Using AI Uncertainty Quantification to Improve Human Decision-Making
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Abstract (arXiv)
AI Uncertainty Quantification (UQ) has the potential to improve human decision-making beyond AI predictions alone by providing additional probabilistic information to users. The majority of past research on AI and human decision-making has concentrated on model explainability and interpretability, with little focus on understanding the potential impact of UQ on human decision-making. We evaluated the impact on human decision-making for instance-level UQ, calibrated using a strict scoring rule, in two online behavioral experiments. In the first experiment, our results showed that UQ was beneficial for decision-making performance compared to only AI predictions. In the second experiment, we found UQ had generalizable benefits for decision-making across a variety of representations for probabilistic information. These results indicate that implementing high quality, instance-level UQ for AI may improve decision-making with real systems compared to AI predictions alone.
Key facts. Cited by 11 papers in the map (data through 14 Oct 2026). Builds on 25 of its 59 references that are in the map. First posted on arXiv 19 Sep 2023.
Builds on
25 of 59 references.
References · 25
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13 more
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Citing papers per year: 2023: 1; 2024: 0; 2025: 6; 2026: 4.
11 papers.
- 2025From Calibration to Collaboration: LLM Uncertainty Quantification Should Be More Human-Centeredcited by 21
- 2023Online Algorithms with Uncertainty-Quantified Predictionscited by 9
- 2025Human-AI Collaborative Uncertainty Quantificationcited by 7
- 2025HybridFlow: Quantification of Aleatoric and Epistemic Uncertainty with a Single Hybrid Modelcited by 3
- 2025Exploring the Impact of Explainable AI and Cognitive Capabilities on Users' Decisionscited by 1
- 2025DeCoDe: Defer-and-Complement Decision-Making via Decoupled Concept Bottleneck Modelscited by 0
- 2025Parameter Space Analysis through Guided Visual Interpolationscited by 0
- 2026Fine-grained Approaches for Confidence Calibration of LLMs in Automated Code Revisioncited by 0
- 2026Human Decision-Making with Persuasive and Narrative LLM Explanationscited by 0
- 2026Localizing Input Uncertainty Quantification for Large Language Models via Shapley Valuescited by 0
- 2026Explainable Uncertainty Estimation for Reliable Medical AIcited by 0
- 2026Explainable Uncertainty Estimation for Reliable Medical AI28 Aug 2026
- 2026Localizing Input Uncertainty Quantification for Large Language Models via Shapley Values27 May 2026
- 2026Human Decision-Making with Persuasive and Narrative LLM Explanations22 May 2026
- 2026Fine-grained Approaches for Confidence Calibration of LLMs in Automated Code Revision8 Apr 2026
- 2025Human-AI Collaborative Uncertainty Quantification27 Oct 2025
- 2025HybridFlow: Quantification of Aleatoric and Epistemic Uncertainty with a Single Hybrid Model6 Oct 2025
- 2025Parameter Space Analysis through Guided Visual Interpolations23 Sep 2025
- 2025From Calibration to Collaboration: LLM Uncertainty Quantification Should Be More Human-Centered9 Jun 2025
- 2025DeCoDe: Defer-and-Complement Decision-Making via Decoupled Concept Bottleneck Models25 May 2025
- 2025Exploring the Impact of Explainable AI and Cognitive Capabilities on Users' Decisions2 May 2025
- 2023Online Algorithms with Uncertainty-Quantified Predictions17 Oct 2023