The System Model and the User Model: Exploring AI Dashboard Design
Not on the map. Why?
Abstract (arXiv)
This is a speculative essay on interface design and artificial intelligence. Recently there has been a surge of attention to chatbots based on large language models, including widely reported unsavory interactions. We contend that part of the problem is that text is not all you need: sophisticated AI systems should have dashboards, just like all other complicated devices. Assuming the hypothesis that AI systems based on neural networks will contain interpretable models of aspects of the world around them, we discuss what data such dashboards might display. We conjecture that, for many systems, the two most important models will be of the user and of the system itself. We call these the System Model and User Model. We argue that, for usability and safety, interfaces to dialogue-based AI systems should have a parallel display based on the state of the System Model and the User Model. Finding ways to identify, interpret, and display these two models should be a core part of interface research for AI.
Key facts. Cited by 12 papers in the map (data through 7 Oct 2026). Builds on 18 of its 40 references that are in the map. First posted on arXiv 4 May 2023.
Builds on
18 of 40 references.
References · 18
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6 more
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Built on by
Citing papers per year: 2024: 6; 2025: 4; 2026: 2.
12 papers.
- 2024LatentQA: Teaching LLMs to Decode Activations Into Natural Languagecited by 49
- 2024Designing a Dashboard for Transparency and Control of Conversational AIcited by 43
- 2024Who's asking? User personas and the mechanics of latent misalignmentcited by 40
- 2024Monitoring Latent World States in Language Models with Propositional Probescited by 39
- 2024Towards interactive evaluations for interaction harms in human-AI systemscited by 27
- 2025Training Language Models to Explain Their Own Computationscited by 27
- 2024Proactive Agents for Multi-Turn Text-to-Image Generation Under Uncertaintycited by 23
- 2026Language Model Circuits Are Sparse in the Neuron Basiscited by 18
- 2025What Does it Mean for a Neural Network to Learn a "World Model"?cited by 7
- 2025Caught in the Act: a mechanistic approach to detecting deceptioncited by 6
- 2026Verbalizing LLMs' assumptions to explain and control sycophancycited by 3
- 2025Neural Transparency: Mechanistic Interpretability Interfaces for Anticipating Model Behaviors for Personalized AIcited by 2
- 2026Verbalizing LLMs' assumptions to explain and control sycophancy3 Apr 2026
- 2026Language Model Circuits Are Sparse in the Neuron Basis30 Jan 2026
- 2025Training Language Models to Explain Their Own Computations11 Nov 2025
- 2025Neural Transparency: Mechanistic Interpretability Interfaces for Anticipating Model Behaviors for Personalized AI31 Oct 2025
- 2025Caught in the Act: a mechanistic approach to detecting deception27 Aug 2025
- 2025What Does it Mean for a Neural Network to Learn a "World Model"?29 Jul 2025
- 2024LatentQA: Teaching LLMs to Decode Activations Into Natural Language11 Dec 2024
- 2024Proactive Agents for Multi-Turn Text-to-Image Generation Under Uncertainty9 Dec 2024
- 2024Monitoring Latent World States in Language Models with Propositional Probes27 Jun 2024
- 2024Who's asking? User personas and the mechanics of latent misalignment17 Jun 2024
- 2024Designing a Dashboard for Transparency and Control of Conversational AI12 Jun 2024
- 2024Towards interactive evaluations for interaction harms in human-AI systems17 May 2024