QMOS: Enhancing LLMs for Telecommunication with Question Masked loss and Option Shuffling
On the map: Retrieval-augmented generation → RAG robustness and adaptive retrieval
Abstract (arXiv)
Large Language models (LLMs) have brought about substantial advancements in the field of Question Answering (QA) systems. These models do remarkably well in addressing intricate inquiries in a variety of disciplines. However, because of domain-specific vocabulary, complex technological concepts, and the requirement for exact responses applying LLMs to specialized sectors like telecommunications presents additional obstacles. GPT-3.5 has been used in recent work, to obtain noteworthy accuracy for telecom-related questions in a Retrieval Augmented Generation (RAG) framework. Notwithstanding these developments, the practical use of models such as GPT-3.5 is restricted by their proprietary nature and high computing demands. This paper introduces QMOS, an innovative approach which uses a Question-Masked loss and Option Shuffling trick to enhance the performance of LLMs in answering Multiple-Choice Questions in the telecommunications domain. Our focus was on using opensource, smaller language models (Phi-2 and Falcon-7B) within an enhanced RAG framework. Our multi-faceted approach involves several enhancements to the whole LLM-RAG pipeline of finetuning, retrieval, prompt engineering and inference. Our approaches significantly outperform existing results, achieving accuracy improvements from baselines of 24.70% to 49.30% with Falcon-7B and from 42.07% to 84.65% with Phi-2.
Key facts. Cited by 2 papers in the map (data through 7 Oct 2026). Placed in RAG robustness and adaptive retrieval, one of 15 directions in Retrieval-augmented generation. Builds on 19 of its 27 references that are in the map. First posted on arXiv 21 Sep 2024.
Builds on
19 of 27 references.
References · 19
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7 more
- 2023Large Language Models Sensitivity to The Order of Options in Multiple-Choice Questionscited by 249
- 2023TeleQnA: A Benchmark Dataset to Assess Large Language Models Telecommunications Knowledgecited by 62
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Citing papers per year: 2024: 1; 2025: 1.
2 papers.
Similar, not cited
Close in wording, no citation either way
- 2025First Token Probability Guided RAG for Telecom Question Answering
- 2024Evaluating the Retrieval Component in LLM-Based Question Answering Systems
- 2026ARMOR: Adaptive Retriever Optimization for Low-Resource Telecom Question Answering
- 2025Enhancing Large Language Models (LLMs) for Telecommunications using Knowledge Graphs and Retrieval-Augmented Generation
- 2025Agri-Query: A Case Study on RAG vs. Long-Context LLMs for Cross-Lingual Technical Question Answering
- 2025Comparing the Performance of LLMs in RAG-based Question-Answering: A Case Study in Computer Science Literature
- 2024Evaluation of RAG Metrics for Question Answering in the Telecom Domain
- 2024Adaptive-RAG: Learning to Adapt Retrieval-Augmented Large Language Models through Question Complexity