REFINE: A Resilient Evolution Framework for Intelligent Enterprise Alert Triage in Security Operations Centers

Security Operations Centers (SOCs) process large volumes of alerts daily. Alert triage prioritizes high-risk threats while reducing manual review of benign alerts. LLM agents can reason over logs and threat intelligence, but struggle to keep aligned with organization-specific, rapidly evolving SOC operational standards. We introduce REFINE, an LLM-agent framework for enterprise alert triage. REFINE encodes analyst expertise as structured skills and continuously adapts using analyst disposition feedback. It enforces recall = 1.0 as a hard constraint during evolution to maximize auto-closure of false positives, and identifies judgment blind spots by combining alert distributions with model error boundaries. Evaluated on four real industrial SOC scenarios across four MITRE ATT&CK phases with temporal split: REFINE achieves recall=1.0 on all evolution sets. On future test windows, it retains recall=1.0 in three scenarios; the degraded case reaches 0.807 recall, still outperforming self-evolution baselines (0.49-0.58).