Probabilities of Chat LLMs Are Miscalibrated but Still Predict Correctness on Multiple-Choice Q&A
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Abstract (arXiv)
We study 15 large language models (LLMs) fine-tuned for chat and find that their maximum softmax probabilities (MSPs) are consistently miscalibrated on multiple-choice Q&A. However, those MSPs might still encode useful uncertainty information. Specifically, we hypothesized that wrong answers would be associated with smaller MSPs compared to correct answers. Via rigorous statistical testing, we show that this hypothesis holds for models which perform well on the underlying Q&A task. We also find a strong direction correlation between Q&A accuracy and MSP correctness prediction, while finding no correlation between Q&A accuracy and calibration error. This suggests that within the current fine-tuning paradigm, we can expect correctness prediction but not calibration to improve as LLM capabilities progress. To demonstrate the utility of correctness prediction, we show that when models have the option to abstain, performance can be improved by selectively abstaining based on the MSP of the initial model response, using only a small amount of labeled data to choose the MSP threshold.
Key facts. Cited by 16 papers in the map (data through 7 Oct 2026). Builds on 32 of its 66 references that are in the map. First posted on arXiv 20 Feb 2024.
Builds on
32 of 66 references.
References · 32
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