Modeling Empathy and Distress in Reaction to News Stories
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Abstract (arXiv)
Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological complexity of the phenomenon, adheres to a weak notion of ground truth where empathic states are ascribed by third parties, and lacks a shared corpus. In contrast, this contribution presents the first publicly available gold standard for empathy prediction. It is constructed using a novel annotation methodology which reliably captures empathy assessments by the writer of a statement using multi-item scales. This is also the first computational work distinguishing between multiple forms of empathy, empathic concern, and personal distress, as recognized throughout psychology. Finally, we present experimental results for three different predictive models, of which a CNN performs the best.
Key facts. Cited by 52 papers in the map (data through 7 Oct 2026). First posted on arXiv 30 Aug 2018.
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Citing papers per year: 2021: 9; 2022: 6; 2023: 10; 2024: 13; 2025: 10; 2026: 4.
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- 2023Can Large Language Models Transform Computational Social Science?cited by 245
- 2024CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counselingcited by 88
- 2021Towards Facilitating Empathic Conversations in Online Mental Health Support: A Reinforcement Learning Approachcited by 75
- 2023Do LLMs Understand Social Knowledge? Evaluating the Sociability of Large Language Models with SocKET Benchmarkcited by 62
- 2023The Parrot Dilemma: Human-Labeled vs. LLM-augmented Data in Classification Taskscited by 35
- 2023Chain of Empathy: Enhancing Empathetic Response of Large Language Models Based on Psychotherapy Modelscited by 24
- 2021Conversations Gone Alright: Quantifying and Predicting Prosocial Outcomes in Online Conversationscited by 20
- 2022Empathic Conversations: A Multi-level Dataset of Contextualized Conversationscited by 20
- 2021EmpathBERT: A BERT-based Framework for Demographic-aware Empathy Predictioncited by 17
- 2024HEART-felt Narratives: Tracing Empathy and Narrative Style in Personal Stories with LLMscited by 16
- 2023MEDIC: A Multimodal Empathy Dataset in Counselingcited by 12
- 2024SoMeLVLM: A Large Vision Language Model for Social Media Processingcited by 11
38 more
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- 2021Style Control for Schema-Guided Natural Language Generationcited by 10
- 2022Can Demographic Factors Improve Text Classification? Revisiting Demographic Adaptation in the Age of Transformerscited by 10
- 2022EmpHi: Generating Empathetic Responses with Human-like Intentscited by 9
- 2025Mixture of Cognitive Reasoners: Modular Reasoning with Brain-Like Specializationcited by 9
- 2021Supporting Cognitive and Emotional Empathic Writing of Studentscited by 8
- 2024Computational Politeness in Natural Language Processing: A Surveycited by 8
- 2021PVG at WASSA 2021: A Multi-Input, Multi-Task, Transformer-Based Architecture for Empathy and Distress Predictioncited by 7
- 2024SOCIALITE-LLAMA: An Instruction-Tuned Model for Social Scientific Taskscited by 7
- 2021WASSA@IITK at WASSA 2021: Multi-task Learning and Transformer Finetuning for Emotion Classification and Empathy Predictioncited by 6
- 2025Linguistic Comparison of AI- and Human-Written Responses to Online Mental Health Queriescited by 6
- 2021Team Phoenix at WASSA 2021: Emotion Analysis on News Stories with Pre-Trained Language Modelscited by 5
- 2023Empathy Detection from Text, Audiovisual, Audio or Physiological Signals: A Systematic Review of Task Formulations and Machine Learning Methodscited by 5
- 2024PsyDI: Towards a Personalized and Progressively In-depth Chatbot for Psychological Measurementscited by 5
- 2025Interpersonal Theory of Suicide as a Lens to Examine Suicidal Ideation in Online Spacescited by 5
- 2022A Critical Reflection and Forward Perspective on Empathy and Natural Language Processingcited by 4
- 2024Impact of Decoding Methods on Human Alignment of Conversational LLMscited by 4
- 2021Constructing Emotion Consensus and Utilizing Unpaired Data for Empathetic Dialogue Generationcited by 3
- 2022Prompt-based System for Personality and Interpersonal Reactivity Predictioncited by 3
- 2024EmPO: Emotion Grounding for Empathetic Response Generation through Preference Optimizationcited by 3
- 2023Investigating Stylistic Profiles for the Task of Empathy Classification in Medical Narrative Essayscited by 2
