BotChat: Evaluating LLMs' Capabilities of Having Multi-Turn Dialogues
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Abstract (arXiv)
Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation of existing large language models for human-style multi-turn chatting, through an LLM-based approach. We start from real-world human dialogues and keep the very first utterances as the ChatSEED. Then we prompt LLMs to generate a full multi-turn dialogue (tens of utterances) based on the ChatSEED, utterance by utterance. Finally, we adopt state-of-the-art LLMs (GPT-4, etc) as the judge to evaluate the generated dialogues. With different evaluation protocols, we come to substantially identical conclusions. We find that GPT-4 can generate human-style multi-turn dialogues with impressive quality, significantly outperforms its counterparts. It's difficult for a discriminator to distinguish between GPT-4 generated dialogues and human dialogues. In contrast, other LLMs struggle to generate multi-turn dialogues of satisfactory quality due to poor instruction-following capability, tendency to generate lengthy utterances, or limited general capability. All data and codes will be provided in https://github.com/open-compass/BotChat/ and we hope they can serve as a valuable resource for evaluating multi-turn chatting capabilities of LLMs.
Key facts. Cited by 34 papers in the map (data through 14 Oct 2026). First posted on arXiv 20 Oct 2023.
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Citing papers per year: 2023: 2; 2024: 9; 2025: 14; 2026: 9.
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- 2025LLMs Get Lost In Multi-Turn Conversationcited by 429
- 2024MT-Bench-101: A Fine-Grained Benchmark for Evaluating Large Language Models in Multi-Turn Dialoguescited by 250
- 2024Audio Flamingo: A Novel Audio Language Model with Few-Shot Learning and Dialogue Abilitiescited by 186
- 2023InCharacter: Evaluating Personality Fidelity in Role-Playing Agents through Psychological Interviewscited by 179
- 2025Evaluating LLM-based Agents for Multi-Turn Conversations: A Surveycited by 57
- 2024FairMT-Bench: Benchmarking Fairness for Multi-turn Dialogue in Conversational LLMscited by 36
- 2025StructFlowBench: A Structured Flow Benchmark for Multi-turn Instruction Followingcited by 29
- 2024Leveraging Large Language Model as Simulated Patients for Clinical Educationcited by 21
- 2024Sample-Efficient Human Evaluation of Large Language Models via Maximum Discrepancy Competitioncited by 18
- 2024CMMaTH: A Chinese Multi-modal Math Skill Evaluation Benchmark for Foundation Modelscited by 15
- 2026Confidence Estimation for LLMs in Multi-turn Interactionscited by 12
- 2025From Tools to Teammates: Evaluating LLMs in Multi-Session Coding Interactionscited by 8
22 more
- 2025The Inadequacy of Offline LLM Evaluations: A Need to Account for Personalization in Model Behaviorcited by 8
- 2026MT-PingEval: Evaluating Multi-Turn Collaboration with Private Information Gamescited by 8
- 2024MORTAR: Multi-turn Metamorphic Testing for LLM-based Dialogue Systemscited by 7
- 2025Can LLMs Narrate Tabular Data? An Evaluation Framework for Natural Language Representations of Text-to-SQL System Outputscited by 7
- 2025CodeAssistBench (CAB): Dataset & Benchmarking for Multi-turn Chat-Based Code Assistancecited by 5
- 2025SEADialogues: A Multilingual Culturally Grounded Multi-turn Dialogue Dataset on Southeast Asian Languagescited by 4
- 2025Haystack Engineering: Context Engineering for Heterogeneous and Agentic Long-Context Evaluationcited by 4
- 2024TALEC: Teach Your LLM to Evaluate in Specific Domain with In-house Criteria by Criteria Division and Zero-shot Plus Few-shotcited by 2
- 2025Single- vs. Dual-Prompt Dialogue Generation with LLMs for Job Interviews in Human Resourcescited by 2
