Beyond Tools: Understanding How Heavy Users Integrate LLMs into Everyday Tasks and Decision-Making
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Abstract (arXiv)
Large language models (LLMs) are increasingly used for both everyday and specialized tasks. While HCI research focuses on domain-specific applications, little is known about how heavy users integrate LLMs into everyday decision-making. Through qualitative interviews with heavy LLM users (n=7) who employ these systems for both intuitive and analytical thinking tasks, our findings show that participants use LLMs for social validation, self-regulation, and interpersonal guidance, seeking to build self-confidence and optimize cognitive resources. These users viewed LLMs either as rational, consistent entities or average human decision-makers. Our findings suggest that heavy LLM users develop nuanced interaction patterns beyond simple delegation, highlighting the need to reconsider how we study LLM integration in decision-making processes.
Key facts. Cited by 5 papers in the map (data through 14 Oct 2026). First posted on arXiv 21 Feb 2025.
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Citing papers per year: 2025: 1; 2026: 4.
5 papers.
- 2025Understanding, Protecting, and Augmenting Human Cognition with Generative AI: A Synthesis of the CHI 2025 Tools for Thought Workshopcited by 7
- 2026GhazalBench: Canonical Verse Access in LLMs across Persian Ghazals and Shakespearean Sonnetscited by 1
- 2026Who Does What? Archetypes of Roles Assigned to LLMs During Human-AI Decision-Makingcited by 0
- 2026The AI's Poker Face: Contrasting Persuasion and Sycophancy in Voice-Based Multi-Turn Conversationscited by 0
- 2026Calibrating LLM Explanations to Human Decisions with Reinforcement Learningcited by 0
- 2026Calibrating LLM Explanations to Human Decisions with Reinforcement Learning12 Oct 2026
- 2026The AI's Poker Face: Contrasting Persuasion and Sycophancy in Voice-Based Multi-Turn Conversations9 Oct 2026
- 2026Who Does What? Archetypes of Roles Assigned to LLMs During Human-AI Decision-Making12 Feb 2026
- 2026GhazalBench: Canonical Verse Access in LLMs across Persian Ghazals and Shakespearean Sonnets6 Feb 2026
- 2025Understanding, Protecting, and Augmenting Human Cognition with Generative AI: A Synthesis of the CHI 2025 Tools for Thought Workshop28 Aug 2025