Persistent and Conversational Multi-Method Explainability for Trustworthy Financial AI
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Abstract (arXiv)
Financial institutions increasingly require AI explanations that are persistent, cross-validated across methods, and conversationally accessible to human decision-makers. We present an architecture for human-centered explainable AI in financial sentiment analysis that combines three contributions. First, we treat XAI artifacts -- LIME feature attributions, occlusion-based word importance scores, and saliency heatmaps -- as persistent, searchable objects in distributed S3-compatible storage with structured metadata and natural-language summaries, enabling semantic retrieval over explanation history and automatic index reconstruction after system failures. Second, we enable multi-method explanation triangulation, where a retrieval-augmented generation (RAG) assistant compares and synthesizes results from multiple XAI methods applied to the same prediction, allowing users to assess explanation robustness through natural-language dialogue. Third, we evaluate the faithfulness of generated explanations using automated checks over grounding completeness, hallucinated claims, and method-attribution behavior. We demonstrate the architecture on an EXTRA-BRAIN financial sentiment analysis pipeline using FinBERT predictions and present evaluation results showing that constrained prompting reduces hallucination rate by 36% and increases method-attribution citations by 73% compared to naive prompting. We discuss implications for trustworthy, human-centered AI services in regulated financial environments.
Key facts. No citing papers in the map yet (data through 14 Oct 2026). Builds on 24 of its 34 references that are in the map. First posted on arXiv 12 May 2026.
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References · 24
- 2016"Why Should I Trust You?": Explaining the Predictions of Any Classifiercited by 5,070
- 2023FActScore: Fine-grained Atomic Evaluation of Factual Precision in Long Form Text Generationcited by 1,282
- 2023Ragas: Automated Evaluation of Retrieval Augmented Generationcited by 418
- 2019FinBERT: Financial Sentiment Analysis with Pre-trained Language Modelscited by 385
- 2023RAGTruth: A Hallucination Corpus for Developing Trustworthy Retrieval-Augmented Language Modelscited by 283
- 2023ARES: An Automated Evaluation Framework for Retrieval-Augmented Generation Systemscited by 265
- 2022The Disagreement Problem in Explainable Machine Learning: A Practitioner's Perspectivecited by 159
- 2022Towards Human-centered Explainable AI: A Survey of User Studies for Model Explanationscited by 85
- 2022TalkToModel: Explaining Machine Learning Models with Interactive Natural Language Conversationscited by 66
- 2024RAGChecker: A Fine-grained Framework for Diagnosing Retrieval-Augmented Generationcited by 61
- 2021The Who in XAI: How AI Background Shapes Perceptions of AI Explanationscited by 48
- 2023ConvXAI: Delivering Heterogeneous AI Explanations via Conversations to Support Human-AI Scientific Writingcited by 31
12 more
- 2025Is Conversational XAI All You Need? Human-AI Decision Making With a Conversational XAI Assistantcited by 26
- 2023Transforming Sentiment Analysis in the Financial Domain with ChatGPTcited by 25
- 2024LLMCheckup: Conversational Examination of Large Language Models via Interpretability Tools and Self-Explanationscited by 16
- 2023InterroLang: Exploring NLP Models and Datasets through Dialogue-based Explanationscited by 11
- 2024Explingo: Explaining AI Predictions using Large Language Modelscited by 6
- 2023Sentiment Analysis in Finance: From Transformers Back to eXplainable Lexicons (XLex)cited by 5
- 2025VirtualXAI: A User-Centric Framework for Explainability Assessment Leveraging GPT-Generated Personascited by 5
- 2024XAIport: A Service Framework for the Early Adoption of XAI in AI Model Developmentcited by 3
- 2024FairyLandAI: Personalized Fairy Tales utilizing ChatGPT and DALLE-3cited by 3
- 2023XAI for time-series classification leveraging image highlight methodscited by 2
- 2025HumAIne-Chatbot: Real-Time Personalized Conversational AI via Reinforcement Learningcited by 1
- 2026Scalable Explainability-as-a-Service (XaaS) for Edge AI Systemscited by 1
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- 2025Beyond the Black Box: Interpretability of LLMs in Finance
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- 2025Towards Explainable and Reliable AI in Finance
- 2026Absorbing Complexity: An Interaction-Native Knowledge Harness for Financial LLM Agents
- 2026Evaluating Financial Intelligence in Large Language Models: Benchmarking SuperInvesting AI with LLM Engines
- 2025VERAFI: Verified Agentic Financial Intelligence through Neurosymbolic Policy Generation