Prompted Opinion Summarization with GPT-3.5
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Abstract (arXiv)
Large language models have shown impressive performance across a wide variety of tasks, including text summarization. In this paper, we show that this strong performance extends to opinion summarization. We explore several pipeline methods for applying GPT-3.5 to summarize a large collection of user reviews in a prompted fashion. To handle arbitrarily large numbers of user reviews, we explore recursive summarization as well as methods for selecting salient content to summarize through supervised clustering or extraction. On two datasets, an aspect-oriented summarization dataset of hotel reviews (SPACE) and a generic summarization dataset of Amazon and Yelp reviews (FewSum), we show that GPT-3.5 models achieve very strong performance in human evaluation. We argue that standard evaluation metrics do not reflect this, and introduce three new metrics targeting faithfulness, factuality, and genericity to contrast these different methods.
Key facts. Cited by 44 papers in the map (data through 14 Oct 2026). Builds on 43 of its 63 references that are in the map. First posted on arXiv 29 Nov 2022.
Builds on
43 of 63 references.
References · 43
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- 2021SummaC: Re-Visiting NLI-based Models for Inconsistency Detection in Summarizationcited by 407
- 2022Self-critiquing models for assisting human evaluatorscited by 380
- 2022News Summarization and Evaluation in the Era of GPT-3cited by 327
- 2021Recursively Summarizing Books with Human Feedbackcited by 290
- 2022Towards a Unified Multi-Dimensional Evaluator for Text Generationcited by 264
- 2021QuestEval: Summarization Asks for Fact-based Evaluationcited by 244
- 2019Neural Text Summarization: A Critical Evaluationcited by 189
- 2020Extractive Summarization as Text Matchingcited by 189
- 2018Bottom-Up Abstractive Summarizationcited by 177
- 2018Fast Abstractive Summarization with Reinforce-Selected Sentence Rewritingcited by 158
- 2022Repairing the Cracked Foundation: A Survey of Obstacles in Evaluation Practices for Generated Textcited by 155
- 2021Annotating and Modeling Fine-grained Factuality in Summarizationcited by 131
- 2022Understanding Factual Errors in Summarization: Errors, Summarizers, Datasets, Error Detectorscited by 104
- 2020CTRLsum: Towards Generic Controllable Text Summarizationcited by 98
- 2018Summarizing Opinions: Aspect Extraction Meets Sentiment Prediction and They Are Both Weakly Supervisedcited by 75
- 2019Unsupervised Opinion Summarization as Copycat-Review Generationcited by 68
- 2021Summ^N: A Multi-Stage Summarization Framework for Long Input Dialogues and Documentscited by 65
- 2022SummaReranker: A Multi-Task Mixture-of-Experts Re-ranking Framework for Abstractive Summarizationcited by 61
- 2021Compression, Transduction, and Creation: A Unified Framework for Evaluating Natural Language Generationcited by 60
- 2021Faithful or Extractive? On Mitigating the Faithfulness-Abstractiveness Trade-off in Abstractive Summarizationcited by 51
- 2021Aspect-Controllable Opinion Summarizationcited by 47
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- 2021ASPECTNEWS: Aspect-Oriented Summarization of News Documentscited by 37
- 2016Revisiting Summarization Evaluation for Scientific Articlescited by 31
- 2020Unsupervised Opinion Summarization with Content Planningcited by 27
- 2022NEWTS: A Corpus for News Topic-Focused Summarizationcited by 27
- 2021MemSum: Extractive Summarization of Long Documents Using Multi-Step Episodic Markov Decision Processescited by 19
- 2021BiSECT: Learning to Split and Rephrase Sentences with Bitextscited by 18
- 2018Structure-Infused Copy Mechanisms for Abstractive Summarizationcited by 17
- 2021Unsupervised Abstractive Opinion Summarization by Generating Sentences with Tree-Structured Topic Guidancecited by 14
- 2021ABCD: A Graph Framework to Convert Complex Sentences to a Covering Set of Simple Sentencescited by 5
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Citing papers per year: 2023: 10; 2024: 24; 2025: 8; 2026: 2.
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12 most cited of 41 All 41 (JSON)
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- 2026Am I More Pointwise or Pairwise? Revealing Position Bias in Rubric-Based LLM-as-a-Judge2 Feb 2026
- 2025Enhancing Long Document Long Form Summarisation with Self-Planning19 Dec 2025
- 2025Advances in Large Language Models for Medicine23 Sep 2025
- 2025OpinioRAG: Towards Generating User-Centric Opinion Highlights from Large-scale Online Reviews30 Aug 2025
- 2025LLMs as Architects and Critics for Multi-Source Opinion Summarization7 Jul 2025
- 2025QQSUM: A Novel Task and Model of Quantitative Query-Focused Summarization for Review-based Product Question Answering4 Jun 2025
- 2025When LLMs Team Up: The Emergence of Collaborative Affective Computing2 Jun 2025
- 2025Principled Content Selection to Generate Diverse and Personalized Multi-Document Summaries28 May 2025
- 2025Decomposed Opinion Summarization with Verified Aspect-Aware Modules27 Jan 2025
- 2024Coverage-based Fairness in Multi-document Summarization11 Dec 2024
- 2024Efficient Aspect-Based Summarization of Climate Change Reports with Small Language Models21 Nov 2024
12 newest of 41 All 41 (JSON)