Artificial intelligence language technologies in multilingual healthcare: Grand challenges ahead
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Abstract (arXiv)
AI language technologies (AILTs), increasingly enabled by large language models (LLMs), are becoming embedded in multilingual healthcare workflows for translation, rewriting, documentation, interpreting, and messaging in language-discordant settings. Yet fluent output is not the same as clinically safe or equitable communication: performance varies across languages, accents, tasks, and workflows, and efficiency gains can hide errors, reduce traceability, and shift responsibility across clinicians, translators, interpreters, and health systems. This narrative review synthesises recent peer-reviewed evidence across written communication, spoken communication, and emerging agentic workflows. Using the Human-Centered AI Language Technology (HCAILT) lens, it examines capabilities, evaluation practices, implementation patterns, and recurrent errors through reliability, safety culture, and trustworthiness. We identify key convergences and contradictions in the literature and propose seven grand challenges for the next phase of research and deployment. Progress, we argue, requires not only better models but also accountable sociotechnical design, calibrated human oversight, and stronger collaboration across MT/NLP, translation studies, HCI, clinical practice, implementation science, and policy.
Key facts. No citing papers in the map yet (data through 14 Oct 2026). Builds on 8 of its 67 references that are in the map. First posted on arXiv 2 May 2026.
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References · 8
- 2020Language Models are Few-Shot Learnerscited by 32,419
- 2020Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthycited by 183
- 2024Careless Whisper: Speech-to-Text Hallucination Harmscited by 53
- 2024Towards AI Accountability Infrastructure: Gaps and Opportunities in AI Audit Toolingcited by 29
- 2025The Anatomy of a Personal Health Agentcited by 18
- 2025We Should Evaluate Real-World Impactcited by 12
- 2025Are AI agents the new machine translation frontier? Challenges and opportunities of single- and multi-agent systems for multilingual digital communicationcited by 4
- 2023Is post-editing really faster than human translation?cited by 3
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- 2024Ensuring Safety and Trust: Analyzing the Risks of Large Language Models in Medicine
- 2024HEALTH-PARIKSHA: Assessing RAG Models for Health Chatbots in Real-World Multilingual Settings
- 2025Multimodal Large Language Models for Medicine: A Comprehensive Survey