QuaLLM: An LLM-based Framework to Extract Quantitative Insights from Online Forums
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Abstract (arXiv)
Online discussion forums provide crucial data to understand the concerns of a wide range of real-world communities. However, the typical qualitative and quantitative methodologies used to analyze those data, such as thematic analysis and topic modeling, are infeasible to scale or require significant human effort to translate outputs to human readable forms. This study introduces QuaLLM, a novel LLM-based framework to analyze and extract quantitative insights from text data on online forums. The framework consists of a novel prompting and human evaluation methodology. We applied this framework to analyze over one million comments from two of Reddit's rideshare worker communities, marking the largest study of its type. We uncover significant worker concerns regarding AI and algorithmic platform decisions, responding to regulatory calls about worker insights. In short, our work sets a new precedent for AI-assisted quantitative data analysis to surface concerns from online forums.
Key facts. Cited by 8 papers in the map (data through 14 Oct 2026). Builds on 13 of its 73 references that are in the map. First posted on arXiv 8 May 2024.
Builds on
13 of 73 references.
References · 13
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Built on by
Citing papers per year: 2024: 1; 2025: 3; 2026: 4.
8 papers.
- 2024Examining the Prevalence and Dynamics of AI-Generated Media in Art Subredditscited by 8
- 2025LOGOS: LLM-driven End-to-End Grounded Theory Development and Schema Induction for Qualitative Researchcited by 6
- 2025Who's Asking? Simulating Role-Based Questions for Conversational AI Evaluationcited by 2
- 2025FareShare: A Tool for Labor Organizers to Estimate Lost Wages and Contest Arbitrary AI and Algorithmic Deactivationscited by 0
- 2026Bridging Human Interpretation and Machine Representation: A Landscape of Qualitative Data Analysis in the LLM Eracited by 0
- 2026Can LLMs Understand the Impact of Trauma? Costs and Benefits of LLMs Coding the Interviews of Firearm Violence Survivorscited by 0
- 2026What Do People Actually Want From AI? Mapping Preference Pluralitycited by 0
- 2026How AI Coders Discuss, Disagree, and Reach Consensus: Challenges and Opportunities for LLM-Based Qualitative Codingcited by 0
- 2026How AI Coders Discuss, Disagree, and Reach Consensus: Challenges and Opportunities for LLM-Based Qualitative Coding10 Sep 2026
- 2026What Do People Actually Want From AI? Mapping Preference Plurality4 Jun 2026
- 2026Can LLMs Understand the Impact of Trauma? Costs and Benefits of LLMs Coding the Interviews of Firearm Violence Survivors17 Apr 2026
- 2026Bridging Human Interpretation and Machine Representation: A Landscape of Qualitative Data Analysis in the LLM Era16 Jan 2026
- 2025Who's Asking? Simulating Role-Based Questions for Conversational AI Evaluation19 Oct 2025
- 2025LOGOS: LLM-driven End-to-End Grounded Theory Development and Schema Induction for Qualitative Research29 Sep 2025
- 2025FareShare: A Tool for Labor Organizers to Estimate Lost Wages and Contest Arbitrary AI and Algorithmic Deactivations13 May 2025
- 2024Examining the Prevalence and Dynamics of AI-Generated Media in Art Subreddits9 Oct 2024