- 2025KnowMT-Bench: Benchmarking Knowledge-Intensive Long-Form Question Answering in Multi-Turn Dialoguescited by 2
- 2025Safe for Whom? Rethinking How We Evaluate the Safety of LLMs for Real Userscited by 2
- 2026MT-OSC: Path for LLMs that Get Lost in Multi-Turn Conversationcited by 2
- 2025Beyond Benchmarks: LLM Evaluation with an Anthropomorphic and Lifecycle-oriented Roadmapcited by 1
- 2023An Adaptive Framework of Geographical Group-Specific Network on O2O Recommendationcited by 0
- 2024A Practice of Post-Training on Llama-3 70B with Optimal Selection of Additional Language Mixture Ratiocited by 0
- 2025EduDial: Constructing a Large-scale Multi-turn Teacher-Student Dialogue Corpuscited by 0
- 2026PICS: Pairwise Image Compositing with Spatial Interactionscited by 0
- 2026SKG-Eval: Stateful Evaluation of Multi-Turn Dialogue via Incremental Semantic Knowledge Graphscited by 0
- 2026Dial HEALTHDIAL for Advice: A Multilingual and Multi-Parallel Spoken Dialogue Dataset for Knowledge-Grounded Information Seekingcited by 0
- 2026Hy-MultiTurn: A Six-Dimensional Benchmark for Deep Multi-Turn Dialogue Understandingcited by 0
- 2026Conversation as Measurement in Clinical Encounters: Observable Phase Structure, Partially Observable Patient Statecited by 0
- 2026Evaluating Language Models in Realistic Conversational Contextscited by 0
- 2026Conversation as Measurement in Clinical Encounters: Observable Phase Structure, Partially Observable Patient State9 Aug 2026
- 2026Hy-MultiTurn: A Six-Dimensional Benchmark for Deep Multi-Turn Dialogue Understanding31 Jul 2026
- 2026Evaluating Language Models in Realistic Conversational Contexts24 Jun 2026
- 2026Dial HEALTHDIAL for Advice: A Multilingual and Multi-Parallel Spoken Dialogue Dataset for Knowledge-Grounded Information Seeking28 May 2026
- 2026SKG-Eval: Stateful Evaluation of Multi-Turn Dialogue via Incremental Semantic Knowledge Graphs15 May 2026
- 2026MT-OSC: Path for LLMs that Get Lost in Multi-Turn Conversation9 Apr 2026
- 2026PICS: Pairwise Image Compositing with Spatial Interactions6 Mar 2026
- 2026MT-PingEval: Evaluating Multi-Turn Collaboration with Private Information Games27 Feb 2026
- 2026Confidence Estimation for LLMs in Multi-turn Interactions5 Jan 2026
- 2025Safe for Whom? Rethinking How We Evaluate the Safety of LLMs for Real Users11 Dec 2025
- 2025Can LLMs Narrate Tabular Data? An Evaluation Framework for Natural Language Representations of Text-to-SQL System Outputs27 Oct 2025
- 2025EduDial: Constructing a Large-scale Multi-turn Teacher-Student Dialogue Corpus14 Oct 2025
22 more
- 2025Haystack Engineering: Context Engineering for Heterogeneous and Agentic Long-Context Evaluation8 Oct 2025
- 2025KnowMT-Bench: Benchmarking Knowledge-Intensive Long-Form Question Answering in Multi-Turn Dialogues26 Sep 2025
- 2025The Inadequacy of Offline LLM Evaluations: A Need to Account for Personalization in Model Behavior18 Sep 2025
- 2025Beyond Benchmarks: LLM Evaluation with an Anthropomorphic and Lifecycle-oriented Roadmap26 Aug 2025
- 2025SEADialogues: A Multilingual Culturally Grounded Multi-turn Dialogue Dataset on Southeast Asian Languages9 Aug 2025
- 2025CodeAssistBench (CAB): Dataset & Benchmarking for Multi-turn Chat-Based Code Assistance14 Jul 2025
- 2025LLMs Get Lost In Multi-Turn Conversation9 May 2025
- 2025Evaluating LLM-based Agents for Multi-Turn Conversations: A Survey28 Mar 2025
- 2025Single- vs. Dual-Prompt Dialogue Generation with LLMs for Job Interviews in Human Resources25 Feb 2025
- 2025StructFlowBench: A Structured Flow Benchmark for Multi-turn Instruction Following20 Feb 2025
- 2025From Tools to Teammates: Evaluating LLMs in Multi-Session Coding Interactions19 Feb 2025
