Human-Centered Human-AI Interaction (HC-HAII): A Human-Centered AI Perspective

This chapter systematically promotes an emerging interdisciplinary field of human-artificial intelligence interaction (human-AI interaction, HAII) from a human-centered AI (HCAI) perspective. It introduces a framework of human-centered HAII (HC-HAII). HC-HAII places humans at the core of HAII research and applications, emphasizing the importance of adopting a human-centered approach over a technology-centered one. The chapter presents the HC-HAII methodology, including human-centered methods, process, interdisciplinary teams, and multi-level design paradigms. It also highlights key research challenges and future directions. As the first chapter, this chapter also provides a structural overview of this book, which brings together contributions from an interdisciplinary community of researchers and practitioners to advance the theory, methodology, and applications of HCAI in diverse domains of HAII. The purpose of this chapter is to provide a fundamental framework for this book, centered on HAII research and applications based on the HCAI approach, which will pave the way for the content of subsequent chapters.