- 2023Automatically Classifying Emotions based on Text: A Comparative Exploration of Different Datasetscited by 2
- 2024CPsyExam: A Chinese Benchmark for Evaluating Psychology using Examinationscited by 2
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- 2026Not My Truce: Personality Differences in AI-Mediated Workplace Negotiationcited by 2
- 2026Uncertainty Decomposition via Cyclical SG-MCMC and Soft-label Learning for Subjective NLPcited by 2
- 2026LLUMI: Improving LLM Writing Assistance for Mental Health Support with Online Community Feedbackcited by 2
- 2023Data Augmentation for Emotion Detection in Small Imbalanced Text Datacited by 1
- 2024Secret Keepers: The Impact of LLMs on Linguistic Markers of Personal Traitscited by 1
- 2024Turn-Level Empathy Prediction Using Psychological Indicatorscited by 1
- 2025Labels Generated by Large Language Models Help Measure People's Empathy in Vitrocited by 1
- 2025Capturing Human Cognitive Styles with Language: Towards an Experimental Evaluation Paradigmcited by 1
- 2025UPLME: Uncertainty-Aware Probabilistic Language Modelling for Robust Empathy Regressioncited by 1
- 2022On the Limitations of Sociodemographic Adaptation with Transformerscited by 0
- 2023EMP-EVAL: A Framework for Measuring Empathy in Open Domain Dialoguescited by 0
- 2024Towards More Accurate Prediction of Human Empathy and Emotion in Text and Multi-turn Conversations by Combining Advanced NLP, Transformers-based Networks, and Linguistic Methodologiescited by 0
- 2025Privacy-Preserving Empathy Detection in Video Interactionscited by 0
- 2025Benchmarking Sociolinguistic Diversity in Swahili NLP: A Taxonomy-Guided Approachcited by 0
50 most cited of 52 All 52 (JSON)
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- 2026Uncertainty Decomposition via Cyclical SG-MCMC and Soft-label Learning for Subjective NLP23 May 2026
- 2026Not My Truce: Personality Differences in AI-Mediated Workplace Negotiation1 Apr 2026
- 2025Does AI Coaching Prepare us for Workplace Negotiations?26 Sep 2025
- 2025E-THER: A Multimodal Dataset for Empathic AI -- Towards Emotional Mismatch Awareness2 Sep 2025
- 2025Benchmarking Sociolinguistic Diversity in Swahili NLP: A Taxonomy-Guided Approach6 Aug 2025
- 2025UPLME: Uncertainty-Aware Probabilistic Language Modelling for Robust Empathy Regression5 Aug 2025
- 2025Mixture of Cognitive Reasoners: Modular Reasoning with Brain-Like Specialization16 Jun 2025
- 2025Interpersonal Theory of Suicide as a Lens to Examine Suicidal Ideation in Online Spaces17 Apr 2025
- 2025Privacy-Preserving Empathy Detection in Video Interactions15 Apr 2025
- 2025Linguistic Comparison of AI- and Human-Written Responses to Online Mental Health Queries12 Apr 2025
38 more
- 2025Capturing Human Cognitive Styles with Language: Towards an Experimental Evaluation Paradigm18 Feb 2025
- 2025Labels Generated by Large Language Models Help Measure People's Empathy in Vitro1 Jan 2025
- 2024AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker18 Oct 2024
- 2024Impact of Decoding Methods on Human Alignment of Conversational LLMs28 Jul 2024
- 2024Towards More Accurate Prediction of Human Empathy and Emotion in Text and Multi-turn Conversations by Combining Advanced NLP, Transformers-based Networks, and Linguistic Methodologies26 Jul 2024
- 2024PsyDI: Towards a Personalized and Progressively In-depth Chatbot for Psychological Measurements22 Jul 2024
- 2024Turn-Level Empathy Prediction Using Psychological Indicators11 Jul 2024
- 2024Computational Politeness in Natural Language Processing: A Survey28 Jun 2024
- 2024EmPO: Emotion Grounding for Empathetic Response Generation through Preference Optimization27 Jun 2024
- 2024HEART-felt Narratives: Tracing Empathy and Narrative Style in Personal Stories with LLMs27 May 2024
- 2024CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counseling26 May 2024
- 2024CPsyExam: A Chinese Benchmark for Evaluating Psychology using Examinations16 May 2024
- 2024Secret Keepers: The Impact of LLMs on Linguistic Markers of Personal Traits30 Mar 2024
- 2024SoMeLVLM: A Large Vision Language Model for Social Media Processing20 Feb 2024
- 2024SOCIALITE-LLAMA: An Instruction-Tuned Model for Social Scientific Tasks3 Feb 2024
- 2023Chain of Empathy: Enhancing Empathetic Response of Large Language Models Based on Psychotherapy Models2 Nov 2023
- 2023Empathy Detection from Text, Audiovisual, Audio or Physiological Signals: A Systematic Review of Task Formulations and Machine Learning Methods30 Oct 2023
- 2023Data Augmentation for Emotion Detection in Small Imbalanced Text Data25 Oct 2023
