Position: Multi-Agent Algorithmic Care Systems Demand Contestability for Trustworthy AI
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Abstract (arXiv)
Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust, accountability, and human oversight. Existing approaches to trustworthy AI largely rely on explainability, but explainability alone is insufficient in multi-agent settings, as it does not enable care partners to challenge or correct system outputs. To address this limitation, Contestable AI (CAI) characterizes systems that support effective human challenge throughout the decision-making lifecycle by providing transparency, structured opportunities for intervention, and mechanisms for review, correction, or override. This position paper argues that contestability is a necessary design requirement for trustworthy multi-agent algorithmic care systems. We identify key limitations in current MAS and Explainable AI (XAI) research and present a human-in-the-loop framework that integrates structured argumentation and role-based contestation to preserve human agency, clinical responsibility, and trust in high-stakes care contexts.
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References · 13
- 2023MedAgents: Large Language Models as Collaborators for Zero-shot Medical Reasoningcited by 311
- 2024MDAgents: An Adaptive Collaboration of LLMs for Medical Decision-Makingcited by 162
- 2025Medical Hallucinations in Foundation Models and Their Impact on Healthcarecited by 89
- 2024RAGEval: Scenario Specific RAG Evaluation Dataset Generation Frameworkcited by 39
- 2024Argumentative Large Language Models for Explainable and Contestable Claim Verificationcited by 36
- 2025Cache-Craft: Managing Chunk-Caches for Efficient Retrieval-Augmented Generationcited by 36
- 2025Hierarchical Document Refinement for Long-context Retrieval-augmented Generationcited by 16
- 2024ArgMed-Agents: Explainable Clinical Decision Reasoning with LLM Disscusion via Argumentation Schemescited by 13
- 2024Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Frameworkcited by 11
- 2022Holding AI to Account: Challenges for the Delivery of Trustworthy AI in Healthcarecited by 9
- 2025SAGE: A Framework of Precise Retrieval for RAGcited by 8
- 2024Metadata-based Data Exploration with Retrieval-Augmented Generation for Large Language Modelscited by 4
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