SADE: Symptom-Aware Diagnostic Escalation for LLM-Based Network Troubleshooting
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Abstract (arXiv)
Large language model (LLM) agents are increasingly applied to network troubleshooting, but root-cause localization on public benchmarks remains well below practical deployment thresholds. We argue this is because existing agents do not encode the disciplined, layer-by-layer methodology that human network engineers use, and instead rely on free-form deliberation that conflates evidence acquisition with hypothesis commitment. We present SADE (Symptom-Aware Diagnostic Escalation), an agent that encodes the classical Cisco troubleshooting methodology as an explicit policy. SADE pairs a phase-gated diagnostic workflow, which separates evidence acquisition from hypothesis commitment, with a routed library of fault-family skills and high-yield diagnostic helpers. On a held-out 523 incident set of the public NIKA benchmark covering eleven unseen scenarios, SADE improves root-cause F1 by 37 percentage points over a ReAct + GPT-5 baseline; a model-controlled comparison against the same Claude Sonnet backend without the SADE policy attributes 22 of those points to the diagnostic policy alone, showing that the gain is not a side-effect of the model upgrade.
Key facts. Cited by 3 papers in the map (data through 7 Oct 2026). Builds on 14 of its 35 references that are in the map. First posted on arXiv 6 May 2026.
Builds on
14 of 35 references.
References · 14
- 2022ReAct: Synergizing Reasoning and Acting in Language Modelscited by 8,355
- 2023Voyager: An Open-Ended Embodied Agent with Large Language Modelscited by 2,081
- 2023Automatic Root Cause Analysis via Large Language Models for Cloud Incidentscited by 82
- 2024NetLLM: Adapting Large Language Models for Networkingcited by 76
- 2023RCAgent: Cloud Root Cause Analysis by Autonomous Agents with Tool-Augmented Large Language Modelscited by 62
- 2024Exploring LLM-based Agents for Root Cause Analysiscited by 60
- 2023Large Language Models for Networking: Applications, Enabling Techniques, and Challengescited by 28
- 2024A Survey on Large Language Models for Communication, Network, and Service Management: Application Insights, Challenges, and Future Directionscited by 25
- 2024Can LLMs Understand Computer Networks? Towards a Virtual System Administratorcited by 11
- 2024Large Language Models for Zero Touch Network Configuration Managementcited by 9
- 2025A Network Arena for Benchmarking AI Agents on Network Troubleshootingcited by 8
- 2024GeNet: A Multimodal LLM-Based Co-Pilot for Network Topology and Configurationcited by 6
Built on by
Citing papers per year: 2026: 3.
3 papers.
- 2026Let AI Agents Translate Networks, Not Reason About Themcited by 0
- 2026FaulT-Bench: Towards Benchmarking Network Troubleshooting LLM Agents under Unreliable User Ticketscited by 0
- 2026What Can Component-Replacement Evidence Establish? A Critical Scoping Review of Local Decisions in LLM Agentscited by 0
- 2026What Can Component-Replacement Evidence Establish? A Critical Scoping Review of Local Decisions in LLM Agents30 Sep 2026
- 2026FaulT-Bench: Towards Benchmarking Network Troubleshooting LLM Agents under Unreliable User Tickets27 Aug 2026
- 2026Let AI Agents Translate Networks, Not Reason About Them24 Jul 2026
Similar, not cited
Close in wording, no citation either way
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- 2026CUJBench: Benchmarking LLM-Agent on Cross-Modal Failure Diagnosis from Browser to Backend
- 2026From Anomalies to Failures: Constructing Causal Error Graphs for Agentic Trace Diagnosis
- 2026Insights Generator: Systematic Corpus-Level Trace Diagnostics for LLM Agents
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- 2026QoEReasoner: An Agentic Reasoning Framework for Automated and Explainable QoE Diagnosis in RANs