Predictability and Comprehensibility in Post-Hoc XAI Methods: A User-Centered Analysis
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Abstract (arXiv)
Post-hoc explainability methods aim to clarify predictions of black-box machine learning models. However, it is still largely unclear how well users comprehend the provided explanations and whether these increase the users ability to predict the model behavior. We approach this question by conducting a user study to evaluate comprehensibility and predictability in two widely used tools: LIME and SHAP. Moreover, we investigate the effect of counterfactual explanations and misclassifications on users ability to understand and predict the model behavior. We find that the comprehensibility of SHAP is significantly reduced when explanations are provided for samples near a model's decision boundary. Furthermore, we find that counterfactual explanations and misclassifications can significantly increase the users understanding of how a machine learning model is making decisions. Based on our findings, we also derive design recommendations for future post-hoc explainability methods with increased comprehensibility and predictability.
Key facts. Cited by 4 papers in the map (data through 14 Oct 2026). Builds on 18 of its 39 references that are in the map. First posted on arXiv 21 Sep 2023.
Builds on
18 of 39 references.
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6 more
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