaboration: A Literature Survey18 Jul 2023
- 2023Prompt-Based Monte-Carlo Tree Search for Goal-Oriented Dialogue Policy Planning23 May 2023
- 2023SGP-TOD: Building Task Bots Effortlessly via Schema-Guided LLM Prompting15 May 2023
- 2023Zero-Shot Generalizable End-to-End Task-Oriented Dialog System using Context Summarization and Domain Schema28 Mar 2023
- 2022AnyTOD: A Programmable Task-Oriented Dialog System20 Dec 2022
- 2022LAD: Language Models as Data for Zero-Shot Dialog28 Jul 2022
- 2022A Flexible Schema-Guided Dialogue Management Framework: From Friendly Peer to Virtual Standardized Cancer Patient15 Jul 2022
1 more
- 2023Prompt-Based Monte-Carlo Tree Search for Goal-Oriented Dialogue Policy Planningcited by 60
- 2023SGP-TOD: Building Task Bots Effortlessly via Schema-Guided LLM Promptingcited by 39
- 2021SGD-X: A Benchmark for Robust Generalization in Schema-Guided Dialogue Systemscited by 34
- 2022LAD: Language Models as Data for Zero-Shot Dialogcited by 18
- 2022AnyTOD: A Programmable Task-Oriented Dialog Systemcited by 10
- 2025Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agentscited by 5
- 2024Dialog Flow Induction for Constrainable LLM-Based Chatbotscited by 4
- 2023Zero-Shot Generalizable End-to-End Task-Oriented Dialog System using Context Summarization and Domain Schemacited by 3
- 2023Towards a Neural Era in Dialogue Management for Collaboration: A Literature Surveycited by 3
- 2022A Flexible Schema-Guided Dialogue Management Framework: From Friendly Peer to Virtual Standardized Cancer Patientcited by 2
- 2024A Neuro-Symbolic Approach to Monitoring Salt Content in Foodcited by 1
- 2024Graph Integrated Language Transformers for Next Action Prediction in Complex Phone Callscited by 0
- 2025Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agents24 Feb 2025
- 2024Dialog Flow Induction for Constrainable LLM-Based Chatbots3 Aug 2024
- 2024Graph Integrated Language Transformers for Next Action Prediction in Complex Phone Calls11 Apr 2024
- 2024A Neuro-Symbolic Approach to Monitoring Salt Content in Food1 Apr 2024
- 2023Towards a Neural Era in Dialogue Management for Collaboration: A Literature Survey18 Jul 2023
- 2023Prompt-Based Monte-Carlo Tree Search for Goal-Oriented Dialogue Policy Planning23 May 2023
- 2023SGP-TOD: Building Task Bots Effortlessly via Schema-Guided LLM Prompting15 May 2023
- 2023Zero-Shot Generalizable End-to-End Task-Oriented Dialog System using Context Summarization and Domain Schema28 Mar 2023
- 2022AnyTOD: A Programmable Task-Oriented Dialog System20 Dec 2022
- 2022LAD: Language Models as Data for Zero-Shot Dialog28 Jul 2022
- 2022A Flexible Schema-Guided Dialogue Management Framework: From Friendly Peer to Virtual Standardized Cancer Patient15 Jul 2022
- 2021SGD-X: A Benchmark for Robust Generalization in Schema-Guided Dialogue Systems13 Oct 2021