- 2024MORTAR: Multi-turn Metamorphic Testing for LLM-based Dialogue Systems20 Dec 2024
- 2024FairMT-Bench: Benchmarking Fairness for Multi-turn Dialogue in Conversational LLMs25 Oct 2024
- 2024A Practice of Post-Training on Llama-3 70B with Optimal Selection of Additional Language Mixture Ratio10 Sep 2024
- 2024CMMaTH: A Chinese Multi-modal Math Skill Evaluation Benchmark for Foundation Models28 Jun 2024
- 2024TALEC: Teach Your LLM to Evaluate in Specific Domain with In-house Criteria by Criteria Division and Zero-shot Plus Few-shot25 Jun 2024
- 2024Leveraging Large Language Model as Simulated Patients for Clinical Education13 Apr 2024
- 2024Sample-Efficient Human Evaluation of Large Language Models via Maximum Discrepancy Competition10 Apr 2024
- 2024MT-Bench-101: A Fine-Grained Benchmark for Evaluating Large Language Models in Multi-Turn Dialogues22 Feb 2024
- 2024Audio Flamingo: A Novel Audio Language Model with Few-Shot Learning and Dialogue Abilities2 Feb 2024
- 2023An Adaptive Framework of Geographical Group-Specific Network on O2O Recommendation28 Dec 2023
- 2023InCharacter: Evaluating Personality Fidelity in Role-Playing Agents through Psychological Interviews27 Oct 2023
- 2025LLMs Get Lost In Multi-Turn Conversationcited by 429
- 2024MT-Bench-101: A Fine-Grained Benchmark for Evaluating Large Language Models in Multi-Turn Dialoguescited by 250
- 2024Audio Flamingo: A Novel Audio Language Model with Few-Shot Learning and Dialogue Abilitiescited by 186
- 2023InCharacter: Evaluating Personality Fidelity in Role-Playing Agents through Psychological Interviewscited by 179
- 2024FairMT-Bench: Benchmarking Fairness for Multi-turn Dialogue in Conversational LLMscited by 36
- 2025StructFlowBench: A Structured Flow Benchmark for Multi-turn Instruction Followingcited by 29
- 2024Leveraging Large Language Model as Simulated Patients for Clinical Educationcited by 21
- 2024Sample-Efficient Human Evaluation of Large Language Models via Maximum Discrepancy Competitioncited by 18
- 2024CMMaTH: A Chinese Multi-modal Math Skill Evaluation Benchmark for Foundation Modelscited by 15
- 2026Confidence Estimation for LLMs in Multi-turn Interactionscited by 12
- 2025From Tools to Teammates: Evaluating LLMs in Multi-Session Coding Interactionscited by 8
- 2025The Inadequacy of Offline LLM Evaluations: A Need to Account for Personalization in Model Behaviorcited by 8
12 most cited of 29 All 29 (JSON)
- 2026Conversation as Measurement in Clinical Encounters: Observable Phase Structure, Partially Observable Patient State9 Aug 2026
- 2026Hy-MultiTurn: A Six-Dimensional Benchmark for Deep Multi-Turn Dialogue Understanding31 Jul 2026
- 2026Evaluating Language Models in Realistic Conversational Contexts24 Jun 2026
- 2026Dial HEALTHDIAL for Advice: A Multilingual and Multi-Parallel Spoken Dialogue Dataset for Knowledge-Grounded Information Seeking28 May 2026
- 2026SKG-Eval: Stateful Evaluation of Multi-Turn Dialogue via Incremental Semantic Knowledge Graphs15 May 2026
- 2026MT-OSC: Path for LLMs that Get Lost in Multi-Turn Conversation9 Apr 2026
- 2026MT-PingEval: Evaluating Multi-Turn Collaboration with Private Information Games27 Feb 2026
- 2026Confidence Estimation for LLMs in Multi-turn Interactions5 Jan 2026
- 2025Can LLMs Narrate Tabular Data? An Evaluation Framework for Natural Language Representations of Text-to-SQL System Outputs27 Oct 2025
- 2025KnowMT-Bench: Benchmarking Knowledge-Intensive Long-Form Question Answering in Multi-Turn Dialogues26 Sep 2025
- 2025The Inadequacy of Offline LLM Evaluations: A Need to Account for Personalization in Model Behavior18 Sep 2025
- 2025Beyond Benchmarks: LLM Evaluation with an Anthropomorphic and Lifecycle-oriented Roadmap26 Aug 2025
12 newest of 29 All 29 (JSON)