- 2023Do LLMs Understand Social Knowledge? Evaluating the Sociability of Large Language Models with SocKET Benchmark24 May 2023
- 2023MEDIC: A Multimodal Empathy Dataset in Counseling4 May 2023
- 2023The Parrot Dilemma: Human-Labeled vs. LLM-augmented Data in Classification Tasks26 Apr 2023
- 2023Can Large Language Models Transform Computational Social Science?12 Apr 2023
- 2023Automatically Classifying Emotions based on Text: A Comparative Exploration of Different Datasets28 Feb 2023
- 2023Investigating Stylistic Profiles for the Task of Empathy Classification in Medical Narrative Essays3 Feb 2023
- 2023EMP-EVAL: A Framework for Measuring Empathy in Open Domain Dialogues29 Jan 2023
- 2022A Critical Reflection and Forward Perspective on Empathy and Natural Language Processing29 Oct 2022
- 2022Can Demographic Factors Improve Text Classification? Revisiting Demographic Adaptation in the Age of Transformers13 Oct 2022
- 2022On the Limitations of Sociodemographic Adaptation with Transformers1 Aug 2022
- 2022Empathic Conversations: A Multi-level Dataset of Contextualized Conversations25 May 2022
- 2022EmpHi: Generating Empathetic Responses with Human-like Intents26 Apr 2022
- 2022Prompt-based System for Personality and Interpersonal Reactivity Prediction23 Mar 2022
- 2021Style Control for Schema-Guided Natural Language Generation24 Sep 2021
- 2021Constructing Emotion Consensus and Utilizing Unpaired Data for Empathetic Dialogue Generation16 Sep 2021
- 2021Supporting Cognitive and Emotional Empathic Writing of Students31 May 2021
- 2021WASSA@IITK at WASSA 2021: Multi-task Learning and Transformer Finetuning for Emotion Classification and Empathy Prediction20 Apr 2021
- 2021Team Phoenix at WASSA 2021: Emotion Analysis on News Stories with Pre-Trained Language Models10 Mar 2021
- 2021PVG at WASSA 2021: A Multi-Input, Multi-Task, Transformer-Based Architecture for Empathy and Distress Prediction4 Mar 2021
- 2021Conversations Gone Alright: Quantifying and Predicting Prosocial Outcomes in Online Conversations16 Feb 2021
50 newest of 52 All 52 (JSON)
- 2026Towards High-Level Semantic Intelligence27 Jul 2026
- 2025Mixture of Cognitive Reasoners: Modular Reasoning with Brain-Like Specialization16 Jun 2025
- 2023Can Large Language Models Transform Computational Social Science?cited by 245
- 2024CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counselingcited by 88
- 2021Towards Facilitating Empathic Conversations in Online Mental Health Support: A Reinforcement Learning Approachcited by 75
- 2023Do LLMs Understand Social Knowledge? Evaluating the Sociability of Large Language Models with SocKET Benchmarkcited by 62
- 2023The Parrot Dilemma: Human-Labeled vs. LLM-augmented Data in Classification Taskscited by 35
- 2023Chain of Empathy: Enhancing Empathetic Response of Large Language Models Based on Psychotherapy Modelscited by 24
- 2021Conversations Gone Alright: Quantifying and Predicting Prosocial Outcomes in Online Conversationscited by 20
- 2022Empathic Conversations: A Multi-level Dataset of Contextualized Conversationscited by 20
- 2021EmpathBERT: A BERT-based Framework for Demographic-aware Empathy Predictioncited by 17
- 2024HEART-felt Narratives: Tracing Empathy and Narrative Style in Personal Stories with LLMscited by 16
- 2023MEDIC: A Multimodal Empathy Dataset in Counselingcited by 12
- 2024AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworkercited by 11
12 most cited of 47 All 47 (JSON)
- 2026Uncertainty Decomposition via Cyclical SG-MCMC and Soft-label Learning for Subjective NLP23 May 2026
- 2026Not My Truce: Personality Differences in AI-Mediated Workplace Negotiation1 Apr 2026
- 2025Does AI Coaching Prepare us for Workplace Negotiations?26 Sep 2025
- 2025E-THER: A Multimodal Dataset for Empathic AI -- Towards Emotional Mismatch Awareness2 Sep 2025
- 2025Benchmarking Sociolinguistic Diversity in Swahili NLP: A Taxonomy-Guided Approach6 Aug 2025
- 2025UPLME: Uncertainty-Aware Probabilistic Language Modelling for Robust Empathy Regression5 Aug 2025
- 2025Interpersonal Theory of Suicide as a Lens to Examine Suicidal Ideation in Online Spaces17 Apr 2025
- 2025Privacy-Preserving Empathy Detection in Video Interactions15 Apr 2025
- 2025Linguistic Comparison of AI- and Human-Written Responses to Online Mental Health Queries12 Apr 2025
- 2025Capturing Human Cognitive Styles with Language: Towards an Experimental Evaluation Paradigm18 Feb 2025
- 2025Labels Generated by Large Language Models Help Measure People's Empathy in Vitro1 Jan 2025
- 2024AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker18 Oct 2024
12 newest of 47 All 47 (JSON)