Preferred, Not Safer: Pairwise Preference Is a Poor Proxy for Clinical Safety
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Abstract (arXiv)
We evaluate whether clinician pairwise preferences provide a reliable signal of clinical safety in large language model (LLM) evaluation using expert feedback from MOOVE (Massive Open Online Validation and Evaluation), a clinician-led platform collecting blinded pairwise preferences alongside multi-criterion rubric ratings. Clinicians assign scores on a discrete [-2, +2] scale, where negative values indicate clinically unsafe or misleading content. Using 26,804 pairwise judgments across outputs from 13 LLMs, contributed by more than 736 clinicians across 28+ countries, we find that clinician preference is a poor proxy for safety-critical performance. Models ranking highly under pairwise preference can still exhibit substantial rates of clinically meaningful failures (≤ -1) on dimensions such as Harmlessness and Accuracy. These failures are unevenly distributed across specialties, creating domain-specific ``no-go zones'' not visible in aggregate rankings or single-number leaderboards. We further analyze contributing factors including prompt length, refusal and escalation behavior, and the relative contributions of safety-critical versus surface-level features. A substantial fraction of preference votes carry no positive safety signal, while feature decomposition shows that surface-level characteristics explain slightly more preference variation than safety-critical rubric differences. Finally, we introduce a clinically adjusted preference ranking combining pairwise preference with rubric-derived feedback, producing a more safety-aware ordering than raw Bradley--Terry strength alone. Our findings support evaluation practices that separate preference from safety, report safety-critical failure rates directly, and incorporate clinically grounded adjustments when ranking LLMs for clinical decision making.
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References · 15
- 2022Training language models to follow instructions with human feedbackcited by 15,971
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- 2020Measuring Massive Multitask Language Understandingcited by 7,963
- 2022Large Language Models Encode Clinical Knowledgecited by 1,830
- 2024LLM Evaluators Recognize and Favor Their Own Generationscited by 686
- 2023Towards Expert-Level Medical Question Answering with Large Language Modelscited by 384
- 2024Justice or Prejudice? Quantifying Biases in LLM-as-a-Judgecited by 368
- 2024LLMs instead of Human Judges? A Large Scale Empirical Study across 20 NLP Evaluation Taskscited by 243
- 2023Human Feedback is not Gold Standardcited by 83
- 2024A Framework for Human Evaluation of Large Language Models in Healthcare Derived from Literature Reviewcited by 66
- 2024A Toolbox for Surfacing Health Equity Harms and Biases in Large Language Modelscited by 45
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- 2024Towards Evaluating and Building Versatile Large Language Models for Medicinecited by 40
- 2023The Shaky Foundations of Clinical Foundation Models: A Survey of Large Language Models and Foundation Models for EMRscited by 29
- 2023Evaluation of ChatGPT-Generated Medical Responses: A Systematic Review and Meta-Analysiscited by 13
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