Identifying High Consideration E-Commerce Search Queries
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Abstract (arXiv)
In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries. Identifying such queries enables e-commerce sites to better serve user needs using targeted experiences such as curated QA widgets that help users reach purchase decisions. We explore the task by proposing an Engagement-based Query Ranking (EQR) approach, focusing on query ranking to indicate potential engagement levels with query-related shopping knowledge content during product search. Unlike previous studies on predicting trends, EQR prioritizes query-level features related to customer behavior, finance, and catalog information rather than popularity signals. We introduce an accurate and scalable method for EQR and present experimental results demonstrating its effectiveness. Offline experiments show strong ranking performance. Human evaluation shows a precision of 96% for HC queries identified by our model. The model was commercially deployed, and shown to outperform human-selected queries in terms of downstream customer impact, as measured through engagement.
Key facts. Cited by 4 papers in the map (data through 7 Oct 2026). Builds on 7 of its 30 references that are in the map. First posted on arXiv 17 Oct 2024.
Builds on
7 of 30 references.
References · 7
- 2016XGBoost: A Scalable Tree Boosting Systemcited by 5,120
- 2024Question Suggestion for Conversational Shopping Assistants Using Product Metadatacited by 8
- 2024Generative Explore-Exploit: Training-free Optimization of Generative Recommender Systems using LLM Optimizerscited by 7
- 2023Generate-then-Retrieve: Intent-Aware FAQ Retrieval in Product Searchcited by 6
- 2024Bridging the Gap Between Information Seeking and Product Search Systems: Q&A Recommendation for E-commercecited by 4
- 2018Did We Get It Right? Predicting Query Performance in E-commerce Searchcited by 3
- 2022Community Trend Prediction on Heterogeneous Graph in E-commercecited by 3
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Citing papers per year: 2025: 4.
4 papers.
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- 2025Hint-Augmented Re-ranking: Efficient Product Search using LLM-Based Query Decomposition17 Nov 2025
- 2025We Should Evaluate Real-World Impact8 Jul 2025
- 2025DeepShop: A Benchmark for Deep Research Shopping Agents3 Jun 2025
- 2025REIC: RAG-Enhanced Intent Classification at Scale30 May 2025