Citations and Trust in LLM Generated Responses
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Abstract (arXiv)
Question answering systems are rapidly advancing, but their opaque nature may impact user trust. We explored trust through an anti-monitoring framework, where trust is predicted to be correlated with presence of citations and inversely related to checking citations. We tested this hypothesis with a live question-answering experiment that presented text responses generated using a commercial Chatbot along with varying citations (zero, one, or five), both relevant and random, and recorded if participants checked the citations and their self-reported trust in the generated responses. We found a significant increase in trust when citations were present, a result that held true even when the citations were random; we also found a significant decrease in trust when participants checked the citations. These results highlight the importance of citations in enhancing trust in AI-generated content.
Key facts. Cited by 17 papers in the map (data through 7 Oct 2026). Builds on 15 of its 49 references that are in the map. First posted on arXiv 2 Jan 2025.
Builds on
15 of 49 references.
References · 15
- 2023Llama 2: Open Foundation and Fine-Tuned Chat Modelscited by 12,865
- 2020Retrieval-Augmented Generation for Knowledge-Intensive NLP Taskscited by 9,160
- 2019Sentence-BERT: Sentence Embeddings using Siamese BERT-Networkscited by 9,049
- 2018UMAP: Uniform Manifold Approximation and Projection for Dimension Reductioncited by 2,841
- 2023Self-RAG: Learning to Retrieve, Generate, and Critique through Self-Reflectioncited by 1,800
- 2017Explanation in Artificial Intelligence: Insights from the Social Sciencescited by 1,201
- 2017Counterfactual Explanations without Opening the Black Box: Automated Decisions and the GDPRcited by 1,086
- 2023The Internal State of an LLM Knows When It's Lyingcited by 644
- 2019Explaining Machine Learning Classifiers through Diverse Counterfactual Explanationscited by 612
- 2023Explainability for Large Language Models: A Surveycited by 331
- 2020Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Makingcited by 281
- 2018Manipulating and Measuring Model Interpretabilitycited by 256
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Citing papers per year: 2025: 8; 2026: 9.
17 papers.
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- 2025Conformal Linguistic Calibration: Trading-off between Factuality and Specificitycited by 20
- 2025Epistemic Alignment: A Mediating Framework for User-LLM Knowledge Deliverycited by 14
- 2025SSRL: Self-Search Reinforcement Learningcited by 13
- 2025A Call for Collaborative Intelligence: Why Human-Agent Systems Should Precede AI Autonomycited by 9
- 2026FACTUM: Mechanistic Detection of Citation Hallucination in Long-Form RAGcited by 6
- 2025Transparentize the Internal and External Knowledge Utilization in LLMs with Trustworthy Citationcited by 4
- 2025Source Coverage and Citation Bias in LLM-based vs. Traditional Search Enginescited by 4
- 2025Towards a Multimodal Document-grounded Conversational AI System for Educationcited by 3
- 2025Reallocating Attention Across Layers to Reduce Multimodal Hallucinationcited by 3
- 2026When AI Persuades: Adversarial Explanation Attacks on Human Trust in AI-Assisted Decision Makingcited by 2
- 2026Insider Knowledge: How Much Can RAG Systems Gain from Evaluation Secrets?cited by 1
- 2026Aligning Large Language Model Behavior with Human Citation Preferencescited by 1
5 more
- 2026Quantifying Uncertainty in AI Visibility: A Statistical Framework for Generative Search Measurementcited by 1
- 2026SourceBench: Can AI Answers Reference Quality Web Sources?cited by 0
- 2026VetScore: Risk-Weighted Fact Verification for Veterinary Long-Form QA with Citationscited by 0
- 2026Data Citation for Large Language Models: A Challengecited by 0
- 2026WildSEEK: Evaluating Language Models for Information-Seekingcited by 0
- 2026WildSEEK: Evaluating Language Models for Information-Seeking31 Aug 2026
- 2026Data Citation for Large Language Models: A Challenge26 Aug 2026
- 2026VetScore: Risk-Weighted Fact Verification for Veterinary Long-Form QA with Citations4 Aug 2026
- 2026Quantifying Uncertainty in AI Visibility: A Statistical Framework for Generative Search Measurement9 Mar 2026
- 2026SourceBench: Can AI Answers Reference Quality Web Sources?18 Feb 2026
- 2026Aligning Large Language Model Behavior with Human Citation Preferences5 Feb 2026
- 2026When AI Persuades: Adversarial Explanation Attacks on Human Trust in AI-Assisted Decision Making3 Feb 2026
- 2026Insider Knowledge: How Much Can RAG Systems Gain from Evaluation Secrets?19 Jan 2026
- 2026FACTUM: Mechanistic Detection of Citation Hallucination in Long-Form RAG9 Jan 2026
- 2025Source Coverage and Citation Bias in LLM-based vs. Traditional Search Engines10 Dec 2025
- 2025Reallocating Attention Across Layers to Reduce Multimodal Hallucination11 Oct 2025
- 2025SSRL: Self-Search Reinforcement Learning14 Aug 2025
5 more
- 2025A Call for Collaborative Intelligence: Why Human-Agent Systems Should Precede AI Autonomy11 Jun 2025
- 2025Transparentize the Internal and External Knowledge Utilization in LLMs with Trustworthy Citation21 Apr 2025
- 2025Towards a Multimodal Document-grounded Conversational AI System for Education4 Apr 2025
- 2025Epistemic Alignment: A Mediating Framework for User-LLM Knowledge Delivery1 Apr 2025
- 2025Conformal Linguistic Calibration: Trading-off between Factuality and Specificity26 Feb 2025
- 2025Conformal Linguistic Calibration: Trading-off between Factuality and Specificitycited by 20
- 2025Epistemic Alignment: A Mediating Framework for User-LLM Knowledge Deliverycited by 14
- 2025Source Coverage and Citation Bias in LLM-based vs. Traditional Search Enginescited by 4
- 2025Towards a Multimodal Document-grounded Conversational AI System for Educationcited by 3
- 2026When AI Persuades: Adversarial Explanation Attacks on Human Trust in AI-Assisted Decision Makingcited by 2
- 2026Quantifying Uncertainty in AI Visibility: A Statistical Framework for Generative Search Measurementcited by 1
- 2026SourceBench: Can AI Answers Reference Quality Web Sources?cited by 0
- 2026VetScore: Risk-Weighted Fact Verification for Veterinary Long-Form QA with Citationscited by 0
- 2026Data Citation for Large Language Models: A Challengecited by 0
- 2026WildSEEK: Evaluating Language Models for Information-Seekingcited by 0
- 2026WildSEEK: Evaluating Language Models for Information-Seeking31 Aug 2026
- 2026Data Citation for Large Language Models: A Challenge26 Aug 2026
- 2026VetScore: Risk-Weighted Fact Verification for Veterinary Long-Form QA with Citations4 Aug 2026
- 2026Quantifying Uncertainty in AI Visibility: A Statistical Framework for Generative Search Measurement9 Mar 2026
- 2026SourceBench: Can AI Answers Reference Quality Web Sources?18 Feb 2026
- 2026When AI Persuades: Adversarial Explanation Attacks on Human Trust in AI-Assisted Decision Making3 Feb 2026
- 2025Source Coverage and Citation Bias in LLM-based vs. Traditional Search Engines10 Dec 2025
- 2025Towards a Multimodal Document-grounded Conversational AI System for Education4 Apr 2025
- 2025Epistemic Alignment: A Mediating Framework for User-LLM Knowledge Delivery1 Apr 2025
- 2025Conformal Linguistic Calibration: Trading-off between Factuality and Specificity26 Feb 2025