LLMs Get Lost in Evolving User Intent
Not on the map. Why?
Abstract (arXiv)
As LLMs become more capable, they are increasingly deployed as collaborative agents, taking on user-delegated tasks through iterative interaction. Yet genuine interaction is inherently dynamic: users rarely specify their intent upfront, instead disclosing, revising, and reshaping it as the conversation unfolds. Despite this, LLMs are still predominantly evaluated or trained in single-turn, fully-specified settings, leaving open a fundamental question: how well do LLMs track and act on user intent as it evolves over the course of a conversation? To study this, we introduce a framework that transforms static, single-turn tasks into dynamic multi-turn conversations in which the user's intent evolves across turns--incrementally revealed, revised, and at times redirected mid-conversation--while preserving each task's original evaluation protocol, enabling existing benchmarks to be reused as controlled testbeds without new annotation. Across multiple tasks, we surface a consistent phenomenon: strong static-setting performance does not transfer to the evolving-intent setting, with substantial drops across model families. Our findings point to a fundamental gap: today's LLMs do not yet faithfully track and act on the user's evolving intent, a capability invisible to static evaluation yet critical for future collaborative agents.
Key facts. Cited by 3 papers in the map (data through 7 Oct 2026). Builds on 21 of its 42 references that are in the map. First posted on arXiv 22 Jul 2026.
Builds on
21 of 42 references.
References · 21
- 2023Judging LLM-as-a-Judge with MT-Bench and Chatbot Arenacited by 8,393
- 2023SWE-bench: Can Language Models Resolve Real-World GitHub Issues?cited by 3,193
- 2024τ-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domainscited by 1,280
- 2025DeepSeek-V3.2: Pushing the Frontier of Open Large Language Modelscited by 755
- 2023Can LLM Already Serve as A Database Interface? A BIg Bench for Large-Scale Database Grounded Text-to-SQLscited by 667
- 2025τ2-Bench: Evaluating Conversational Agents in a Dual-Control Environmentcited by 558
- 2025LLMs Get Lost In Multi-Turn Conversationcited by 400
- 2023MINT: Evaluating LLMs in Multi-turn Interaction with Tools and Language Feedbackcited by 293
- 2025BrowseComp-Plus: A More Fair and Transparent Evaluation Benchmark of Deep-Research Agentcited by 183
- 2025GDPval: Evaluating AI Model Performance on Real-World Economically Valuable Taskscited by 142
- 2025SWEET-RL: Training Multi-Turn LLM Agents on Collaborative Reasoning Taskscited by 108
- 2025Flipping the Dialogue: Training and Evaluating User Language Modelscited by 50
9 more
- 2025SimulatorArena: Are User Simulators Reliable Proxies for Multi-Turn Evaluation of AI Assistants?cited by 45
- 2025Training Proactive and Personalized LLM Agentscited by 42
- 2026SWE-chat: Coding Agent Interactions From Real Users in the Wildcited by 36
- 2024On Overcoming Miscalibrated Conversational Priors in LLM-based Chatbotscited by 23
- 2026Learning Personalized Agents from Human Feedbackcited by 16
- 2025TOM-SWE: User Mental Modeling For Software Engineering Agentscited by 11
- 2025OpenApps: Simulating Environment Variations to Measure UI-Agent Reliabilitycited by 10
- 2026LLMs Corrupt Your Documents When You Delegatecited by 9
- 2024Compound-QA: A Benchmark for Evaluating LLMs on Compound Questionscited by 4
Built on by
Citing papers per year: 2026: 3.
3 papers.
- 2026Screen Before You Serve: Simulation for Production Customer Experience AI Agents at 140M Scalecited by 0
- 2026When Users Change Their Minds: Measuring and Repairing Intent Drift in LLM Agentscited by 0
- 2026Lost with a Map: Conversational State and Behavioral Reliability in Language Modelscited by 0
- 2026Lost with a Map: Conversational State and Behavioral Reliability in Language Models27 Sep 2026
- 2026When Users Change Their Minds: Measuring and Repairing Intent Drift in LLM Agents26 Sep 2026
- 2026Screen Before You Serve: Simulation for Production Customer Experience AI Agents at 140M Scale24 Sep 2026