Release early, release often, and watch your users' emotions
Not on the map. Why?
Abstract (arXiv)
App stores are highly competitive markets, sometimes offering dozens of apps for a single use case. Unexpected app changes such as a feature removal might incite even loyal users to explore alternative apps. Sentiment analysis tools can help monitor users' emotions expressed, e.g., in app reviews or tweets. We found that these emotions include four recurring patterns corresponding to the app releases. Based on these patterns and online reports about popular apps, we derived five release lessons to assist app vendors maintain positive emotions and gain competitive advantages.
Key facts. Cited by 6 papers in the map (data through 14 Oct 2026). First posted on arXiv 14 Jun 2019.
Builds on
No reference list yet.
Built on by
Citing papers per year: 2021: 1; 2022: 0; 2023: 0; 2024: 3; 2025: 0; 2026: 2.
6 papers.
- 2024GUing: A Mobile GUI Search Engine using a Vision-Language Modelcited by 4
- 2024TM-TREK at SemEval-2024 Task 8: Towards LLM-Based Automatic Boundary Detection for Human-Machine Mixed Textcited by 3
- 2024Getting Inspiration for Feature Elicitation: App Store- vs. LLM-based Approachcited by 1
- 2021Using Voice and Biofeedback to Predict User Engagement during Product Feedback Interviewscited by 0
- 2026FeedAIde: Guiding App Users to Submit Rich Feedback Reports by Asking Context-Aware Follow-Up Questionscited by 0
- 2026LikeThis! Empowering App Users to Submit UI Improvement Suggestions Instead of Complaintscited by 0
- 2026LikeThis! Empowering App Users to Submit UI Improvement Suggestions Instead of Complaints4 Mar 2026
- 2026FeedAIde: Guiding App Users to Submit Rich Feedback Reports by Asking Context-Aware Follow-Up Questions4 Mar 2026
- 2024Getting Inspiration for Feature Elicitation: App Store- vs. LLM-based Approach30 Aug 2024
- 2024GUing: A Mobile GUI Search Engine using a Vision-Language Model30 Apr 2024
- 2024TM-TREK at SemEval-2024 Task 8: Towards LLM-Based Automatic Boundary Detection for Human-Machine Mixed Text1 Apr 2024
- 2021Using Voice and Biofeedback to Predict User Engagement during Product Feedback Interviews6 Apr 2021