Era by Eon: Benchmarking Enterprise Agents on Hidden Knowledge
On the map: LLM agents and tool use → Web, search, and research agents also fits: Financial trading and forecasting agents
Abstract (arXiv)
In the Era by Eon benchmark, each question states the rules for its answer, and code computes the answer from a generated company's data. When agents can run code, the four strongest models each answer 22 to 25 of 27 such questions, so the benchmark barely separates them. We add eight question templates that depend on hidden facts. No question or document states a hidden fact, and the records that seem to hold it show something else. Other data implies it. For example, the sales system says a customer dropped a purchase because of timing. On a recorded call, the customer blames an outage. For each generated company, code fills each template and computes an exact answer without a language model. We evaluate 12 agents. Each pairs a model with an agent program, which connects it to the company's systems. The best agent answers 18 of its 24 attempts, three per question, correctly. Four of the six models answer at most 6 of 24 with any program. The hardest questions require picking one of several similar records, such as which of three renewal offers a customer signed. All agents together answered two such questions correctly in only 1 of 84 attempts.
Key facts. No citing papers in the map yet (data through 14 Oct 2026). Placed in Web, search, and research agents, one of 16 directions in LLM agents and tool use. Builds on 8 of its 16 references that are in the map. First posted on arXiv 24 Sep 2026.
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- 2024WorkArena++: Towards Compositional Planning and Reasoning-based Common Knowledge Work Taskscited by 90
- 2024CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environmentscited by 71
- 2025CRMArena-Pro: Holistic Assessment of LLM Agents Across Diverse Business Scenarios and Interactionscited by 47
- 2026The Era by Eon Benchmark: A Generated Enterprise Estate with Exact Ground Truth for Benchmarking LLM Agentscited by 3
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