Personalized Entity Resolution with Dynamic Heterogeneous Knowledge Graph Representations
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Abstract (arXiv)
The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use implicit utterances (e.g., "organic milk") rather than explicit names, leading to a large number of candidate products. Meanwhile, for the same query, different customers may expect different results. For example, with "add milk to my cart", a customer may refer to a certain organic product, while some customers may want to re-order products they regularly purchase. To address these issues, we propose a new framework that leverages personalized features to improve the accuracy of product ranking. We first build a cross-source heterogeneous knowledge graph from customer purchase history and product knowledge graph to jointly learn customer and product embeddings. After that, we incorporate product, customer, and history representations into a neural reranking model to predict which candidate is most likely to be purchased for a specific customer. Experiments show that our model substantially improves the accuracy of the top ranked candidates by 24.6% compared to the state-of-the-art product search model.
Key facts. Cited by 4 papers in the map (data through 7 Oct 2026). Builds on 25 of its 57 references that are in the map. First posted on arXiv 6 Apr 2021.
Builds on
25 of 57 references.
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13 more
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Citing papers per year: 2022: 1; 2023: 3.
4 papers.
- 2023Large Language Models on Graphs: A Comprehensive Surveycited by 190
- 2023Personalisation within bounds: A risk taxonomy and policy framework for the alignment of large language models with personalised feedbackcited by 86
- 2023Open-Domain Hierarchical Event Schema Induction by Incremental Prompting and Verificationcited by 19
- 2022"Does it come in black?" CLIP-like models are zero-shot recommenderscited by 4
- 2023Large Language Models on Graphs: A Comprehensive Survey5 Dec 2023
- 2023Open-Domain Hierarchical Event Schema Induction by Incremental Prompting and Verification5 Jul 2023
- 2023Personalisation within bounds: A risk taxonomy and policy framework for the alignment of large language models with personalised feedback9 Mar 2023
- 2022"Does it come in black?" CLIP-like models are zero-shot recommenders5 Apr 2022