Mental Health Impacts of AI Companions: Triangulating Social Media Quasi-Experiments, User Perspectives, and Relational Theory
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Abstract (arXiv)
AI-powered companion chatbots (AICCs) such as Replika are increasingly popular, offering empathetic interactions, yet their psychosocial impacts remain unclear. We examined how engaging with AICCs shaped wellbeing and how users perceived these experiences. First, we conducted a large-scale quasi-experimental study of longitudinal Reddit data, applying stratified propensity score matching and Difference-in-Differences regression. Findings revealed mixed effects -- greater grief expression and interpersonal focus, alongside increases in language about loneliness, depression, and suicidal ideation. Second, we complemented these results with 18 semi-structured interviews, which we thematically analyzed and contextualized using Knapp's relationship development model. We identified trajectories of initiation, escalation, and bonding, wherein AICCs provided emotional validation and social rehearsal but also carried risks of over-reliance and withdrawal. Triangulating across methods, we offer design implications for AI companions that scaffold healthy boundaries, support mindful engagement, support disclosure without dependency, and surface relationship stages -- maximizing psychosocial benefits while mitigating risks.
Key facts. Cited by 9 papers in the map (data through 14 Oct 2026). Builds on 25 of its 142 references that are in the map. First posted on arXiv 26 Sep 2025.
Builds on
25 of 142 references.
References · 25
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- 2023Chatbots as social companions: How people perceive consciousness, human likeness, and social health benefits in machinescited by 17
- 2024Lessons From an App Update at Replika AI: Identity Discontinuity in Human-AI Relationshipscited by 15
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13 more
- 2023Mental Health Coping Stories on Social Media: A Causal-Inference Study of Papageno Effectcited by 12
- 2024Chatbot Companionship: A Mixed-Methods Study of Companion Chatbot Usage Patterns and Their Relationship to Loneliness in Active Userscited by 8
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Built on by
Citing papers per year: 2026: 9.
9 papers.
- 2026AI Psychosis: Does Conversational AI Amplify Delusion-Related Language?cited by 5
- 2026The Hidden Toll of Social Media News: Causal Effects on Psychosocial Wellbeingcited by 4
- 2026Synergy: A Next-Generation General-Purpose Agent for Open Agentic Webcited by 2
- 2026Deco: Extending Cherished Physical Objects into AI Companion Agents through Dual Embodimentcited by 0
- 2026Algorithmic Cultivation: How Social Media Feeds Shape User Languagecited by 0
- 2026When AI Says "I have been in similar situations": Synthetic Lived Experience in Peer-Like Caregiver Supportcited by 0
- 2026Examining Human-Like Behaviors in LLMs: A Multi-Dimensional Analysis of Model Behaviors, User Factors, and System Promptscited by 0
- 2026Disrupted Companionship: A Risk Assessment Framework and Cross-Platform Quantitative Analysis of Psychosocial Responses to AI Companion Disruptionscited by 0
- 2026CompanionSafe: From Multi-turn Safety Evaluation to Guardrails for AI Companionscited by 0
- 2026CompanionSafe: From Multi-turn Safety Evaluation to Guardrails for AI Companions13 Oct 2026
- 2026Disrupted Companionship: A Risk Assessment Framework and Cross-Platform Quantitative Analysis of Psychosocial Responses to AI Companion Disruptions15 Sep 2026
- 2026When AI Says "I have been in similar situations": Synthetic Lived Experience in Peer-Like Caregiver Support16 Jun 2026
- 2026Algorithmic Cultivation: How Social Media Feeds Shape User Language16 May 2026
- 2026Examining Human-Like Behaviors in LLMs: A Multi-Dimensional Analysis of Model Behaviors, User Factors, and System Prompts7 May 2026
- 2026Deco: Extending Cherished Physical Objects into AI Companion Agents through Dual Embodiment5 May 2026
- 2026Synergy: A Next-Generation General-Purpose Agent for Open Agentic Web30 Mar 2026
- 2026AI Psychosis: Does Conversational AI Amplify Delusion-Related Language?20 Mar 2026
- 2026The Hidden Toll of Social Media News: Causal Effects on Psychosocial Wellbeing20 Jan 2026