Towards End-to-End Reinforcement Learning of Dialogue Agents for Information Access
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Abstract (arXiv)
This paper proposes KB-InfoBot -- a multi-turn dialogue agent which helps users search Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented dialogue agents typically need to interact with an external database to access real-world knowledge. Previous systems achieved this by issuing a symbolic query to the KB to retrieve entries based on their attributes. However, such symbolic operations break the differentiability of the system and prevent end-to-end training of neural dialogue agents. In this paper, we address this limitation by replacing symbolic queries with an induced "soft" posterior distribution over the KB that indicates which entities the user is interested in. Integrating the soft retrieval process with a reinforcement learner leads to higher task success rate and reward in both simulations and against real users. We also present a fully neural end-to-end agent, trained entirely from user feedback, and discuss its application towards personalized dialogue agents. The source code is available at https://github.com/MiuLab/KB-InfoBot.
Key facts. Cited by 36 papers in the map (data through 13 Oct 2026). First posted on arXiv 3 Sep 2016.
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Citing papers per year: 2018: 1; 2019: 0; 2020: 0; 2021: 14; 2022: 8; 2023: 6; 2024: 3; 2025: 2; 2026: 2.
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- 2021Transferable Dialogue Systems and User Simulatorscited by 35
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- 2026MAP-Law: Coverage-Driven Retrieval Control for Multi-Turn Legal Consultation2 May 2026
- 2025Optimizing Conversational Product Recommendation via Reinforcement Learning30 Jun 2025
- 2025Process-Supervised Reinforcement Learning for Code Generation3 Feb 2025
- 2024Leveraging Knowledge Graph Embedding for Effective Conversational Recommendation2 Aug 2024
- 2024ChatShop: Interactive Information Seeking with Language Agents15 Apr 2024
- 2024Beyond Sparse Rewards: Enhancing Reinforcement Learning with Language Model Critique in Text Generation14 Jan 2024
- 2023Conversational Question Answering with Reformulations over Knowledge Graph27 Dec 2023
- 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directions15 Nov 2023
- 2023Successor Features for Efficient Multisubject Controlled Text Generation3 Nov 2023
- 2023The Past, Present and Better Future of Feedback Learning in Large Language Models for Subjective Human Preferences and Values11 Oct 2023
- 2023Probing the Multi-turn Planning Capabilities of LLMs via 20 Question Games2 Oct 2023
24 more
- 2023LLMRec: Benchmarking Large Language Models on Recommendation Task23 Aug 2023
- 2022End-to-End Evaluation of a Spoken Dialogue System for Learning Basic Mathematics7 Nov 2022
- 2022Understanding the Limits of Poisoning Attacks in Episodic Reinforcement Learning29 Aug 2022
- 2022REKnow: Enhanced Knowledge for Joint Entity and Relation Extraction10 Jun 2022
- 2022NLU for Game-based Learning in Real: Initial Evaluations27 May 2022
- 2022Data Augmentation with Paraphrase Generation and Entity Extraction for Multimodal Dialogue System9 May 2022
- 2022Locally Aggregated Feature Attribution on Natural Language Model Understanding22 Apr 2022
- 2022Recent Progress in Conversational AI8 Apr 2022
- 2022Conversational Agents: Theory and Applications7 Feb 2022
- 2021Findings from Experiments of On-line Joint Reinforcement Learning of Semantic Parser and Dialogue Manager with real Users25 Oct 2021
- 2021Knowledge Graph-enhanced Sampling for Conversational Recommender System13 Oct 2021
- 2021Feudal Reinforcement Learning by Reading Manuals13 Oct 2021
- 2021A Neural Conversation Generation Model via Equivalent Shared Memory Investigation20 Aug 2021
- 2021WeaSuL: Weakly Supervised Dialogue Policy Learning: Reward Estimation for Multi-turn Dialogue1 Aug 2021
- 2021Transferable Dialogue Systems and User Simulators25 Jul 2021
- 2021Training like Playing: A Reinforcement Learning And Knowledge Graph-based framework for building Automatic Consultation System in Medical Field14 Jun 2021
- 2021High-Quality Diversification for Task-Oriented Dialogue Systems2 Jun 2021
- 2021Conversational Question Answering: A Survey2 Jun 2021
- 2021Modeling Text-visual Mutual Dependency for Multi-modal Dialog Generation30 May 2021
- 2021Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Survey10 May 2021
- 2021Grounding Dialogue Systems via Knowledge Graph Aware Decoding with Pre-trained Transformers30 Mar 2021
- 2021Reward Poisoning in Reinforcement Learning: Attacks Against Unknown Learners in Unknown Environments16 Feb 2021
- 2021Converse, Focus and Guess -- Towards Multi-Document Driven Dialogue4 Feb 2021
- 2018Switch-based Active Deep Dyna-Q: Efficient Adaptive Planning for Task-Completion Dialogue Policy Learning19 Nov 2018
- 2021Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Surveycited by 130
- 2021Transferable Dialogue Systems and User Simulatorscited by 35
- 2021Conversational Question Answering: A Surveycited by 31
- 2023LLMRec: Benchmarking Large Language Models on Recommendation Taskcited by 30
- 2021Reward Poisoning in Reinforcement Learning: Attacks Against Unknown Learners in Unknown Environmentscited by 26
- 2023Probing the Multi-turn Planning Capabilities of LLMs via 20 Question Gamescited by 24
- 2025Process-Supervised Reinforcement Learning for Code Generationcited by 22
- 2022Understanding the Limits of Poisoning Attacks in Episodic Reinforcement Learningcited by 21
- 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directionscited by 17
- 2022Data Augmentation with Paraphrase Generation and Entity Extraction for Multimodal Dialogue Systemcited by 16
- 2021Grounding Dialogue Systems via Knowledge Graph Aware Decoding with Pre-trained Transformerscited by 8
- 2021Modeling Text-visual Mutual Dependency for Multi-modal Dialog Generationcited by 8
12 most cited of 31 All 31 (JSON)
- 2026Q&A or Document-Based? The Effects of Interface Type on How Screen Reader Users Access Interconnected Documents26 Aug 2026
- 2026MAP-Law: Coverage-Driven Retrieval Control for Multi-Turn Legal Consultation2 May 2026
- 2025Process-Supervised Reinforcement Learning for Code Generation3 Feb 2025
- 2024Leveraging Knowledge Graph Embedding for Effective Conversational Recommendation2 Aug 2024
- 2023Conversational Question Answering with Reformulations over Knowledge Graph27 Dec 2023
- 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directions15 Nov 2023
- 2023Successor Features for Efficient Multisubject Controlled Text Generation3 Nov 2023
- 2023Probing the Multi-turn Planning Capabilities of LLMs via 20 Question Games2 Oct 2023
- 2023LLMRec: Benchmarking Large Language Models on Recommendation Task23 Aug 2023
- 2022End-to-End Evaluation of a Spoken Dialogue System for Learning Basic Mathematics7 Nov 2022
- 2022Understanding the Limits of Poisoning Attacks in Episodic Reinforcement Learning29 Aug 2022
- 2022REKnow: Enhanced Knowledge for Joint Entity and Relation Extraction10 Jun 2022
12 newest of 31 All 31 (JSON)